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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2240 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,242 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    good sound, no volume control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well, great sound, but... you can not control volume from the earbuds. Given the cost $300 I would not buys this item because it is missing this function

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Larry! We’re delighted to hear that you find the fit and sound quality of the Bose Ultra Open Earbuds excellent, and we truly appreciate your feedback. At the same time, we’re sorry that the lack of onboard volume control doesn’t fully meet your expectations, especially given the premium price point. The good news is that you can set up voice control on your earbuds, which allows you to easily play or pause audio, change the volume, perform basic call functions, adjust noise cancellation, and even take photos. Here’s a helpful guide: https://bose.life/4dDloWK on using voice control that walks you through the setup step by step. We appreciate you choosing Bose and hope these tips help you fully enjoy your earbuds and unlock more of their functionality.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these earbuds for about a month now and they have a pretty good sound. It states you can use two devices, but I found that it really works better if only one device is connected to the buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing. The sound quality is clear and the fit is perfect. I bought them for my wife and I am now considering getting one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable, nice sound quality, no base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can wear them all day without noticing until something brushes against your ear or you lay down due to how they stick out past your ear. If you like deep base with your music I would suggest Beats Studio Buds or the 2nd gen AirPods. If you can live without the deeper base I would suggest these because the comfort. I did have an issue that happened a few times when the sound was cutting in and out and my phone was on me during it. I did end up returning them and got the Beats Studio Buds and have been happier with them because of the great sound quality with the deep base.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    BOSE Open Ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fall off your ear and sound was good. Call quality wasnt great for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Another premiere product from Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Generates crisp, clear sound while allowing you to hear your surroundings. Ideal for the office or while out for jog. They stay on your ear lobe much more securely than I thought they would. No more trying to lodge pods into your ear canal and get them to stay!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my Bose headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose these because I wanted to make sure I didn’t lose one as I worked. The sound quality is great and they stay in place!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! I can still hear music/ taking to person on the ear buds and also hear my surroundings. They are not tight and can adjust well , by sliding them up slightly on the ear , so that you can heart them and not have to take them off completely.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    sound quality and situational awareness

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleasantly surprised at the sound quality while still being able to hear what is going on around me. They are comfortable when worn in the right spot and stay put while doing physical activity

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and features are excellent and better than most other earbuds. The design is what makes these truly amazing. These are the first earbuds that do not hurt my ears after 30 minutes. I also like that I can still hear my surroundings if the volume is adjusted appropriately to what is going on around me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    I wish it would have a why to track them when y

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to sleep and they are very comfortable .longest battery,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and light weight! It’s great that I can hear my music and the environment around me. Doesn’t have the buzzing like tradition ear pods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds quality is great but the design and how it fits onto your ear is quite different and not okay in my opinion. Most of the time it falls from my ear when I put onto my ears this earbuds, the reason I gave it 4 stars for this device but the sounds quality as it is, Bose, excellent!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I bought them just to try them out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these just to try them out with plans to return them. So far I haven't found a reason to. Most days when I wore my other earbuds it's usually one so I can hear my surroundings but these offer me to wear both and they are a lot more comfortable without throwing off my equilibrium.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfy, not 10/10 bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the multi device syncing can be a little annoying at times but the audio quality is very good and they rest on your ear very comfortably I have even forgot they were there at times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Possibly comfortable but way too buggy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a lot of effort to make the Open Ultra comfortable, but once you get it there it does sound really nice and it can stay there for comfortably for hours. However it is the buggies bose product I've ever used. Often only one earbud worked, requiring me to reset it by putting it in/out of the case. Sometimes even this wouldn't work and I'd have to unpair and re-pair it. This was inconsistent but it did happen way more than it should. More consistently, when starting a video it would take a solid 2 seconds before audio kicked in. If I paused the video, I'd have to go through the same thing. Imagine leaving a tiktok comment, moving on to the next video, only to miss the first 2 seconds of it. Really annoying. I ended up returning it. Not the quality I expect from this brand. I'd probably have stuck with it if it wasn't such a buggy product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you enjoyed the Bose sound from your Ultra Open Earbuds, and that you found a comfortable fit after a while. However, I'm sorry to hear that one earbud wasn't working 100% of the time. Resyncing the earbuds with the case can resolve this, or you can reboot your connected mobile device as this can improve the connection's stability as well.

      As for a video's audio not playing immediately, a slight audio/video delay via Bluetooth is normal. However, using a different video app can produce different results, as can resetting your earbuds, see here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000000hRrFAAU&language=en_US.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Second pair, good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair I bougt. Bougjt the first pair about 18 months ago and used them everyday. The battery aged out after 18 months so I bought this new pair. Comfortable, good sound quality. Got my money’s worth.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Open ear earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great earbuds. Perfect sound. Beautiful design

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    jrj251

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Bose - Ultra Open-Earbuds. The best quality sound and comfortable fit and secure earbud over the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great steroe sound quality and light weight. No worries about them falling off.

    I would recommend this to a friend