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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2067 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,067 reviews
  • Rated 5 out of 5 stars

    Open ear headphones are amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style on these! I have always struggled with having earpieces in my ear and these help me still enjoy wearing headphones but not closing off my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome and really feel de change, i have other brand and is super different feel. Recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds work great especially when I am at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I use it everyday. It's the Best of both worlds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Such great volume and allows me to hear outside noise at the same time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too short lived for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. The right ear bud failed after 1 year 4 months, just outside of warranty and Bose was zero help. They had me reset them and they worked for another week then failed again. There are less expensive alternatives that will probably last as long or longer.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience—we’re truly sorry to hear about the issue with your right earbud and the frustration it’s caused. While we regret that the reset only provided a temporary fix, we’d still like to help. Even beyond the warranty, we may be able to offer service options or solutions that could make things right. If you're open to it, we’d appreciate the chance to take another look at your case.

      Please feel free to send us your product details or case number, and we’ll do our best to assist you further.
      Here's the link: https://bose.life/48EXztC

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality small size, the price is correct for the quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted to love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these ear buds but they just didn’t do it for me. You can hear everything else going on when you have them on. May work well for others.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mari, I'm sorry to hear you weren't happy with you Ultra Open Earbuds. Please note that these earbuds don't feature noise cancelling technology. If you'd prefer a noise-cancelling option, we have several in-ear and over-the-ear products to choose from. I hope this helps! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Insane!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible set of earbuds. Definitely pricy, but there truly one of a kind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Really loose

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my earbuds for phone calls although the sound was good when properly positioned which was always difficult to get, the person on the other line can hear everything. Not worth the price tag

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review! The Ultra Open Earbuds can be used to make and take calls, so if you're having related issues, please get in touch so we can troubleshoot these with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you talk with other people they can hear you and they hear all the background noise. They are comfortable that’s about it.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Debra,

      I'm happy to see that you love the comfort of the earbuds. For calls, please make sure the earbuds are correctly positioned (https://bose.life/4a1X6T0) to make sure your voice is clearly picked up. I'd also ask you to contact us https://bose.life/contact if required.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved these ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product and the fast costumer service as well the quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just bought for the aesthetic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are pure @$$. I could stand the fact that they don’t have noise cancellation because of the design. I got these solely because I loved how they looked. What I can’t abide is how they constantly unpair from my devices and how trash they are for phone calls (no one can hear me properly on this). Even with the discounts they have on these frequently, it’s still a questionable investment.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tylor, I'm very sorry to hear your Ultra Open Earbuds are unpairing from your devices! If this is happening, try rebooting your mobile device, which can resolve such issues. If people are having trouble hearing you on calls as well, make sure you're on the latest firmware; version 4.0.22 was introduced to improve the customer's experience on calls. If these steps don't help, remember our support team will always be on hand to help you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I expected more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially they sounded great. The second time i used them they would go in an out of phase making it sound like i was in a tunnel. I’lm stick with my quiet comfort ultra headphones instead.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Maeser, I am sorry to hear the audio of your Bose ultra Open earbuds haven't met your expectations.
      If the audio is cutting in and out while being used, resyncing the earbuds may help with this, you can find the steps for this here https://bose.life/3T7dNW2
      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose ultra open earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. I wear hearing aids so having the ability to have both the earphones on and my hearing aids in isna thrill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear plugs ever .!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear plugs ever .!!! That you can get for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy accidents

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally got the wrong head phones but they still loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with this product if my wife is happy I’m happy the best for my wife thank goodness she likes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose - Earbuds - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need someone to check the setting because the left one works sometimes and the right one does not work at all. I have been Store twice short Staff ...... help is not available. I will try the Store one more time.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear that your left Ultra Open Earbud isn't always working, and that the right earbud doesn't seem to work at all. If rebooting your smartphone doesn't help stabilise the connection, then reach out to us via the following link and we'll take a look: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose