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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2070 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,070 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are by far the most comfortable and stylish pair we have owned. Makes for good daily wearing and still having the ability to hear around you when necessary (which is great when you have kids). Love the look and feel of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these buds for my boyfriend, for Christmas. He loves them and fit perfectly- he has had to fit ears. They work great. Win!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi wife's loved was a present for his birthday, I tried but for me run small but for her was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bose Open Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are well designed and allow for engaging in conversation without lessening the volume

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Quite there Yet.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately returned this product. I replaced it with the in-ear version which has superior sound. I can understand this product path but it doesn't feel safe using it. I feel as if it is going to fall and sound quality isn't the best considering it's function. I'm not ready for open-ear just yet.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the sound quality of the earbuds, but we’re sorry to learn that the design and fit did not meet your expectations. The Bose Ultra Open Earbuds feature an innovative open‑ear design that combines incredible audio with all‑day comfort. With a cuff‑like fit, they leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.

      Regarding sound quality, this can be customized through the Bose app, and sometimes switching music apps can also enhance the listening experience. We’re still grateful you gave the Bose Ultra Open Earbuds a try, and we hope your new in‑ear version continues to deliver the listening experience you’re looking for.

      If you have other concerns or would like recommendations, please feel free to reach out to us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Noise cancellation is always on point and a NEED for the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were gd but just don't last long as i expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audifonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendos audífonos se escuchas super bien y no lastiman

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose over the ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good as far as sound was concern. The problem was the mic making it sound like you were far away and people had trouble hearing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose manufactured a solid product. You would think ear fatigue would be a thing but these are comfortable. They are also good with Zoom calls,great addition to my work from home job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mother of Girls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good to listen to music but not good at all for taking calls. If you just need buds for music, I would say get them but if you are trying to take calls with them do not get these model,.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us, Angela. We’re glad to hear you enjoy listening to music with the Bose Ultra Open-Ear True Wireless Earbuds. Regarding call performance, the positioning of the earbuds can sometimes affect microphone pickup and overall clarity. You might want to visit the link below for a guide on proper placement to ensure the best possible experience for calls and audio.

      https://bose.life/4qg0AK7

      Thank you again for your feedback, we’re always here to help if you need further assistance.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Highly recommend. You won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Bosa Ultra Open Ear Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the Bosa Ultra Open Ear Wireless. I wear them while running and the sky is the limit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses them when she’s home with the kids and at work and can still hear everything she needs. Audio quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the concept. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds you can still hear what’s going on around you if you have them on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Bose product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them there very good, I've had a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and how it sits on my ear. Only negative is the call quality

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound and fit of your Ultra Open Earbuds! If you're experiencing call-related issues, our support team would love to look into this for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Wasnt for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are for office workers. I have been accustomed to using the quietcomfort buds and using these made me realize that. They arent loud and they lack bass. If your environment is really loud, the buds are useless. If you turn up the volume, people can hear your audio. Needless to say, I don't work in an office so i returned them. Plus side, they are comfortable to wear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you found the Ultra Open Earbuds comfortable to wear! It's true that, compared to our in-ear QuietComfort solutions, the Ultra Open Earbuds won't offer quite the same volume and bass experience. This is due to their open-ear design, which allows customers to enjoy their audio content while still hearing their surroundings. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not that realiable for calls but good for music or video

    No, I would not recommend this to a friend