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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2071 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,071 reviews
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have several issues that is just such a disappointment for the Bose name and pricey tag. I chose these as my first choice of open ear buds because it’s Bose and figured the pride was because of the quality . Was kind of bulky and heavy for an open ear clip . But the worst part was phone calls , everyone said they can’t hear me or that my words were being cut off . Next the music was hard to hear because of the shape of the ear buds it did not sit deep enough so I would have to crank up the volume or push on the outer of my ear to create a better seal then it sounds great . I thought the problem was my ear shape but it’s not because I purchased a different brand and it’s awesome for for phone calls and music is audible without having to turn the volume all the way up . I’m happy with my new purchase .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you so much for sharing your experience, we truly appreciate your honest and thoughtful feedback. We're sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations, especially given the trust you placed in our brand.

      The Ultra Open Earbuds are designed to offer a unique combination of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit is intended to keep you aware of your surroundings while delivering personal audio through OpenAudio technology.

      Regarding the call quality issues, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated correctly, it may impact how well your voice is picked up.

      To help improve your experience, we recommend checking out this troubleshooting guide: https://bose.life/4nkcekS It offers helpful tips that may enhance both call and audio performance.

      Again, thank you for your feedback, it helps us continue to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer support team using this link: https://bose.life/contactus

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    New Creation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical when I keep seeing these ear buds in tv, but they are pretty nice and comfortable. I really like the feel of these buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I’ve ever bought!! I ditched my AirPods for these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn5550

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really good! Noise cancellation is ok being that they are open ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent ear head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality Wife loves them, everywhere we go she has them and always has great sound and reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went back to the new beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible earbuds. I was so sold on these. Can’t hear nothing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Total good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pair be for love the sound give to a friend now got get another pair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wished bass was better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the bass was better, i would have loved these...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JayH, thank you for sharing your feedback with us. The Bose Ultra Open Earbuds have less bass due to their open‑ear design, which does not seal the ear canal. This design prioritizes comfort and situational awareness, so the sound signature is lighter in low frequencies compared to traditional in‑ear or over‑ear headphones. If you’d like more bass, you can adjust the EQ settings through the Bose app. Here’s a helpful guide you can use: https://bose.life/3NMb71B

      Hope this helps!

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    The best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market, i will never buy other brands again .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Even though it's an open ear design they can get pretty loud. Others can hear the sound if too loud also.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real beauty but hurts my ear after long stays and volume not so loud for voice calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Great price. Easy online purchase and home delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bose airbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice!!!!……………………………………………………………………………………,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever made. I absolutely love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Easy and quick to charge. Stay in my ears better than any other earbuds I have tried. I love the fact that you can still hear outside noise, like when I'm riding my bicycle I can still hear the cars approaching me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this when I work. I love so far. If you wear this for hours, it can hurt the ears, but not that serious. I considered this and open dot Shokz. No regret for my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear Pads

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound quality makes all audio sound more enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Answer to my prayers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are awesome. They have been the only earbuds that I am able to wear for extended periods of time, due to me suffering from migraines. I'm so glad that i purchased them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who has sensory issues these are the best thing since sliced bread. The sound is a whole experience and the pass through is perfection without having something jammed in your ear or on your head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds on the market. Bestbuy was the only place that had the blue ones and at a cheaper price than many other stores.

    I would recommend this to a friend