Customer Ratings & Reviews
- Model:
- 881046-0010
- SKU:
- 6568949
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Don’t waste your time!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit not comfortable. Even lost an a diamond earring in the short time I kept them. Returned for credit!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for reaching out, and we're truly sorry to hear about your experience. That’s definitely not the kind of impression we want to leave. If you ever decide to try Bose products again, we’d love to help ensure a more secure and comfortable fit. We have some helpful tips on how to properly wear and adjust your earbuds to avoid issues like this.
You can check them out here: https://bose.life/47Fj8Ns
Klariss - Bose Customer Support
uh no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just crap, not worth the price, problems hearing from both ends of the call, can barely hear music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Robert thank you for reaching out. I'm sorry to hear about your Ultra Open Earbuds unable to hear from voice calls and unable to hear music. To help resolve the issue here is a helpful guide: http://bose.life/4psffBM
Gem - Bose Customer Support
Poor sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage! Don't waste your money. I am someone who has had multiple Bose speakers and these by far are the worst quality. I like how they feel in the ears but the sound quality is junk. You would be better off on buying a pair of head phones from your local gas station.For what they are they should only cost $50
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds didn't quite match your previous Bose experiences! Although these earbuds don't sit directly in the ear canal, the OpenAudio technology will still direct rich-quality sound into your ears. Also, Bose's Immersive Audio will create the impression that your music is being played all around you! Lastly, don't forget that our support team will be on hand to discuss and resolve any further concerns: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year the right earbud stopped working and stopped charging.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your valuable feedback. We're sorry to hear you're experiencing issues with your right earbud. While our products are designed to withstand everyday use and deliver long-lasting performance, various factors can sometimes affect functionality. To help resolve this, we recommend trying the troubleshooting steps outlined here: http://bose.life/4obW6mg. If the problem continues after following those steps, please don’t hesitate to reach out to us directly via http://bose.life/globalsupport. We're always here to assist! Kurt - Bose Customer Support
So so, it should be cost max. $120
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, just ok. Not quite comfortable to use it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear the Ultra Open Earbuds didn't hit the mark for you! I'd recommend getting in touch with our support team, so we can help you get the most out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Not recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy Not recommended If something happens or if you get a defective product You will have a wait a whole month for Bose to verify that your product is not counterfeit
No, I would not recommend this to a friendNo open EAR!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but they do not work well on phone calls. Nobody could hear me or said I sounded like I was under water.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your feedback, and we're glad to hear you’re enjoying the sound quality! We're sorry to hear about the trouble with phone calls—that’s definitely not the experience we want you to have.
The issue you described, where others say you sound muffled or underwater, could be related to the microphone or Bluetooth connection. Here's a troubleshooting steps that can resolve the issue:https://support.bose.com/s/article/ult-headphoneopn-microphone-does-not-pick-up-sound---ka08c000001bujeaaa?language=en_US
The positioning of the earbuds can also affect the quality of communication during a phone call. Make sure that they are aligned and positioned to your ear properly.
-Jelyn, Bose Customer Support
Sound is not good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good for the price. Very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your feedback, we’re sorry to hear about your experience with the sound quality. The Bose Ultra Open Earbuds are designed for open-ear listening, which emphasizes comfort and awareness of your surroundings over deep bass and full noise isolation.
That said, we want to ensure you’re getting the best performance possible. Here’s a helpful guide that includes quick steps to help optimize your earbuds:
https://bose.life/4nyYZN4
Gem - Bose Customer Support
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great advertisement good looking product didn’t perform as expected sound quality wasn’t as loud as previous Bose headsets , but I had to give these a try don’t let me discourage you maybe you would be interested after trying them
I would recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear of your disappointment with your Ultra Open Earbuds, Jose! Due to their open-ear design, these earbuds won't attain the maximum volume of an in-ear solution. However, the OpenAudio technology is still designed to direct high-quality audio into your ears, whilst leaving you totally open to the world around you. Warm regards, Fiona M. - Bose Customer Support
Bose Bose - Ultra Open-Ear True Wireless Open Earb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As bose customer, I don't really enjoy my head phone. To me it worth the price.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thank you for sharing your feedback, we're sorry to hear about your experience. We'd really appreciate the opportunity to better understand the issue you're facing with your Bose Ultra Open Earbuds and help ensure it works as intended.
Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss - Bose Customer Support
Try on first
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After prolonged wearing it hurt my ears, also unless you have kid size ears the sound is weak, honestly for me 1 star is a little low because I wasn’t able to try on in the store if i could have I wouldn’t have bought them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review!
I am sorry to hear the Ultra Open Earbuds haven't met your expectations.
If you are having a a hard time getting these to sit comfortably I would recommend taking a look at our guide on how to get the perfect fit.
https://bose.life/3PWkXf0
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Horribly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real review, if you work in a loud environment these are terrible . The sound is so low. You can't hear doing phone call. I didn't like them at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience. We’re sorry to hear the earbuds didn’t meet your expectations, especially in a louder environment. Call clarity and volume are important, and your feedback is helpful. If you'd like to address this, we recommend you reach out to our support teams directly at: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Constantly disconnecting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android user - Google Pixel 9 Pro Max i have to reset the device and repair once a day because it glitches and disconnects when using the assistant to read my texts.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Julia,
I am sorry to hear that you need to reset the earbuds when they are connected to your Google Pixel 9 Pro Max. Please test the earbuds with a different device, to see if you are also experiencing this issue.
If the issue still occurs, please contact our team so we can assist you further: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Charging problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with charging. Sometimes i charge the headphones and only get 34min of use.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about the charging issues with your Ultra Open Earbuds. 30 minutes' use is not normal, so please ensure you close the case when charging. If the issues persist, our support team is on hand to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, 1- bad microphone right away, 2- after a year the right earphone stopped charging,
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for reaching out and sharing your experience. We’re sorry to hear about the trouble you’re experiencing with your Bose Ultra Open Earbuds, especially with the microphone and charging issues. We’d love the opportunity to make this right. Here are some troubleshooting steps that can help resolve the issue. To resolve the microphone issue: https://support.bose.com/s/article/ult-headphoneopn-microphone-does-not-pick-up-sound---ka08c000001bujeaaa?language=en_US , this troubleshooting steps will help you to have a quality call experience.
And for the charging issues, here's another link that can help you : https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US
Jelyn - Bose Customer Support
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can i say VERY disappointed in this product. The sound is awful, the clearness of this product is awful. I would never recommend this to anyone. Please be careful when u purchase grom best-buy because they return policy is only 14 days. Now we are stuck with 322.00 worth of garbage.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with your Ultra Open Earbuds! The earbuds are designed to provide high-quality, satisfying audio thanks to their OpenAudio technology. Try playing different content through the earbuds, or try pairing them with a different device. If you're still unhappy, please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Just try them
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start by saying these earbuds are not necessarily tailored for audiophiles. Mainly due to the open ear design, you'll probably never get really deep or punchy bass out of them which is difficult for in-ear buds as well). However, they do sound really good otherwise and do actually lean a little to the bassy side so you may even want to dial that back a tad with the EQ. But whether you're working from home, at the office, or simply going about your daily routine, they do a really great job of what they're meant to do. Which is allow you to listen to quality audio or take phone calls while also being aware of your surroundings. While it might be awkward putting them on at first, they really are comfortable. The design allows for extended wear without causing discomfort or fatigue, making them ideal for working all day or binge-watching sessions. You can easily forget you're wearing them, especially when watching a TV show or movie, due to their lightweight and unobtrusive build. Speaking of that, the immersive audio actually pleasantly surprised me. While they may not deliver the depth and richness of over-ear headphones, they do a good job of enveloping you in sound without completely isolating you from your surroundings. This makes them perfect for catching up on Netflix series or enjoying some YouTube content without completely disconnecting from the world around you. But if you don't like that, you can always just use them in the standard stereo mode that you might be used to. Their open-ear design also has practical benefits. Unlike traditional earbuds that seal off your ear canal, these allow ambient noise to filter through, enhancing situational awareness. This feature is particularly useful for outdoor activities like jogging or cycling, where being aware of your surroundings is essential for safety. But don't think exterior noises will overcome your music or calls. It's a weird sensation at first but wearing them at a normal listening volume, such as you would on a phone call, you hear the audio just like if you were wearing regular in-ear buds, but but if someone talks to you or the dog barks, or whatever, you'll hear that too. Now you alao can turn up the volume enough that you can drown out some or most of those outside sounds, but you're still going to hear those higher pitched noises coming externally (i.e. sirens, screams, barks, etc.) It's up to you really - the higher the volume the more you can drown out. So you can turn the volume up where you can clearly hear your music, etc. but still be able to hear and understand someone talking to you, or you can turn it up a little more and be able to hear them talking but maybe can't fully understand them. They really are very versatile in that aspect. They're really easy to use and unlike some earbuds, pairing them with your device is quick and hassle-free, and the controls are intuitive, allowing you to adjust volume, play/pause, and take calls with ease. However, they do have their limitations. As mentioned earlier, if you're a discerning audiophile seeking studio-quality sound, you may find these earbuds lacking. Additionally, the open-ear design means they may not be suitable for noisy environments where you need complete isolation from external sounds, so they're not going to be sufficient for use as PPE. I feel like you really do get what you pay for with these though. Yeah you can get better sounding earbuds for less, but you're not going to find anything as versatile as these. I find myself leaving them in my ears throughout my workday because I can hear everything same as if I have nothing on my ears, and if I get a call or want some music, they're already in. And I really do forget they're in at times. So after using these, I really can't see going back to in-ear buds (unless it's a situation I need PPE.) They really are that versatile and innovative. And don't get me wrong though in regards to audio quality, because that is subjective to different people. And these do sound good. Plus this is a gen-1 product and I haven't gotten any updates yet so I'm sure they will be taking user feedback and constantly improve them further. I would definitely recommend them and am even thinking about getting my wife and teenage daughter a pair.
I would recommend this to a friendDisappointing Audio Volume
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely excited about these headphones. Unfortunately, that excitement was short lived... 20 mins to be exact. The sound volume was underwhelming. Definitely not worth $300. I returned them within an hour of purchasing them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's really great to hear that you are extremely excited about these headphones. It is unusual to hear that you are not happy with the sound of these. I can see you have returned them, however, if you decide to purchase again you can find guidance here to ensure great sound from these earbuds https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0q7AAA&language=en_US
Thanks
Matt - Bose Customer Service
Didnt fit.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds did not work for me at all!! I dont know if my ears were to big, or the wrong shape! But I returned them the same day I got them. They may work just fine for other people, but for "me" no bueno...
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds didn't fit you well, Ray! The earbuds are designed to fit a wide range of ear shapes and sizes, and I'd recommend ensuring they're being worn correctly (as per our instruction manual). It's true, however, that each customer's experience is unique to them. Warm regards, Fiona M. - Bose Customer Support
Bad review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality during communication. Too much noise in the background.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jean, if you are finding difficulty with the Ultra Open earbuds during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support