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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2072 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,072 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    So much for too little..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was all excited for these. Mostly disappointed... the volume doesn't get high enough for me. The left ear bud quit working avoit a month after buying. For what they cost, this shouldnt be an issue...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Derik,

      I am sorry to hear that you are disappointed with your Ultra Open earbuds due to volume volume and left earbud not working properly.
      In order to fix your latest issue, please try to reset the earbuds, following these steps: https://bose.life/3NiEsNf

      If it is not resolved, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ear placement; with an outstanding sound. It was easy to connect to my phone. It provide good motivation during my morning run, and workout. I was very much. Satisfy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and comfortable to use even when running and working out. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work Great, But Fit wasn't right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They left a sort of burn sensation to my ears when used.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Joshua! Thank you for bringing this to our attention. We truly appreciate your feedback regarding the discomfort you experienced while using the Bose Ultra Open Earbuds. We’ll be more than happy to assist you in resolving your concern.

      Please use the link below to review the troubleshooting steps that will help address the issue.

      https://bose.life/3QljPod

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning these ear buds. They are good for listening to music, but not good for phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for giving the Bose Ultra Open Earbuds a try and for taking the time to share your feedback with us. We’re really glad to hear they delivered excellent sound quality for music, that’s one of the key strengths that makes this model stand out.

      We’re sorry to hear they didn’t meet your expectations for phone calls. We completely understand how important clear call performance is, especially when earbuds play a big role in your day to day activities. Your comfort and satisfaction matter.

      The Bose Ultra Open Earbuds include two microphones in each earbud, and wearing them properly can significantly improve call clarity. Blocked microphones, such as from hats, hair, or other headwear may cause the person on the other end to hear muffled or unclear audio. Ensuring the microphones are unobstructed and that the earbuds are positioned correctly on each ear can make a noticeable difference.

      For more detailed guidance, feel free to check out this helpful link: Microphone does not pick up sound | Bose Ultra Open Earbuds  https://bose.life/4qvZ9qL

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these to my daughter as a Christmas present, she uses them eveyday at work, like that you can still here what is going on around her

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Returning and getting Apple AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very compatible, don’t think it’s the headphones fault, more apples fault. Apple products only want to work well with Apple products. They do stay on my ear, super comfortable! But they disconnect every time, and when they die, no notification. They also suck when you’re outside, and trying to use them to talk on the phone. Majority of the time no one can hear you talking.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Stephanie,

      It is wonderful to see that you find them super comfortable. I am surprised you're having connectivity troubles though, and would recommend making sure you're not connecting to the LE (Low Energy) connection of the earbuds, there are other steps you can try here (https://bose.life/4byPsk5). I'd also suggest checking the fit (https://bose.life/4a1X6T0) to help with calls.

      Please also contact us https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    BOSE EARBUDS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them! this is my second pair. you need to be careful because if it comes off you won't even feel it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music not for phone call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is like you would think for music, videos, streaming. For phone calls while paired with an IPhone 15 pro max they are not worth the even buying. If you can hear the other person on the other side it was very faint like whispers. 4 star for music, 1 star for phone calls incoming or outgoing

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi John, happy to hear you like the QuietComfort Ultra Earbuds' audio quality for music and videos! If you're having trouble hearing people on calls, try pairing your earbuds to a different device, to compare performance there. Also, try several different call apps, e.g. standard phone calls, Zoom, Teams, etc. If issues persist, please get in touch with our support team, who will assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open Earbuds are What's Happening Now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once positioned in the right place on the ear, the sound is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but some issues with connectivity and slipping

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person whom I purchased these for states they are the BEST! He highly suggest theae for others who don't want something really off in the ear canal. The sound quality is awesome when listening to music and the noise cancellation is spectacular!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little things are amazing! The sound is incredible considering they are open. It took about an hour to get used to them and I’ve been able to wear them for hours! Love these little buggers! I can never get buds to stay in and then I wind up getting an ear infection! Or two! Not anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful TWS earbuds that stay where you put them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great option if you: Primarily listen to music Don't like things in you ears Other earbuds fall out. Might want a differnt option if: You want sound isolation Primarily listen to podcasts. I have found that with any significant external sounds it can be hard to hear everything that's happening, which makes podcasts hard to listen to, but since most people aren't listening to every lyric and every note in music (especially when not in a quiet environment) music is fine. I hate having things in my ears (I've had to many silicone tips from earbuds get stuck, plus my ear canals feel like they are building up a lot of wax when they are plugged and the pressure starts to hurt after a while) and other earbuds (like the Sony LinkBuds) fall out or (like the Shokz OpenFit) get caught on my glasses. These don't go in the ear, don't fall off (i only had them fall one while removing a shirt) and so l don't interfere with my glasses. To sum this up, they are awesome for constantly listening to background music if your choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the 3 generation of air pod pros and these are a great alternative if you didn’t want to go the Samsung route.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sounds and so easy to setup, also great for where I work cause I always need to hear my surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife, who has problems with traditional earbuds. They simply just clip on to your ear, and you're ready to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Open Earbuds. I was hesitant at purchasing and did a lot of research, but I'm glad I finally made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what it advertises It does clip under your ears quite easily it doesn't feel like they're on there they stay on very well and my canal of my ears don't itch anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for almost 9 months now and these have been my daily driver. From using throughout my commutes and gym, they haven't let me down one bit.

    I would recommend this to a friend