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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2067 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,067 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Help me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam having a lot of trouble putting this on and I have to hold it on my ear to hear the music but that's the only way I can hear the sound which is awesome

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! A little expensive but well worth it. The noise canceling is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    I really wanted to love them.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons- Phone calls sound like you’re in a wind tunnel and it’s difficult to hear even if you’re inside. If you play your music louder, people next to you can easily hear it. Pros - they are very comfortable and do not come off of your ears.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the comfort and stable fit of your Ultra Open Earbuds! At most listening levels, people around you shouldn't hear anything; however, they may do if you use the earbuds at loud volumes in quieter environments. On phone calls, make sure your earbuds are being worn correctly, see here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US. Our support team will provide further assistance, if needed. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    BOSE ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I do not have to take out my Earphones or use transparency mode which decreased my battery consumption on my other buds. so these are amazing and hardly notice they are on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super convenient but Bose products for the ear NO Base!!!! As usual. When I think Bose I think clean, clear, and base. How they say substance!!! I want to hear every instrument

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Yolanda, I'm sorry to hear of your disappointment with the Ultra Open Earbuds' bass performance! Don't forget that these earbuds come with an Equalizer built into the app. This allows you to fine-tune your sound, in order to achieve the bass, mid and treble output that you're looking for. To use the Equalizer, go to the Bose app, select your earbuds, then tap the "EQ" button in the lower-left corner. Or, within the "Sound" section of the Settings menu, select "Equalizer". I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Design, Fit
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Unique Design - Mixed Impressions

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clip-on design takes some getting used to, and initial wear can be uncomfortable. I found the sweet spot after a few days, but larger ears might struggle. They stayed secure during movement, but the pressure on the ear cartilage could be bothersome for extended periods. The audio quality is excellent, even in noisy environments. Music and podcasts sound crisp and clear, with a surprising amount of bass for open earbuds. The "immersion" modes are a neat gimmick but don't significantly enhance the experience. However, call quality was a major letdown. My voice sounded muffled and distant to callers, making them a less ideal choice for frequent calls. The battery life is quite impressive, lasting for over 7 hours of continuous use. Charging is quick, and the case offers convenient top-ups. Feature-wise, they're fairly basic, with limited controls and the Bose Music App causing initial connectivity issues. Aesthetically speaking, the design is very distinct, setting them apart from traditional earbuds. The open ear design is unconventional and received varied reactions, with some finding the design interesting while others described them as odd. Thinking back to a popular "pod" style earbud, its not uncommon for innovative designs to challenge expectations. Pros: * Excellent audio quality, even in noisy environments * Open-ear design for situational awareness and comfortable conversations * Secure fit during movement * Long battery life with quick charging Cons: * Uncomfortable initial fit, especially for larger ears * Poor call quality with muffled microphone audio * Limited features and initial connectivity issues with the Bose Music App Conclusion: The Bose Ultra Clip Ear Buds offer exceptional audio quality and a unique open-ear design, suitable for music and podcasts in noisy environments while maintaining awareness. However, the initial discomfort, questionable call quality, and limited features may deter some users. Those prioritizing multi-functionality and frequent calls may prefer other options. Still, for those seeking open-ear listening with top-notch audio, they're worth considering if you can adapt to the fit

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for writing your review about the Bose Ultra Open Earbuds.

      I am thrilled to hear that you love their exceptional audio quality and design, but sorry you were having difficulties finding a comfortable fit to wear them all day, and that you had connectivity issues with the Bose Music app.

      If the connectivity issues are still occurring, please try to reinstall the app and make sure you are using the latest software version.
      Regarding the fit, you can check this article to find out how to wear and adjust them: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US

      If you need further assistance, please don't hesitate to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Rated 3 out of 5 stars

    Good but not right for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not fit my ear well at all. Also they are not very loud. Just not right for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not received free YouTube premium for 3 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product at jersey city best buy store , when I buy it they said you get 3 months free YouTube subscription, but not received yet , it’s been a month now , I tried calling customer service but they did not help me . Not worth buying products from jersey city Best Buy , and I feel the staff at this location are not customer friendly .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Haven’t had any issues, always using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds, I would recommend these to a friend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    May Not Fit Large Ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not fit in my ears. Perhaps the rim of my ears are a bit thicker than average - but not by much. I felt like the buds will not sit correctly in my ears no matter how many times I repositioned them. Unfortunately, these buds only come in one size. So if your ears are a bit larger than average, you may run into the same issue as me. Due to this, the quality of the sound didn't sound to great to me (But I think if they sat in my ear correctly, it probably would've sounded better). I really hope that Bose can make these buds in a larger size - because I was really looking forward to owning them. I decided to return mine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, I dont have to worry about loosing them! I need to buy another pair , so that I can have a spare on hand when the battery needs charging. Sometimes I forget that I have them on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not regret this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Amazing grip in the ears. No more issues with fallen earplugs…. Best ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones. They are perfect for casual use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Bose I expect much better. The quality when trying to talk on the phone is terrible. Cuts in and out and sounds very far away for the person on the other end. Would not recommend at all and would return if I could.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Melissa! Thank you for bringing this to our attention. We truly appreciate you sharing your feedback about the call quality, especially the microphones cutting in and out and sounding far away to the person on the other end. The Bose Ultra Open Earbuds include two microphones in each earbud, and proper positioning plays a big role in how well they pick up your voice. If the microphones are blocked by hair, headwear, or if the earbuds aren’t clipped on securely, callers may hear you as distant or inconsistent.

      Please ensure the microphones are unobstructed and that the earbuds are positioned correctly on each ear, this can noticeably improve clarity during phone calls.

      You can check out this helpful trouble-shooting link for more information: https://bose.life/4uorT7i

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound light they look nice BUT they stop working still connected to the phone but no sound on call or music you need so very annoying that you answer a call and no response im a samsung user i dont think this should be an issue still Bluetooth l....

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're happy you're enjoying the excellent sound and style of your Ultra Open Earbuds. Sorry you're facing some connectivity concerns, use our troubleshooting guide here - https://bit.ly/3TJIaSO if you need further support, do not hesitate to contact us via https://bit.ly/3UNtwsQ

      Tegan - Bose Customer Support bose

  • Rated 4 out of 5 stars

    I am Impresses tho 4 Sho he said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d like for these to improve Ayyyyyoooooooooooooooo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product tus really good mi still use in my first monte

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dissapointing considering they're a Bose brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is good but phone conversations are horrible!!! Buds do not keep a charge as long as stated. I can have the left bud at 50% and the right at 10% about tondie. Both are charged/recharged and worn together. I have other Bose products and have been very happy with them with no issues. Very dissapointed and feel ripped off with these buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mike, we are sorry to hear these aren't meeting your expectations, if your earbuds aren't keeping a charge we would suggest reaching out to your local support so we can assist you with this further.
      please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a friend because I loved mine so much! He loved them too!!

    I would recommend this to a friend