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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1837 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,837 reviews
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    So great for small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for anyone that has troubles with in ear headphones. I can wear them all day without any pain which I have never experienced before. The sound is great. I haven't made a call with them yet so I am not sure about the microphone. Sleek and undetected.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great Sound, Unique Design, but Charging Port Need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Bose Ultra Open-ear True Wireless Earbuds for a while now, and I absolutely love their innovative design and sound quality. The open-ear concept is fantastic—it lets me enjoy music while staying aware of my surroundings, which is perfect for outdoor activities or commuting. The sound is clear, balanced, and immersive, making every listening experience enjoyable. However, I’ve encountered an issue with the charging case. One of the charging pins got stuck, and now I can’t charge the earbuds properly. This has been frustrating, especially considering the premium price of the product. While the earbuds themselves are excellent, I hope Bose addresses this design flaw in future models. Overall, I’d recommend these earbuds for their unique features and sound quality, but be aware of potential issues with the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and are comfortable to wear all day. Also I can just pause to talk to someone and not have to take them out which is a huge plus! Also for an added bonus, after a software update they are able to do Multipoint connection!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, poor call audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very lightweight and comfortable. Sound is amazing, as all bose sound should be. However, when you make a call, the person you call can barely hear you. I've adjusted every type of setting to try to make it clearer on the other end. Nothing works. Also, they pick up all of the outside noise from the person calling with these as well. I purchased two sets, one for me and for my husband. When wearing them and calling each other, we could barely hear each other, but I could hear everything around him. Sadly will be returning and trying something different. They are great, if all you use them for is listening to music. Not worth $300 to only listen to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ruth,

      Thank you for sharing your detailed feedback on our Bose earbuds. We're pleased to hear that you found them lightweight, comfortable, and enjoyed the amazing sound quality, which is what we aim for with all our products. However, we apologize for the issues you experienced during phone calls, including difficulty being heard and picking up outside noise. We understand the importance of clear communication during calls and will take your feedback into consideration for future product improvements. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for music and work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the head phones for comfort and the sound quality is AMAZING! The ONLY down fall I think is the quality of a phone calls it could definitely be better!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Gentle on your ear/amazing sound & bass!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Barely feel them on, in fact, I forget half the time that I'm even wearing them. Sound/bass is amazing for the fact that its not "inside" your ear and that I don't have to take them out to hear what's going on around me or the person I'm talking to. very gentle on my ear and stays on while running or exercising. very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best open earbuds i have owned by far!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since i purchased these bose ultra open air earbuds they have been everything i was looking for in a pair of daily driver earbuds and more, i want looking for anything noise canceling because I have kids and also my job for working in a steel mill i need to be very aware of my surroundings, but at the same time i need to stay connected to my phone because my company uses Microsoft teams to chat and message with so these make everything convenient for me because i Wear a hardhat and safety glasses and these do not get in the way of either piece of equipment i Wear and are very very comfortable for all day and night use, the volume on these are loud enough and the call quality is good enough, we'll done Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these about 2 weeks back, and I went back to the store to return them 3 times because they were hurting my ears. Every time I went back, I would try different brands and just end up keeping them. Some won’t stay on your ears, others won’t sound as good. So I ended up keeping them and I am so glad that I did! I think they were just new, so they had to loosen up a little, because after using them for a while I can’t even feel them on my ears anymore. I am extremely happy and so glad that I kept them! Wonderful sound, great quality, and will never come off my ears when I run!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unique execution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The types of ways you can listen to audio is vast & many. Headphones, earbuds, & open ear buds all have a common goal: deliver audio. Everything else is a bonus that works or a flawed feature that needs a bit more time in the oven. Overall I am impressed with the execution of these open earbuds. I feel, after reading a few reviews, it’s being compared unfairly to tws earbuds that sit in your ear canal. Owning Bose Tenors, Sony LinkBuds, Shokz OpenRun Pro, & Shokz OpenFit; these Ultra Open Earbuds perform exceptionally. The way each company comes up with designs for their models never ceases to amaze me. It’s unique. These are secure once worn properly; shaking my head or jogging can did nothing to jar it loose. Sounds are just like my Ultra Earbuds & Ultra Headphones. Definitely Bose signature sound. The immersion mode somehow works in this open style. The app works seamlessly to tweak the EQ to your liking. Price is a talking point in what your expectations are for these style of earbuds; there are other options. If they go on sale, like the other Ultra options, give this a chance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No more chances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphone are good looking and comfortable. For music is good. However, when you talk on the phone, the sound quality is poor. You sound like your far away or under water. After giving it 2 chances, I decided to not get another pair. I thought the first ones were defective, but the second pair were the same. Also, I often had difficulties connecting the to my phone or they would disconnect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you found the perfect fit and love the sleek, stylish design of the Bose Ultra Open Earbuds.

      Sorry to hear that the phone call quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know. To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose ear pods review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great even with a daith ear piercing. Great quality and sound. Does not fall off like other traditional ear pods. I use it to work out with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great open ears earbuds

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel comfortable and have excellent sound quality. They wrap securely around your ear without being too tight. You might need to adjust them every now and then to get the perfect angle into your ear canal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best in this open ear category

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For open ear style these are the best, good sound quality, has some bass and super comfortable. Wish it had a wireless charging case at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend - excellent quality &Ease to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality-Audio is surprisingly clear and balanced for open-ear buds. Vocals and mid-range instruments shine, and while bass isn’t as deep or punchy as sealed earbuds, the overall sound remains enjoyable for casual listening. Just remember this trade-off is part of the open-ear philosophy — more awareness, less isolation. One of the best things about the Ultra Open design is how well you can hear your environment — a major safety plus for outdoor activities like jogging, cycling, or city walks. It’s a vibe that blends your music with the world around you. Battery life is solid — enough for most daily routines — and Bluetooth 5.3 keeps your connection stable, though some review notes say advanced features like multipoint pairing may roll out later.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good. Wireless charging would've made it perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It serves the purpose of enjoying music while still being aware of the surroundings. It's like the old Bose Soundwear around the neck, but lighter, more comfortable, and fits in the pocket. And it looks cool! :) One star off (debating two) because I'm disappointed it doesn't support wireless charging like my QuietComfort Earbuds. For the price, you would expect that feature, which is available to most other products nowadays. :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose type of girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose Bose over anything and clearly I’m not going to lie and say that I’m not super obsessed with how much I love that I can jump around and run and my ear buds won’t fall off or not fit comfortably in my ear! It does what I need and that’s to stay put and let me work hands free!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Overalbgreat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are useful full full day use they are like having ambient music around you. If you are looking for something that will allow you to listen to things while partaking in your dayly takss i recommend. But this is not a purchase for audiophiles.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose knows quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little concerned that these earbuds would not produce the sound quality sound Bose is famous for. My concern was proven wrong. Excellent comfort combined with excellent sound quality. The best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and excellent sound!!! They are excellent for running, I have never liked traditional headphones. I like the open-ear ones!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great open ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great I hate wearing in the ear headphones and I can't wear over the ear headphones at my job. I won't lie my ears did hurt for maybe the first few days wearing them until I got used to them but after that they are fine. I have no issues with them staying on. I like how I can turn the volume up and still hear around me. Now if I have the volume to high I won't be able to hear around me. The battery life for using the immersive modes drains pretty quickly. I usually have it off while I'm at work and the battery life lasts maybe about 6 hours. If your case is charged then you can throw them on the charger for like 10-15 mins and get another 5-6 hours at of them so they do charge fast. I also like how they have a physical button to actually press for volume. The sound quality isn't bad. It's better in the still or motion but even off it's not bad. I have had a few issues with connecting to my phone. Every so often I would get static in the headphones but I would just turn them off or put them back on the charger and they would be fine. Like any wireless headphones they have disconnected on me once or twice without saying anything. I can only connect them to one device at a time but I have no problems with switching between them. There is a Bose app you can use to change your preferences and it's pretty simple and easy to use.

    I would recommend this to a friend
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