Customer Ratings & Reviews

I have larger earlobes, so they sit back further from my ear canal. I think for more normal sized ears this product would be even better. I could squish my earlobes for better audio quality and noise isolation, but the fit would no longer be secure. I personally find the spatial features to be gimmicky and turn them off for better battery life. Have had little bluetooth issues like some other wireless buds out there.

Good sound and high quality but not for me. I use them most in the gym and its nice to not have them right kn the ear. I find that the open ear though makes it hard to hear when there is so much noise around me.

I really like it, it is a good product, compared to others these are the best earbuds that I have. Its light weight and not hurting my ear.

Been using the earbuds for running and gym, I do not regret purchasing this item, 10/10. Comfortable and sound quality is nice!

Positive notes first: ---- - The actual buds that go into your ears are comfortable, and the sound is great and seems to be very private while also allowing you to be aware of surroundings. I use it for hiking and trail running primarily. They stay put and are a great design themselves. The cons: ---- I was also a customer of BOSE for the Sports Open "over ear" series. Collectively: I have had to do 4 straight replacements of one variety of another with their products. For the sports open ear: I had to replace once two charging stands and a third replacement for a earpiece that went bad. For this new ultra setup: I now have my first charging case to replace. EACH of these replacements has occurred within 6 months to a year across the board. It was so frequent, in fact: that I remained within warranty with BOSE for all of my replacements of my BOSE sport. The bose ultra case managed to last me up until just past my 1 year anniversary with the product and so thus im stuck paying $100 for a replacement case on amazon. THeir charging stands and cases, simply put: are VERY cheap. You'll run into issues with the pins connecting or getting jammed into the small spaces. You'll feel the cheapness and how delicate they are. The only reason the bose ultra lasted the full year is I used them signifcantly less than my bose sport. Im confident they would've broken within first 6months to year as well had I used them as often as the sport open ear. BOSE is "getting away with this" with me as a customer simply by having a design that is superior to the competitors so far with open ear. However I cannot wait until competitors start to match them on good solutions for open ear wireless buds (not in-ear) because I am more than ready to ditch this brand. Their stuff simply does not last and you WILL be sending it back for a replacement if in warranty OR be replacing a case or bud soon enough. --- Note that for SOUND QUALITY, BATTERY LIFE, and CONNECTIVITY I'd give better star rating than "overall". Battery life I am giving a 2 star because in reality the battery charging is always an issue. However when you DO charge them the charge length is fine to get through a nice hike, etc. I've been happy with that piece when they actually work.

These are the best earbuds I've ever had. They're comfortable, clear, and they don't come off. Buy them, you won't be disappointed.

Sounds great . Battery life great . Bluetooth connection is bad. Looks great

Good sound quality and impressive noise cancelling feature even though buds aren't fully in the ear. Pro - no in ear fatigue. The battery life is okay, could be better, but the buds do charge fast in the case.

The fit of the headphones is great, the sound quality is also great.

These are both great, and not great at the same time. The greats- they STAY IN PLACE. These will not fall out or off while running, which is specifically why I bought them. They also sound wonderful! The not as great- They sometimes switch listening mode on their own, so the music will sound surround and full, then switch to a more transparent, dull sound all of the sudden. Sometimes the only fix is simply opening the Bose app then it correct itself, so unsure whats going on. Or I'll get a weird connection interference sound mid songs if other bluetooth devices are around it. Since this pair can be updated, hopefully these are software fixes. Once fixed this is a definitely 5 star pair of headphones.

Good quality. Comfortable. Clear sounds. Battery lasts all day.

Exactly what i was looking for, sound is in par with what is to be expected from Bose. Battery exceeded my expectations. And you can use one or the other. They are is no master ear bud where both have to b out of the case for the other to work

Bought for the sole reason of wearing while doing yard work and other outdoor activities. Sound is great, decent battery life and they stay in place. Have bought additional pairs for family members because they work so well.

Exactly what I wanted - comfortable, they don't fall off, great sound and I can maintain awareness of my environment.

I am a person that can’t have ear pods cuz they my my ears hurt really bad, so I was skeptical about buying these Bose one but, they are amazing, not only are they comfortable, the sound quality is so good. 10/10 recommend

The sound is very good in suite of not being stuck in the ear

Amazing audio quality considering they are not truly in my ears and the comfort is surprising as I forget they are even on. Great for any outdoor activity where you still want to hear your surroundings. Highly recommend!!!!

Geat sound quality, comfortable and secure. Battery life could be better.

Very stylish and work well overall. The sound is good and they look great. However, during phone calls, people sometimes have trouble hearing me. Also, they don’t work with Siri, which is a bit disappointing.

It's a perfect alternative to earphones if you are not comfortable to continuously have earphones plugged into your ear. Can use it for extended duration without any discomfort. Sound quality is also good.