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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2240 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,236 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Earbud Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my purchase due to the price. You can never go wrong with Bose. The sound quality is good so far and the ear buds fit perfectly in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    So cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they are wonderful. Greatest It is so comfortable. Won’t block all noise but super sound and fit

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite very comfortable. It is used all day with an extraordinary sound and a very good battery. I have no doubt about buying this product again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hard to put into words

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How great these earbuds are! I purchased these for my wife, who is allergic to the silicone featured inside of normal earbuds. These buds don’t have silicone that sits in your ear, and instead, the speaker fires downward into your ear canal. The result is very interesting, because you can hear the music just as clearly as regular earbuds, but your ear are still open. I became so jealous of hers, that I actually purchased another pair for myself, and I love them! I still find myself using regular earbuds too, like when on a plane, because you can hear the music coming off these if you turn them up really high. However, for doing things around the house, or going walking, bike riding, etc, they are wonderful, because I can keep my ears open to listen for my kid, or cars. In some ways, these are the best sounding earbuds I’ve ever had. The bass is remarkable, and is just as good as my regular Bose earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 3 out of 5 stars

    Good for casual use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for someone who isn’t super serious about sound quality. Sounds stuffy in phone calls and there is a crackling sound that occurs occasionally. I like these headphones because I can wear them in bed with no issues and can hear my surroundings. They also don’t fall out no matter what.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your thoughts on the Bose Ultra Open Earbuds. These earbuds are designed for listeners who value comfort, stability, and awareness of their surroundings, making them well suited for use in situations like resting or wearing them in bed. The secure open‑ear clip design helps keep them in place, even with movement, while allowing ambient sound to remain audible.

      We truly appreciate your feedback. During phone calls, sound quality can vary depending on environment and positioning, and occasional audio artifacts may be influenced by signal conditions or nearby interference. Adjusting the fit and checking for software updates may help improve the overall experience.

      Regarding the stuffy sound during phone calls, please refer to the link below for troubleshooting steps that may help resolve the concern.

      https://bose.life/4lKJWAJ

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Best earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones a lot; they stay in place on my ears. The only con about them is that they can start to feel sore in your ears, but I have no issues at all. I have used them on video calls on Zoom for work, and they work great, and I can be heard clearly on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get them, idk why your reading reviews just get em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY THESE NOW! I absolutely love these! They don’t hurt my ears at all and they are perfect if you talk on the phone a lot, listen to audiobooks and music while still hearing your kids or what’s going on around you with also getting great sound from these ear phones. Highly, highly recommended these to anyone with ear fatigue!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Most Comfort, Least Call Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 11th pair of earbuds now, but i bought these as my 9th. I really loved the concept. I am active, always on call and often in loud environments (truck driver), where i need to keep an ear out for my surroundings. I will say, these are the most comfortable buds on the market. This is by far the best design for fit, ease of putting them on one handed and long term wear. They also sound phenomenal when playing music or books. At full volume, people around me could hear that i was listening to something, but they couldn't tell what. So there is an aspect of privacy there. However. The phone call quality is abysmal. These earbuds want to transmit every single noise, no matter how far away, and blare them at your recipient. When they do decide to transmit your own voice, they prioritize every other noise over it, so to your caller, you sound like you're stuck in a very noisy well. It is awful. And there is no fix. I keep them for 29 days trying to get them to work for my callers, because i loved them so much for my music. There is no positioning, setting, app or other fix to make calls bearable. If you're only using these for media, this is the best product you can buy. If you intend to place a phone call, similar $17 amazon open ear buds sound about the same to your recipient, and at times, better than these. On the 29th day, i was thinking that i was going to keep them for times when i just was listening to things and not making phone calls, while searching for another pair that would excel exclusively for calling. But then the case broke at the hinge. The lid no longer stayed on. What a bummer. I returned them to the store and bought 2 other branded headsets that both work significantly better for calls and are only slightly worse for media. You got so close Bose. But i really expected more out of a namebrand headset approaching $300.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you are enjoying the sound quality and fit of your earbuds, regarding the phone quality issues you mentioned, we do provide troubleshooting support relating to the microphones in the earbud, you can view the support articles here:  http://bit.ly/3IffC1g

      Should you need assistance with your Bose Ultra Open earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable but bad latency, no bass.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I wanted to listen to music while I am at work, and these do the job. There is no bass at all, you can hear the bass only if the volume is really low, but if you want to listen to podcast these are perfect. Great sound quality but no punchy bass. I did not like that everytime a call starts there is a sound to tell you that, and you cannot hear the first 1.5 seconds of the call. These earbuds are only for cellphones, if you want to use them with PC or Nintendo Switch 2, they do not work well. There is too much latency

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great for what I needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these when I worked in a cafe to be able to listen to things and also interact with customers. They worked like a charm. Super comfortable and you stay aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Life and Music/Podcasts Come Together

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used multiple brands of in-earbuds, using these Open-Ear Bose Earbuds was a unique experience. And, frankly, I love the experience. I can wear them all day and not have any fatigue, unlike having a silicon tip lodged in my ear canal. I wear them everywhere, no one takes a second look to see them clipped on my ear. Wearing them all day is like having a soundtrack to life everywhere I go. I have also listened to podcasts more frequently as it is convenient and can be done so in the course of a normal day's activities. The sound quality is good, and better than I expected. It's not an in-ear experience, but quite satisfactory (and I am picky about my sound as an audiophile). This is an amazing first attempt by Bose, and the next reiteration should even improve. NOTE: If you try these and think the sound doesn't work for you, move them around and adjust the angles on your ear, it makes a difference with individual placement. I found the sweet spot for me and it was vastly improved over my first placement.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    HQ in your ears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence Design and Quality! I’m happy using this Great earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing earbuds very comfortable to wear and easy to connect. It also fits on my 5yrs old son's ear and it doesn't even fall like other products. Highly recommended for any age.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design battery life is good and very comfort for using fast connected product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great, but not $300 great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and comfort is better than any other open earbud I have tried and it’s not even close. The main issue is the microphone and price. Quite frankly, the microphone is abysmal and by far its biggest performance weakness. The other major issue is it is way too expensive for a product like this when other open-ears are considerably cheaper. I ultimately returned it in favor of a more economical open-ear option.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Brad,

      It's great that you liked the sound quality and comfort of the earbuds. I understand you've returned the earbuds, but should you decide to try the earbuds again. I'd recommend ensuring that the earbuds are positioned correctly on the ear to get the best mic performance from the earbuds. We have a guide available to help with getting the best position of the earbuds here: https://bit.ly/4gKCK4z

      We'd also love to help should you try the earbuds again, please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphomes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. They are very light I forget they are on my ears, I fall asleep with them. Run and get them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so comfortable that you can wear them all day without even knowing they are on. I listen to music and watch tv with them on. I love that you can hear everything around you while still hearing your program. Way to go Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these earbuds for about a month now and they have a pretty good sound. It states you can use two devices, but I found that it really works better if only one device is connected to the buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Really wanted to love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these. The fit is great, I forget that I'm even wearing them most of the time. The issue is that most people say they can't hear me when on a call. Also, they shut off randomly and disconnect themselves. I wish they worked better for what I needed them for. Unfortunately, I'm stuck with them because I'm 2 days past my return date.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for sharing your thoughts, we truly appreciate your honest feedback. We're glad to hear you love the fit of the Bose Ultra Open Earbuds.

      These earbuds are designed to offer a blend of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding the call quality concerns, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help with the microphone issue, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting guide will help you get the best possible performance from your Bose Ultra Open earbuds.

      Please also reach out to our customer support team using this link: https://bose.life/contactus so we can gather more details about your disconnecting issue. We'll be happy to assist with troubleshooting and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright. Don’t sit firmly on the ears enough, I use for work and from time to time they fall out. Great clear music but I do wish they were slightly louder

    I would recommend this to a friend