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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2007 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,007 reviews
  • Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these. Even when I had an issue with them, Bose replaced with not a days delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose breaking boundaries again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! They’re quickly becoming my go to ear buds. Comfortable on your ear without others hearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice to have an option to have music while still being able to hear regular noises around me. I find myself reaching for these way more than I thought I would.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose ultra open ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not that great plus the fit is not great as well. I am disappointed for these to be a Bose product and expected it the comfort , perform and over all sound quality to match their other products. The best one so far would be Shokz.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi TonyJ, thank you for taking the time to share your feedback on the Bose Ultra Open Earbuds. We’re truly sorry to hear that the fit, comfort, and sound quality didn’t meet your expectations. That’s certainly not the experience we want our customers to have.

      Fit and comfort can vary from person to person, especially with open‑ear designs, and we understand how important it is for earbuds to feel secure and perform well throughout daily use. Your comments on audio quality and your comparison to other brands are valuable, and we appreciate your honesty.

      To help you get the best performance from your earbuds, please check out these quick guides:

      Wearing and adjusting your earbuds: https://bose.life/474HUVN
      Improving sound quality: https://bose.life/40v74JC

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have those ones I like it the way to wear you can run and do all things you want and fill great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They stay in place

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves them. Bought as a gift. Most other buds fall off, these don't no matter what we're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is great, nice and clear sound and very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice head phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome one of the best pair of headphones I ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Perfect Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound, very comfortable. I had the Samsung ear buds and they hurt in your ear. These are not heavy, doesn’t pull or stretch your ear. Sits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another pair of bose earbuds And I think these ones are a lot better. They fit near ear, totally different. You can't even tell that you have them on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sounding, but need work on phone audio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially and still love the sound of these earbuds. My only problem is that the phone call audio is very poor. i was not able to hear the person I was talking to very well when using these. I have tried using these in both audio modes, but the results are the same.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      HI Rollin,

      It's great to see that you love the sound quality of the earbuds. I am surprised you've had trouble with phone calls, and I would recommend trying them with another phone to see if the same happens. I'd also suggest trying the steps here https://bose.life/3T7dNW2 that can help with the earbuds.

      We'd also love to help and would ask you reach out https://bose.life/contact to us for help.

      Nic - Bose Customer support bose

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is amazing, still have them and the sound doesn’t lose, use them all shift and stays alive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best ear buds ever purchased. One of the things I liked was the fact that I had no issues with the product staying in my ear without falling off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fit very well connects fast to any of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite headphones I own!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in February and I’ve used them every single work day since I’ve got them and I am OBSESSED. If you work where you are allowed headphones and still need to be able to communicate these are the best pick. Transparency modes don’t really work with me and it almost amplifies the sound around you. These allow you to listen to your music and still converse so easily. Not the best call quality but that is not why I bought them. If I’m not wearing silencing headphones, these are in my ear! Also bought the lilac case for it and I recommend that as well! :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and would give these 5 stars for fit and comfort but the left one sounds like the speaker is busted. I exchanged the first set and the 2nd pair is the same way.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Susan,

      Is is wonderful to see that you love the fit and comfort of the earbuds. I'd recommend double checking the position of the earbuds on your ear to ensure the best audio quality, along with the other steps here: https://bose.life/3XHComM
      Please do reach out to us for support though, as we'd love to help: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love the fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and no ear fatigue. These ear buds deliver as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jasper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product my wife enjoys them very much and glad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualities is amazing. Set up with iPhone was super easy app is a great asset.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the open design that allows me to talk to others while still enjoying some crisp audio

    I would recommend this to a friend