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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2236 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,236 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, Interesting feel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always has great sound quality. I bought these earbuds for running and walking because my others keep falling out. The feel is different and takes some time to get used to. They work well unless there is a lot of background noise. When running or walking the fact that you can hear your surroundings is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must for biking and running

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional open sound stage and a MUST HAVE for the biker or runner in your life. You still hear your surroundings which is so critical in biking and running, I really can't emphasize it enough. I will always have a pair. The music quality really doesn't suffer. It's a different sound than an earbud, less bass given the nature of how it sits on your ear, and they're very stable. The mic quality is mid tier at best though, I dont know if beamforming is more difficult, but if you're looking for an in office pair that allow you to hear your surroundings...I wasnt impressed and told frequently that I sounded muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised and shocked at how comfortable they are to wear and the sound quality is remarkable. After a few seconds I forget I’m wearing these earbuds. Others have commented on the lack of base and volume. In my experience if positioned correctly neither is true. I’ve used them to listen to Audiobooks, music and even movies and find them great. They are a little pricey but in my opinion well worth it, I would recommend Bose Ultra Open Earbuds in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. They stay on during exercise. Sounds great. I got these as a gift for my wife for her bday and she really loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new earbuds. I gave it a 4 stars only because of you are in a noisy place you really have to put the volume up to the max in prefer to hear. Besides that, they are a great pair of buds. They do not hurt my inner ear because they’re not in my inner ear like all other buds. I love the fit and feel of them and they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality as expected. So light you almost forget that an earbud is there. Not the best fit for the anatomy of my ear personally. Would be 5 stars but I really do not understand why the pricing/design does not have wireless charging abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Good, but not at that price.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good wireless earbuds with a few glaring issues that hold them back from being great. The Good: Despite my initial fears, I love how these fit. I've never had issues with comfort. So much so that I no longer want to use the standard, in-ear earbuds. Having your ears free is so much nicer! They sound good! But with an asterisk... I'm not an audiophile, so I don't have the ear for different kinds of sound. But they are clear, no distortion, and I have no issue with how they sound. Physical control buttons! Touch panels are awful, so having physical buttons to use is great! They're the kind that you have to press and hold in different ways, but I'll take what I can get. I mostly use them for one-press play/pause. Easy to set up, and the app lets you set up the different audio modes easily. The Bad: Another app you're forced to use... Seriously, it gets tiring to have to download a new app for everything. The asterisk about sound? The default Stereo mode is not very good. Muted, dull, and not all that clear. Once you swap it to Immersive Audio, however, they pick up. Immersive Audio is a neat gimmick, but it's just that. A gimmick. I'm sure some people would like it, but I leave it on the motion one just for the better sound. The Ugly: That price is FAR too high for what these are! They're good, but nothing close to $300 good! Maybe $100, I'd argue you had something there. As much as I like the fit and think they sound good? No thank you. This is my second pair since my first decided to begin failing on me after a year of ownership. The case, for whatever reason, refused to charge if it was not being actively messed with. I'd only really use the left one, which is the one that would be dead the next day. Fully charged case and everything, but my bud would be dead unless I opened the lid, removed the bud, placed it back, and then it would charge. So... Good earbuds for way too much money, considering that these, like all wireless earbuds, are just rentals. You're going to scrap these in the future. Three batteries in these so ONE of them is going to give up one day. If you can get them at a massive discount, I'd recommend it. Do NOT pay full price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your detailed review! It’s great to hear that the fit and sound quality worked well for you, and that you found the physical buttons to be a huge plus. We understand the frustration with needing another app, however with the Bose app you can have control over multiple products using a single App. Your insight on long-term durability is also an important consideration. If you ever run into issues, we recommend reaching out to our support teams directly. You can get in contact via Social Media, or using this link: https://bose.life/globalsupport.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    4 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH I want to give them a 4 star. Oh. These are hands down 5 star for exactly you should expect them to do. Beautiful product, high quality, feels and sounds good. The spund is never perfectly even and as Pretty Reckless once said it "makes me wanna die" Your world will be forever tilted in the most luxurious way. 5 star for what they are. 4 star for experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfort King

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is surprisingly great for being open earbuds. Biggest con would be the microphone it is not good at all. Apart from that, they are the most comfortable headphones money can buy. Can wear them 24 hours straight without severe ear fatigue.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great work great very good sound they don't fall out Ben jogging walking bicycling they work great no complaints Don't hurt my ears they fit in comfortably overwhelming satisfied they also have a very good sound good quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    My new favorite piece of tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior fit and excellent sound combine to make these worth every dollar. The customization options are straightforward and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these. I’m one who doesn’t like to have earphones go in my ears. But the comfort and lightness of them was fantastic. And they stay on throughout my workouts no worrying about them falling off. The sound was amazing. I only wished they had a tracking in case they get lost.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found earphones that fit my small ears. Great sound. I get compliments on them all the time for the rose color. I travel frequently and use them on the plane. Only negative is that i need to charge them after about 6 hrs. Other than that grreat priduct. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    They stay put!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the most comfortable and best sounding earbuds I’ve ever owned. They don’t move, fall out or irritate my ears. They stay in place and sound Great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Lite weight

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my best pair of ear buds I've own. They stay charge longer then most. The sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    An amazing problem solver for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have used literally dozens of different earbuds from a wide variety of manufacturers as well as many aftermarket ear tips in the search for great sound with a proper fit and seal…my right ear canal is larger than my left so I always end up with a bad seal in my right ear. I’ve tried foam ear tips and while they work well the pressure they create in order to get a proper seal makes them uncomfortable for me after awhile. I have also tried several different open ear buds to solve my ear fit problem but the sound was always lacking in the bass department. The other day while browsing YouTube, the algorithm put a video for the Huawei ear clip in my feed and while not available in the U.S., I noticed that it was frequently compared to the Bose Ultra Open-Ears so down the rabbit hole I went and that brings us to this review. Let me begin by saying if you are wanting ANC these are not for you BUT if you want full rich sound with a comfortable fit while being able to talk with someone when needed without needing to take out your earbuds then the Bose Ultra Open-Ears should work perfectly…they are the solution that I have been looking for. Highs, mids and bass are all present providing a full rich sound ( not booming bass but more than enough for great sound) with a 3 band equalizer built into the app, allowing you to customize your preferred sound signature. The immersion mode widens the sound stage to provide depth to your music and the app even has head tracking as well as auto volume settings. As for comfort, after getting used to having the Open-Ears on ( think of wearing an ear cuff) you will forget they are even there as they provide the perfect amount of pressure to keep them in place without fear of losing them or being uncomfortable at all. I think I have finally found my perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Good Kind off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort: A+ Music: A # Great for an open earbud Battery: A Look: A Call D: # Had a Pixel same issue. Got iPhone same issue. People can’t hear what I say clearly. Microphones are hidden. I tried voice recording it’s feels like 1950s radio. That’s the Main and only down side.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for reaching out! We're thrilled to hear that the Ultra Open Earbuds have exceeded your expectations in terms of comfort, sound quality, battery life, and design, that’s fantastic feedback! We’re sorry to hear about the issue you’re experiencing with your phone. Your input is incredibly valuable, and we truly appreciate you taking the time to share it with us.

      To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    work nicely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality when I'm listening to music but I can't hear very well when I'm on the phone. Its very comfortable and fits good around my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Ultra Open-Ear Earbuds – Honest Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-Ear Earbuds are excellent when it comes to music listening. The open-ear design delivers clear, immersive sound while still allowing awareness of your surroundings. For enjoying music during walks or at work, they perform exceptionally well. However, call quality is not the strongest. People on the other side of the call often struggle to hear my voice clearly—possibly a mic issue, though I’m not entirely sure. If calls are a priority, these may not be the best option. One more thing I noticed: the sound quality becomes even better when I bend my ears slightly forward, which obviously isn’t practical to hold all the time :-) . This might be due to my ear shape not perfectly matching the intended design :-) , so the fit could vary from person to person. Overall, despite a few quirks, these are among the best open-ear earbuds in this price range, especially if your main use is music and comfort rather than calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable Fit and Amazing Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-Ear True Wireless earbuds are a game changer. The open-ear design feels incredibly comfortable—I can wear them for hours without any pressure or fatigue. They stay secure even during workouts, but still let me stay aware of my surroundings. The sound quality is exactly what you’d expect from Bose: clear, balanced, and powerful. Music feels immersive, with great bass that doesn’t overpower the mids and highs. Calls are also crystal clear, and the noise management is impressive for an open-ear style. Battery life is solid, lasting easily through my day, and the charging case is compact and easy to carry. Pairing with my devices was seamless, and the controls are intuitive.

    I would recommend this to a friend