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Customer Ratings & Reviews

$249.00
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Comp. Value: $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2007 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,007 reviews
  • Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my open ear Boise earbuds. I do a lot of walking alone. It's nice to feel safe to hear my surroundings without sacrificing my joy of music and audio books.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality was underwhelming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were extremely comfortable, but it was very difficult to hear what was playing unless the surrounding was quiet. I had hope since other bose products purchased have worked well. Though these were so light I sometimes forgot they were on my ear, it did not make up for the poor sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly appreciate your honest feedback. We're glad to hear the comfort and lightweight design stood out, and it's great to know they were easy to wear. That said, we're sorry to hear about the sound quality. To help address your concern, here's a support guide you may find useful: http://bose.life/46k1b5W

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean sound, open air is the best. There is no doubt in another purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I’ve ever bought!! I ditched my AirPods for these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went back to the new beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible earbuds. I was so sold on these. Can’t hear nothing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Turn5550

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really good! Noise cancellation is ok being that they are open ear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and how it sits on my ear. Only negative is the call quality

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound and fit of your Ultra Open Earbuds! If you're experiencing call-related issues, our support team would love to look into this for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Great for awareness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for spatial awareness, it’s a little weird getting the fit right on your ear as it clips. The left ear bud has trouble connecting on my IPhone. The earbuds do not automatically connect when you have them on and take a phone call, you have to manually go into the call and choose them. The case is not wireless charging.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for sharing your experience. We're glad to hear you're enjoying the spatial awareness feature, it’s one of the standout qualities of the Bose QuietComfort Ultra Earbuds.

      At the same time, we understand how disappointing it can be when the fit of the earbuds doesn’t meet your expectations. To help with this concern, check our support article at https://bose.life/4nLWOXB which will address your concern.

      As for the connectivity issue, we understand how that can impact your overall experience. No worries, we have guided troubleshooting steps you can refer to that may help resolve the problem: https://bose.life/4mSYtcF.

      Hope this helps!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose earphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, perfect sound definition. I really recommend them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need a lot improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is easy fit and not easy to wear. I dislike about poor sound quality, i could not able to hear voice in the call. Opposite person also couldn't be able to hear my voice clearly.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Ultra Open Earbuds, Shoto. We’re glad to hear you found the fit comfortable, as that’s an important part of enjoying your earbuds throughout the day. I’m sorry about the difficulties you’ve experienced. To help improve performance, we recommend ensuring the earbuds are running the latest firmware through the Bose app, as updates often enhance sound and call quality. Additionally, checking your device’s Bluetooth settings and microphone permissions may help resolve call clarity issues.

      We truly value your feedback, it helps us refine our products and ensure they deliver the premium Bose experience you expect.

      Gem – Bose Customer Support bose

  • Rated 3 out of 5 stars

    Wasnt for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are for office workers. I have been accustomed to using the quietcomfort buds and using these made me realize that. They arent loud and they lack bass. If your environment is really loud, the buds are useless. If you turn up the volume, people can hear your audio. Needless to say, I don't work in an office so i returned them. Plus side, they are comfortable to wear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you found the Ultra Open Earbuds comfortable to wear! It's true that, compared to our in-ear QuietComfort solutions, the Ultra Open Earbuds won't offer quite the same volume and bass experience. This is due to their open-ear design, which allows customers to enjoy their audio content while still hearing their surroundings. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    New Favorite!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much! I like that they don’t go directly in your ear, and that you can listen to your music and people talking to you at the same time. I think the sound quality is great as well. Personally, I feel that you can’t go wrong with Bose. They are worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market, i will never buy other brands again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever made. I absolutely love them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bose airbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice!!!!……………………………………………………………………………………,,,,,,,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sounds but had no noise cancellation!!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for leaving your feedback! We're glad to hear you love the sound quality of our Bose Ultra Open Earbuds.

      Due to their open-ear design, these earbuds do not feature noise cancellation. They’re specifically designed for users who want to enjoy high-quality audio while staying aware of their surroundings.
      You can explore more features of the product on our website: http://bose.life/4nRAiwf

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Easy connection with i phone. The sound is awesome but theyer bose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Earbuds but not for Everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound quality, as you would expect, but your experience will vary based on your ear size, and if it does sit perfectly, you won't have a good time. I also had weird connection issues especially when my phone was in my pocket. Would have kept them if they were more reasonably priced, but the connection issues and misfit for my ears, makes them not worth it for me.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Sam, and thank you for your review!

      We are sorry to hear you have returned these, i would suggest viewing our guide on
      Wearing and adjusting your earbuds as this may help you get a more comfortable fit.
      https://bose.life/3QBoJuO

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Still the best for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to connect on my mobile and the battery performance is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Bose product & I love these! So lightweight, and I am able to hear what is going on around me while listening to Music.

    I would recommend this to a friend