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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2169 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,169 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect for work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this are one of the best earpods i’ve tried. i like their approach of not focusing on noise cancellation but rather ambient sound. they’re perfect for work. when you’d like to listen to music but stay aware of your surroundings.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for people who dont like earbuds

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought these as a christmas gift for my mom because she has a hard time with regular ear buds hurting her ears and is not a fan of over the ear headphones either. These clip onto the side of your ear and dont sit down inside eliminating the uncomfortably she experiences with traditional buds. She will even forget she’s wearing them. She absolutely loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be much better when I’m not mowing or trying to do yardwork where it’s noisy. That’s the only reason I wear the earbuds so I’m not thrilled with them, but they are a great product.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Lezliann, thank you for sharing your feedback with us. The Bose Ultra Open Earbuds feature a combination of innovative open‑ear design, incredible audio, and all‑day comfort. With a cuff‑like fit, they keep your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. We understand that the design may not suit everyone’s preferences or needs. Since the Ultra Open Earbuds are not noise‑cancelling, you’ll still hear external sounds like mowing or yardwork. If you’re looking for stronger noise isolation, our QuietComfort Earbuds series might be a better fit for you.

      Here’s the website link where you can explore QuietComfort Earbuds and see if they suit your needs. https://www.bose.com/c/earbuds

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Sleek and innovative design with easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Very comfortable to wear. Definitely recommend getting a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music listerning. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, just not as sturdy as i expected for the money.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Demetria, thank you for sharing your thoughts. We’re glad to hear you’re enjoying the sound quality, it really does stand out. We completely understand your point about sturdiness, and we’ll make sure to pass along your feedback to our team. Your input is valuable and helps us continue improving our products.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. The item is premium, the sound is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I have trouble keeping regular earbuds in and I don’t have any problems with these. They don’t hurt my ears even after listening for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing it’s really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound in your ears boss is the number one in sound and earbuds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is an amazing idea that Bose has come up with as far as design. However, the technology of the earbuds when it comes to talking on the phone is crap! it sounds like the person is far away, muffled, and there are even times that I cannot hear the person. I wanted to return these because for the money I feel like it should all flow!! Whether I am listening to music or speaking on the phone the sound quality should be considering the brand and again the money. Unfortunately Best Buy has a 15 day return policy (which is stupid) and I could not return this product, so now I am stuck with an expensive product that I don't want. I would have just purchased headphones or a speaker from this brand instead! I guess I expected so much more out of Bose!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of your Ultra Open Earbuds, Lakisha! If you're having trouble hearing and being heard on the phone, you could try moving to a quieter environment. Also, ensure your earbuds are being worn correctly. Our support team will also be on hand to help you get the best out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so great for walking or riding bikes. It feels like you’re in a car listening to a stereo. You can carry on conversations while listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing really Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound in your ear boss is the number one in sound and earbuds

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Headphones

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones to go to the gym. Every easy to bench press with these head phones on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds when you are on the go and move a lot. Will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds to use while working and to pretend to hear your coworkers/boss.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are the best Sound quality is amazing Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good this was my first pair I bought a second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've used these for a little while and the have been great and don't hurt your ear. they are not noise canceling ear phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Can wear all day, so comfortable and the sound is amazing!!

    I would recommend this to a friend