Customer Ratings & Reviews
- Model:
- 881046-0010
- SKU:
- 6568949
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality wasnt impressive. People could hear what i was listening to.. The mic was actually awful! Could not hear me on calls what so ever. For the cost of these I was not going to let these key factors not be mind blowing. Cute concept but needs improvements. Returned.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your feedback with us. We’re sorry to hear the Bose Ultra Open Earbuds didn’t meet your expectations. These earbuds are designed for open‑ear innovation, immersive sound, and all‑day comfort, with a cuff‑like fit that keeps you aware of your surroundings while delivering personal audio through our OpenAudio technology.
Regarding the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this guide: https://bose.life/3Jlrhg5
We respect your decision to return them, but if you’d like to give the Bose Ultra Open Earbuds another try, feel free to reach back out, we’ll be happy to assist further.
Sophie - Bose Customer Support
Not their best earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not really pleased with the sound quality you typically enjoy when you use any Bose products. For the price, it doesn't offer the same benefits as the AirPod Pros.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. With OpenAudio technology, they deliver rich, private sound while maintaining awareness of your surroundings. We’re sorry to hear the sound quality hasn’t met your expectations. Be sure to check out our helpful support article at https://bose.life/4qhHtyn which will help improve your experience. Hope it works!
Klariss - Bose Customer Support
Did not like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the open feeling for it, I was wishing for more of an open feeling and also noise cancellation. but it just felt like I was listening to music with like normal headphones but still hear everything around me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your thoughts with us! The Bose Ultra Open-Ear Earbuds are designed to provide an open-ear listening experience without noise cancellation, so you can stay aware of your surroundings while enjoying your music. If you’re looking for earbuds with noise-cancelling features, we recommend checking out the Bose QuietComfort Ultra Earbuds (2nd Gen), which offer world-class noise cancellation and immersive audio for a more listening experience. Here’s the link where you can learn more: https://bose.life/3KL4r27
If you’d like help choosing the right product for your needs, feel free to reach out using this link: https://bose.life/49SSe5s we’d love to assist you further!
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not use them. I charged them before the first use and they were fine. Now they will not charge and I can not use them at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi user817301, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re very sorry to hear that your earbuds are no longer charging after the first use.
Charging issues can sometimes happen due to connection points or debris on the charging surfaces, but if the earbuds will not charge at all, we’d like to help you get this resolved as quickly as possible.
Please try the steps in this quick guide to help restore charging:
https://bose.life/3MPLYCD
Daisy - Bose Customer Support
Lame product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not good, noise canceling or otherwise weird feel and worse sound experience via bone conduction
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joshua! We appreciate you sharing your feedback with us, it truly helps us continue improving our products. We’re sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations. That’s not the experience we want you to have.
Ultra Open Earbuds feature an innovative open‑ear design that combines all‑day comfort with rich, private sound delivered through our OpenAudio technology. Because they are designed to keep your ears open to the world, they do not include noise‑cancelling features and will naturally feel different from traditional in‑ear or over‑ear headphones. This open design is what allows you to enjoy your music while staying aware of your surroundings.
Comfort can vary from person to person, and sometimes a small adjustment can make a noticeable difference. You can try sliding the earbuds slightly up or down the outer part of your ear to find a position that feels more natural and improves sound balance. This can also help avoid pressure points or interference with jewelry.
For step‑by‑step guidance on wearing and adjusting your earbuds, you can follow our full guide here: https://bose.life/47yqhOs
If you’ve already tried adjusting your earbuds and you’re still experiencing discomfort or sound issues, our support team is ready to help you further, including troubleshooting the audio concerns you mentioned: https://bose.life/contactus
We hope these tips help improve your experience so you can get back to enjoying your earbuds more comfortably.
Sophie - Bose Customer Support
Microphones is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call on the other end complains of too much backround noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are having this issue during calls with your Ultra Open Earbuds.
I invite you to check this article and try the available troubleshooting steps to see if that can be resolved: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bueZAAQ&language=en_US
If you need further assistance, please contact our support team directly: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good with phone call can hear back noise very bad
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds are not performing well on phone calls! Our support team would like to assist you via troubleshooting, so do get in touch: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Not so comfortable or typical Bose sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont fit in the ear so that you can hear the best sound. I think they need to aim into the canal more.
No, I would not recommend this to a friendWouldn't suggest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wearing needs significant improvement, it wraps around the ear, but the sound is poor, I've adjusted it many different ways, its not good
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We’re sorry to hear that the fit and sound quality of your Bose Ultra Open Earbuds haven’t met your expectations. We understand how important both comfort and audio performance are, especially with an open‑ear design.
The Bose Ultra Open Earbuds are designed to wrap gently around the ear for a secure, lightweight fit while delivering immersive sound through Bose OpenAudio technology. This design allows you to stay aware of your surroundings while enjoying clear audio, all without placing pressure inside the ear canal.
Because fit plays a major role in sound quality with open‑ear earbuds. To help address the low sound quality and fit concerns, please refer to the link below and try the recommended steps.
https://bose.life/3NPeSmD
https://bose.life/4kgR8nn
Cedrick - Bose Customer Support
Bose Should Be Embarrassed By These....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Bose?... I bought these on sale for $230 and wanted to return them after 5 minutes of use. Music quality is okay and call quality is awful. DO NOT buy these unless you'll be in a perfectly quite environment the entire time of use. There are several options that are MUCH BETTER than Bose for half the cost. Go look at Shokz and JBL, you'll thank me. Will be returning for a refund.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you decided to return your Ultra Open Earbuds, though you were happy with their music reproduction performance. If you're having trouble hearing or being heard on calls, firstly make sure that your earbuds are using the latest firmware; Bose released firmware version 4.0.22 to improve the customer's experience on calls. If that doesn't help, I'd also make sure you're wearing your earbuds optimally, see here: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. I hope these tips are useful, and please don't hesitate to contact your local support team for any other troubleshooting assistance. Warm regards, Fiona M. - Bose Customer Support
Idk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t fit my ears well and they suck for phone calls
No, I would not recommend this to a friendHorrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great for music, but if you're looking to use these as earbuds to hear people while talking, DONT... Its a waste of money and time.
No, I would not recommend this to a friendTeresa o
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the Bose open clip. I took them Back
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. The Bose Ultra Open Earbuds offer a unique blend of open-ear design, rich audio, and all-day comfort. With a cuff-like fit, they keep your ears open to your surroundings while OpenAudio technology delivers immersive, private sound.
Feel free to browse our Bose website to explore other products that may better suit your needs.
Here's the website: https://www.bose.com/home
Jelyn - Bose Customer Support
Bad product for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return these ear buds the very next day, could i couldn't hear people clearly and people kept asking me to repeat myself and for a 200 dollar pair of ear buds i couldn't use them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback. The Bose Ultra Open Earbuds are designed with an open‑ear fit so you can stay aware of your surroundings, and each earbud includes two microphones for clear calls. Proper wearing of the earbuds is very important, please ensure that the microphone openings on the inner edges of the earbuds are not blocked. Blocked microphones can result in poor sound quality for the person on the other end of the call.
We’re sorry to hear that you’ve already returned it, but if you still need assistance, here’s a helpful guide: https://bose.life/49cHka5
Jelyn - Bose Customer Support
Bose ear piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of static and people can barely hear me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Janice, if you are finding difficulty with the Ultra Open earbuds during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. For issues with unwanted noises, please view this article for troubleshooting steps: https://bose.life/43fF6SK.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Battery life, Comfort, Sound quality
So different but super cool.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose Ultra Open Earbuds are my first experience with an open ended earbud. I’m not gonna lie, I was very confused at how to put these in it first, but thankfully the Bose Music app had a neat little video to show you how to use them. Pairing and setting them up was pretty easy and I had no connectivity issues each time I use them. Something I really like about the Bose Ultra Open Earbuds is the fact that you can still hear everything around you while enjoying your music. It’s almost like walking around with your own soundtrack to your life going on. The Bose music app can help you set up some customized features to make them sound good to your ears. The sound is surprisingly rich and full when you’re in a more controlled setting. If you are out and about in loud areas, you won’t hear the music as well obviously because they are open ended earbuds. The Bose Ultra Open Earbuds we’re surprisingly comfortable once I got a proper fit and honestly forgot they were there. I tested them out at work using my hair to cover them and I could still hear everything around me perfectly and safely. I can’t speak to how long they will last but I’ve used them for 3 to 4 hours straight and still had 70% battery left. This being my first pair of open ended earbuds. I was quite surprised at how great they sounded, and I’m really glad to have them in my repertoire of headphones and earbuds. I have honestly really been enjoying using the Bose Ultra Open earbuds.
I would recommend this to a friend - Pros mentioned:Sound quality
Poor voice quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good when listening to music but not for calls. Beware!
No, I would not recommend this to a friend Too expensive, quality is lacking.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these earbuds for 2 months and if you are listening to music they work fine, they do not work well for talking on the phone. I wish I could return but it is too late.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Cheryl,
It is great to see you like the earbuds for music. Please try the guide here https://bose.life/431eULD to help with mic audio, and contact us https://bose.life/contact for support.
Nic - Bose Customer Support
- Pros mentioned:Comfort, Fit, Sound quality
Lightweight & Comfortable. I can hear it all.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To preface this review, if you buy these Bose Ultra Open Earbuds expecting the best sound available, then you are probably going to be a little disappointed. However, these aren't made to have the best sound available. They are made to provide great sound when listening to music, calls, or watching shows/movies and still be able to hear what's going on around you. They exceed at this goal tremendously while still providing very, very good sound. Setup with the Bose app is simple. I had them connected to my phone and was listening to music in a few minutes. Listening to clear and quality sounding music with earbuds on while still being able to carry on a conversation is something I didn't know I needed. It's a pretty spectacular achievement, especially having never tried open concept earbuds and generally having been skeptical of them in the past. I've tried running with them on, laying with them on, and just sitting and listening. In all scenarios I've been extremely impressed with how I can hear everything, the music and sounds around me. These earbuds are so comfortable; by far they are the most comfortable earbuds I own. They are very lightweight and they stay in place no matter what I'm doing. My favorite aspect so far is wearing them in bed. In-ear earbuds get uncomfortable quick with my head on a pillow, but these don't bother me at all. And with the open concept, I am still able to hear if my children are up at night. I cannot express how much these have impressed me in that respect. With the open concept, expect to lose some of the sound quality you are used to with high priced in-ear noise cancelling earbuds. I've noticed that the bass especially doesn't hit as hard. That said, the sound quality is still fantastic. It's clear as can be even while hearing outside noise. I highly recommend these for anyone looking for lightweight, comfortable, high quality, open-ear earbuds.
I would recommend this to a friend Over priced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt not worth the money. The sound quality and loudness were aweful. Conversations over the phone using these ear buds were terrible anyone I talked to could barely hear me and I couldn’t hear them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.
For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5.
We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus. We’ll be glad to assist further and explore alternative solutions.
Sophie - Bose Customer Support