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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2149 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,149 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best open earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are comfortable to wear for long periods. The open-ear design makes it easy to stay aware of surroundings while still enjoying music. Battery life is solid too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Honest opinion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! I use them for work as i like to listen to music yet have to still be able to listen to my surroundings. They are also super comfortable with no ear fatigue as many earbuds tend to give you. Last but not least if you are looking for complete noise canceling earbuds these are not it! But if u need to be alert from ur surroundings while listening to music, DO NOT hesitate and buy these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out well. Clear and comfortable. Sound is all I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is great, fit is iffy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, as expected from Bose. Charge time is alright, not super fast but not super slow either. I did return these due to them being uncomfortable on my ear. I have daith (inner ear) piercings that these would either press down against or press forward (even if I "flipped" the ring up). While it may have loosed with use, the pressure from front to back (how they stay in place) would make my ears ache within 30mins of wearing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the earbuds. We’re glad to hear you enjoyed the sound quality and found the charge time reasonable, but we understand how discomfort from your daith piercing made them difficult to wear. The open‑ear design is intended to provide comfort and situational awareness for most ear shapes, but piercings in the inner ear can sometimes create pressure points that affect fit and long‑term comfort.

      Your feedback is very valuable, as it helps us better understand how different ear shapes and piercings impact the wearing experience. We’ll make sure to share your input with our product team as we continue to improve design and fit. If you’d like to explore other models that may better suit your needs, please feel free to reach out to us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent audio quality, unfortunate high noise floor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pair fine, have minor connectivity issues on Android (odd dropouts that require disconnect/reconnect), and sound reasonably good for what they are. They look much nicer than most other open-ear alternatives and don't suggest "Don't talk to me" which is nice. My one main gripe is that the noise floor is much higher than an average TWS. It's very noticeable in quiet environments and generally makes these feel cheaper than the price tag indicates. Would strongly recommend waiting for a firmware update that fixes this before opting for them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jack,

      It's wonderful that you've been enjoying the audio quality of the earbuds. For the connection dropouts I'd recommend double checking that you're not connecting to the Bluetooth LE connection of the earbuds for every day use.

      I understand you're hearing the noise-floor of the earbuds, it is odd that it would be audible even outside of quiet environments. It is not normally audible by everyone, and we would expect if it is heard to only be in a quiet environment with no music or audio playing. Please reach out to us https://bose.life/contact as we'd love to get your feedback from you.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    THEY ARE WORTH IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is absolutely amazing and the quality is definitely worth the price. They are super comfortable and never fall out, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Open ear earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for an open earbud. Nice color. Very comfortable and easy to put on and take out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about these and wanted to try them out. Out of the box, i was impressed. the immersion mode was pretty neat, turn your head and the audio sounds like its coming from one direction. I loved that i could wear these and not miss anything going around me. Only thing i didn't like was the call quality. Keep in mind, these are not noise cancelling nor are they in your ear. When it came time to make a call, if you happened to be in an environment that has some background noise, it was kinda hard to hear the person on the other line. I found myself diverting the call back to my phone and putting my phone up to my ear (you can still do this without taking off the open earbuds). Not the end of the world but a minor inconvenience if you want to keep your hands free. Ended up returning but might repurchase if they fix the call audio and if they drop the hefty $300 price tag

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! Best thing ever I can wear them for hours, and they do not hurt my ears at all, I usually forget that they’re even clipped onto my ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Ultra clip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They are comfy and fit just right! Doesn’t slip out at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    We love these!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband since he's always had trouble with his earbuds and he absolutely loves these. Worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound and COMFORTABLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing Airpods and Beats wireless earbuds, these by far are the most comfortable! I could wear these for 2 hrs and feel no discomfort. I specifically purchased these to run and they do not move. I had trouble with other brands while exercising, they would fall out when I started to move or sweat. These earbuds are not noise cancelling, you are still able to hear background noise and enjoy your music. Perfect for work and exercising outside.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had Pixel Buds A Series that were failing so I was looking for a replacement earbud that was *not* noise cancelling. I wear these while walking the dogs and I need to be aware of my surroundings but I love listening to audiobooks and podcasts. The design of these are so comfortable and the sound is incredible. Sale price made it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit on my ear, perfect sounds, love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra open ear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very convenient and the sound quality. Highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional ! ⭐⭐⭐⭐⭐

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these Bose open earbuds, and I am thrilled with my experience. Sound Quality: The sound quality is nothing short of remarkable. Whether I’m listening to my favorite tunes podcasts, or taking calls, the clarity and depth of sound are impressive. Comfort: These earbuds are so comfortable that I forget I’m wearing them even during extended use. Pairing these earbuds with my devices was a breeze. The Bluetooth connection is stable, and I appreciate the seamless transition between my phone and laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones for my wife because she gets easily overwhelmed in crowded places. With our two little ones, she needs to stay alert but still enjoy some music to help her focus. I also appreciate the headphones for their discreet design and decent sound quality. The only thing I’ve noticed is that phone calls can be a bit muffled in noisy settings, which sometimes makes it hard to hear clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds on the market. They have a great design but it also has some top notch quality which is expected from bose. And they delivered. I love how well it pairs with a variety of devices. I have a simple phone called a light phone and it connects. I have an 8 year old garmin watch and it connects. I love that it proveds great sound while also allowing you to hear the elements around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not bad, not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is exceptional for what they are. Battery life is good, at least when you can get them to charge. If you are like me and work in or around dusty areas the charging case is complete trash, the prongs get stuck constantly and refuse to charge. I've had them for approximately 3 months, and love the headphones but sadly I can't use them because I can very very rarely get them to actually charge in the case. You can buy a new case, but that's another 100$ for just that when the only problem with the case is that it has ZERO dust resistance, calls on them are ok but sometimes the other party has a hard time hearing me. All in all I was extremely happy with them until the problems with the case. Without the case you can't do anything with them, so if it's not good than the headphones are useless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience. We're glad to hear you’ve been enjoying the sound quality and battery life, but we’re really sorry to hear about the charging issues with the case. While the case isn’t dust-resistant, we’d love to help explore possible solutions, such as cleaning tips or checking if a replacement might be covered under warranty, depending on your location and purchase details.

      For the meantime, you can try this troubleshooting guide that may help: https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US

      If this doesn't work, you can reach out to us here: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for earbuds that you can still hold conversation with people and you're not too worried about noise canceling. These are definitely the earbuds for you. For being an open earbud, they have really great sound and okay bass, but you should kinda expect that from open earbuds. I've had mine for a couple months and they still sound good, I would definitely recommend.

    I would recommend this to a friend