Customer Ratings & Reviews
- Model:
- 881046-0010
- |
- SKU:
- 6568949
Customer reviews
Rating 4.2 out of 5 stars with 2250 reviews
(2,250 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Father’s Day Gift Made Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the fast shipping and description for the product
I would recommend this to a friend- Pros mentioned:Battery life, Design, Sound quality
Rated 4 out of 5 stars
Incredible sound, great hardware, but not for me
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Ultra Open Earbuds are clearly an innovative new design from Bose. I can see this design's appeal for many people, but it's not for me. The earbuds come in a nice, compact case that boasts nearly 20hrs of charge time. The earbuds themselves will last about 4 hours with immersive audio on and about 6 hours with it off. I'm impressed with how the earbuds are placed in the charging case. Since these earbuds are flexible and longer shaped when stretched out, I was concerned I'd have to fiddle with putting them back in the case, but they slip in effortlessly and are held in place by strong magnets. There is also a USB-A to USB-C cable included in the box. I must say that the immersive audio versus regular stereo audio is pretty special. The immersive audio has a more concert/stadium like sound to it, despite being an open ear design. I would say that the sound quality is the best of any earbuds I have tried. Downloading and connecting the earbuds via the Bose app was effortless and worked first time. Bose achieved a great quality sound while still being truly open. In other words, while the music quality is exceptional, I could also hear everything going on around me as if the earbuds weren't even there. They truly are open air. However, these aren't for me. Frankly, it took me about 10 minutes to figure out how to put them in my ear. They do feel comfortable and once they are on you don't feel them hardly at all, but every time I try to put them on I end up having to fiddle around until I get it right. I also don't like the fact that others around me can hear the audio if in a quiet space. If there's even just a little bit of background noise I'm sure it won't be an issue, but in a very quiet area others will hear it if they are nearby.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for writing your review about the Bose Ultra Open Earbuds.
I am happy to hear that you love how they sound and how you can easily forget that you are wearing them thanks to their fit and lightweight.
If you are experiencing difficulties to position them, please check this article:
https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
If you need further help, you can always contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Rated 2 out of 5 stars
Okay but not for the cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones were mostly used for running. It hasn’t even been 3 months yet and the left earbud is already going out/not charging.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Julie. Thank you for your valuable feedback. We're glad that you were able to use your earbuds for running as they are excellent for exercise, thanks to their confident stability on your ear, powerful sound, and open design. While we strive to design products that endure daily use, performance can sometimes be affected by various factors. You can try the troubleshooting steps outlined in this link here http://bit.ly/46Fm1gd. Please feel free to contact us via http://bose.life/globalsupport should the issue still persists after doing the steps provided. We're always here to help! Kurt - Bose Customer Support
Rated 5 out of 5 stars
Bose number 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love Bose i very happy recommendation for all people simple love Bose
I would recommend this to a friendRated 5 out of 5 stars
Actively good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for work with open awarness and great for active workouts!
I would recommend this to a friendRated 3 out of 5 stars
unhappy with fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound value is not good and ear piece doesnt fit snug. Im always afraid im going to lose it. Im not very happy at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you're unhappy with the audio and fit of your earbuds! The buds should fit securely thanks to the wrap-around design. Try our support team so we can help you get the most out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can barely hear when we talk on the phone. It's not snug—it slips off easily.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your experience with the Bose Ultra Open Earbuds. We understand how important clear and loud audio is during phone calls, and we’d love to help you get the best performance from your earbuds.
Proper fit plays a key role with the Ultra Open Earbuds. Their open‑ear design relies on correct positioning to deliver balanced sound and clear microphone performance. When the earbuds are properly aligned and seated, you’ll notice richer audio quality and more natural‑sounding voices. For tips on achieving the best fit and improving audio performance, please refer to this online guide: https://bose.life/4uadmLq
We’re confident that with the right fit and settings, you’ll enjoy the incredible audio and listening experience the Bose Ultra Open Earbuds are designed to deliver.
Rein - Bose Customer Support
- Pros mentioned:Fit
Rated 2 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very low. Microphone is not picking up my voice properly. Fit is excellent.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Vinay, I am glad that you are enjoying the fit of the Ultra Open earbuds. For any difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. If you are finding poor sound quality on the earbuds, we also have suggestions on the website that can help: https://bose.life/3TDTl0t.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Doesn’t have noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for just listening to music not good for loud areas or working is a loud environment.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thanks so much for your thoughtful feedback, we’re really glad to hear you’re enjoying the earbuds while listening to music. The Open Earbuds are designed to keep you connected to your surroundings, so they don’t include noise cancellation or block out external sounds. This allows you to enjoy your music while staying aware of what’s happening around you.
That said, they do feature automatic volume control, which you can enable through the Bose app. This smart feature adjusts your music volume based on changes in your environment, helping you maintain a consistent listening experience whether things get quiet or loud. Hope this helps! Kurt - Bose Customer Support
Rated 5 out of 5 stars
Best investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Bose always delivers the best quality.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
Good earbuds good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really nice and the color is really nice.
I would recommend this to a friendRated 5 out of 5 stars
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a gift for my husband and he loves them!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendRated 2 out of 5 stars
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good at first until the right one stopped working.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. We’re glad to hear the earbuds worked well for you initially. Regarding the right earbud that stopped working, we’d like to understand more about what happened and what went wrong. Please feel free to reach out, we look forward to assisting you further. You can reach us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
Rated 2 out of 5 stars
Not what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they had been $100 they would have been okay but for $300 I did not like the experience the sound quality was not there they weren't that comfortable and on top of it if you had enough outdoor noise they were almost useless I'll stick to one ear bud in an ear instead
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi James, I'm sorry to hear about this! The Ultra Open Earbuds are designed to let in the outside world; meanwhile, their OpenAudio technology will guide rich, yet private sound into your ears. If you're finding them uncomfortable to wear, the guide below might help: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. Don't hesitate to contact our support team for further assistance. Regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as a gift and she loved it.
I would recommend this to a friendRated 5 out of 5 stars
BOSE ALWAYS DOING THEIR JOB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 OUT OF 10, REALLY RECOMMEND BOSE ALWAYS DOING THEIR JOB
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Music friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music but not for phone calls………………………..
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We're glad to hear you're enjoying the music quality. If you encounter any issues with phone calls, please don't hesitate to reach out to our support team for assistance.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Comfort
Rated 2 out of 5 stars
Speaker quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People say they can’t hear me I have to constantly speak loud. They are comfortable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Erica, I am glad to hear that you are finding the Ultra open earbuds comfortable. If you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Fit
Rated 1 out of 5 stars
Bad sound quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for these beings Bose. I did not like the sound quality. I feel they could have made this much better. I do like the way it fits and does not move from my ear, But I had to return these because I do not compare to an Airpod.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Bose Newest version of Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new earbuds there great!! Get you some!!
I would recommend this to a friend































