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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2169 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,169 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss open earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a pair of open ear headphones the best sounds amazing and good bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is amazing and very clear no distortion. They stay on your ear. You can’t tell that they are there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, but people think they are bad jewlery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. fantastic sound and works well when you have to hear what is going on around you however, people think I have gages in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for someone who AirPods are just not it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved them as a gift she has them on always

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent, i think its more for people with small ears.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear that you find the sound quality to be enjoyable. Comfort is key, and we truly appreciate you taking the time to share your experience.

      For tips that may help improve both fit and performance, be sure to check out our helpful support article: https://bose.life/4siMJE3 We hope this enhances your listening experience even more!

      Klariss – Bose Customer Support bose

  • Rated 5 out of 5 stars

    My earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it works perfectly.....and I would definitely recommend it to people.....Bose us a good brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pain free listening!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Only earbuds that don't cause pain in my ears throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not there yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an open ear, looks, fit and sound is really good but constantly losing connections is keeping it from being a keeper. If only they could fix the Bluetooth reliability its an awsome open ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It's great to hear you were impressed by the fit and sound of the Ultra Open Earbuds, but I'm sorry to hear you experienced instances where you lost connection. It's important to ensure your buds are kept within 10m/33ft of the Bluetooth device to ensure a reliable connection. If the problem persists, please reset the buds and establish a new connection.See this link for troubleshooting information. https://bose.life/3UdVqQu.

      If you still need further support, please feel free to get in touch via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music but still wanting to be aware of your surroundings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife wanted new ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted new ear buds that didn’t go into her ears so she could still hear things abound her. Her sister has the same pair and it was recommended to her, only downside is the phone call audio as it takes it a second to adjust the volume sometimes to hear it how you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it, even though it is not sound proof, the quality is really good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck with privacy or anything audio related

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what they cost it’s just not worth it. The sound is not so great and to listen to it with any background noise requires you to be at max volume. Good luck if someone talks to you at all… the phone your on might as well be over. Overall not worth the price but the shokz bone conduction ear buds if you want something like this for half the price

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Hector, thank you for taking the time to share your honest feedback. We’re sorry to hear that the Ultra Open Earbuds didn’t meet your expectations, especially when it comes to sound performance and use in noisy environments.

      The Ultra Open Earbuds are designed primarily for situational awareness, allowing you to stay connected to your surroundings while listening, so they may not deliver the same volume isolation or privacy as traditional in‑ear earbuds. That said, we understand that background noise and call clarity are important factors, and your experience is valuable feedback for us.

      If you’re open to it, please contact us directly at https://bose.life/4cH6GgL, we are happy to review your setup and share tips that may improve performance, or help determine whether a different Bose product might better suit your needs and listening preferences.

      Thank you again for your candid review. We appreciate you giving Bose a try.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for music but not for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for music while still aware of surroundings call feature still needs work could not hear while on a call return and exchanged for the ultras

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr miguel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very well when you use in home or office. But in the street is no good losses connection you no listen nothing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience. The Bose Ultra Open Earbuds are designed to deliver immersive audio and all-day comfort, letting you enjoy the perfect blend of your playlist and the world around you.

      If you're experiencing connection issues, try the following troubleshooting steps: http://bose.life/4nTlNYY

      NJ - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound the look all of it. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy fit earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound output and quality for the price comes in a variety of different colors

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones, phone quality subpar, allergic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A number of people are looking for alternatives to airpod pro earbuds, and I'm one of them. I have some sort of allergy to the new airpods and the new bose quietcomfort (and ultra) buds and overears, so I tried these after returning the ultra overears because of that allergy. So, first warning, if those allergies affect you, the strap in between the battery and speaker appears made of the same material and while I didnt have an issue immediately, it has come up again more slowly and just where that part touches the skin. Unfortunately I was letting my ears heal a bit from the ultra overears before using these a lot and I'm stuck with them because my return period is over, so if anyone at Bose is reading this and can help, I'd sure appreciate it. To the actual product: I think that overall, these are what I expected as far as music sound goes. Connected to my iOS devices, phone quality is poor. I've been told numerous times I sound awful and have had to remove them to use speaker or another device, unfortunately my use is about 50/50 phone calls and music. I own the glasses and these are definitely a step up in the right direction. I like these better than the openfit and openrun from competitors, but I just cant use them due to whatever all these manufacturers are putting on the silicon/rubber/whatever. Really, if you can fix the phone call quality these are closer to 4.5 stars, if you can make me non-allergic, then I'd give just about anything.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the Ultra Open Earbuds! While I'm happy to hear that you've been enjoying the Bose sound, I am sorry to hear about what appears to be an allergic reaction to part of the product - as well as the phone call issues you've outlined. My suggestion would be to contact Bose's technical support team, so that both issues can be looked at more closely with regards to finding a solution for you. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy you forget you are wearing them and they sound great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds sound quality is worth the purchase. I’m happy with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear cuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the auto volume. Nice and snug. Battery great

    I would recommend this to a friend