Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.00
Save $100
The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2244 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,244 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose earphones are great you can talk to somebody and listen the music you want to listen in very low volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent design/quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very happy with these open ear headphones from Bose. Sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not a fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Style and looks good. Battery in one bud inconsistently charging. Sound not optimal unless the volume is all the way up. Frequent connectivity issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Amanda, thank you for sharing your feedback with us. We’re glad to hear you liked the style and look of the earbuds, and we’re sorry to learn you’ve experienced battery and connectivity issues. For reference, the Bose Ultra Open Earbuds have a battery life of up to 7 hours with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours with both Immersive Audio and Auto Volume on. The case provides up to 19.5 hours of charge. Earbuds take about 1 hour to fully charge, the case about 3 hours, and a quick 10‑minute charge provides up to 2 hours of use. If one earbud drains faster than expected, here’s a helpful troubleshooting guide you can try: https://bose.life/3Q83OBW

      Regarding connectivity, Bluetooth performance can be affected by distance (typically within 30 feet), interference from nearby devices like Wi‑Fi routers or microwaves, outdated firmware, or multiple pairings. To improve stability, keep devices close, update firmware and drivers, disable battery saver mode, and restart both devices to clear temporary glitches. Here’s a guide that may help: https://bose.life/4bEGtAm

      If you continue to experience issues, please feel free to reach out to us through this link:  http://bose.life/globalsupport
      We’ll be glad to assist you further.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Good Open Ear Sound with Bad Microphone Quality

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way they fit my ears, I could barely notice they were there after a while. The sound quality wasn't too bad for open earbuds. My main problem with them and the reason I returned them was the microphone quality during calls was terrible. I hope it is something they can fix in a firmware update, but none of the updates fixed it during the time I had them.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Loren, I'm sad to hear you returned the Ultra Open Earbuds, though you did like their fit and their sound performance. If people on calls are complaining about your mic quality, make sure the mic holes on the inner edges of the earbuds are not blocked. You can also try resetting the earbuds; our customer support team will help with that, and with any other related troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Best regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t hurt my ears. I can still hear what’s going on around me. What’s not to like? Good sound, quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product Great Bass Great Volume Just An Amazing Headphone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Perfect Fit

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is perfect. These can be worn all day. The sound quality is just okay and callers often say they either can't hear me well or I sound muffled. If your using it to just listen to music or your favorite podcast, then this is your choice...just don't make any important phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! It’s great to hear that the fit of your Bose Ultra Open Earbuds is comfortable for all‑day use, and we appreciate your feedback regarding the sound quality and call performance.

      Please visit this link https://bose.life/4rm1Awa for recommendations to improve the microphone performance of your product. We hope this makes your experience even better!

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Favorite!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much! I like that they don’t go directly in your ear, and that you can listen to your music and people talking to you at the same time. I think the sound quality is great as well. Personally, I feel that you can’t go wrong with Bose. They are worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Outdoor Sports

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly recommended for comfort and spund quality. I would however not recommend them if they are the onlt pair of headphones since they do not block any sound in loud environments so you will not be able to enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Love love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds, they fit perfect in my ears without hurting because I have small ears. Also, I love how they stay charged for days without having to consistently charge them in between wearing them. The only down side is sometimes I am told that I sound far away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice for Surround Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair it with your your Soundbar and get the full surround Sound of what ever your watching.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best earbuds ever!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these earbuds. They are very comfortable and work great for ky use csse. I like to listen to youtube videos while i wash dishes and this makes doing thst and carrying on a conversation easier. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr ivan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds so far and easy to connect them always

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds won’t work for everybody. So with that being said I absolutely love them because I hate to keep pushing buds into my ear canal. And I work in a warehouse so I need to hear everything around me. The sound quality is excellent as with any Bose. I don’t talk to anyone so I don’t care about a microphone but everyone hears me clearly when I do talk. I got these for comfort. So if you love regular earbuds these probably won’t be for you.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great buds!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if its this esition of the Ear-buds. But the connectivity is not 100% all the time. I have another pair that are not this edition. Those other ones work amazingly well!!! I love them

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my girlfriend and she loves them, she even bought some stickers to design them and they look great, the sound is good and very practical while shes at work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is great. Audio as far as muxic is absolutely amazing! Hands down one of the best. Audio sounds on calls is terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good for the right price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and feel amazing definitely worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BOSE!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing sound quality and great battery life. For conductive, i wish i could afford more of these for others to have!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they don’t go into the ear! I had to get adjusted to them because I was used to having them inside the ear. It feels amazing

    I would recommend this to a friend