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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2244 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,244 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for girl friend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise reduction and music sound sharp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Buds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open ear makes it easy for me to use its not hindering me from hearing people or anything around me but if I wore both then I get the noise cancellation that I want!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stars based on PHONE CALLS, MUSIC SOUND QUALITY 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality 10/10 Voice cancellation 8/10 since it has none on music but you can change by raising up the volume Phone Calls Quality 0/10 Not great for phone calls , I changed settings setting it on stereo or another mode where its not immersive . no one can hear me, I can barely hear them in a barely loud area . I dont understand why the quality of the call cant be like the sound quality of the Music . The 3 star review is only based on calls but if you are just going to listen to music , its a perfect 10/10 ,Adjust them as well because sometimes it may sound lower but if you push them a bit higher you can hear it very clear wihtout needed much volume PERKS- I still recommend them if your ear hurts with regular earbuds for MUSIC CONS-If you are going to do just phone calls, Consider anohter type of earbud

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Joe,

      I am glad to hear that you love the sound quality of your Bose Ultra Open Earbuds when listening to music, but sorry you are not fully satisfied during phonecalls.

      I would suggest making sure you are correctly wearing the buds to avoid blocking the microphone. You can find our fit guide here: https://bose.life/4efpjYn

      If you need any assistance or have questions, please don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Bluetooth earbuds I have ever had. If you wear glasses and love listening to your music or on the phone quite a lot with work stuff, I think these earbuds are your best choice. Sounds quality is great. I give it 5stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    needs some improvement

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the audio quality but the only thing that bothers me is the ear bud is not that comfortable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Luis, thank you for sharing your feedback. We’re glad to hear you’re enjoying the audio quality of the earbuds. We also understand how important proper fit is. The Ultra Open Earbuds feature a unique combination of innovative open‑ear design, incredible audio, and all‑day comfort. With their cuff‑like fit, they leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.

      We’re always working to improve both performance and comfort, and your input is valuable in helping us do that. Adjusting the earbuds in your ear and ensuring they’re worn properly can also make a difference. Here’s a helpful guide you can use: https://bose.life/3OVzvOC

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice concept

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the concept of being able to listen to music but also hear your environment. The battery life is great but lessens when using immersive audio. I tried the immersive audio but didn't really impress me. The sound is decent but will wash out if your environment is loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality,horrible connection issues@ 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones great sound and have been amazing! But my only problem with them and this is happening here as of late. They disconnect and don’t play any audio. I’ve unpaired them repaired them deleted it from my device and repaired it to the hose app and I have been met with this issue over and over again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Excellent earphone that’s easy on your ear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earphones I have ever owned. Easy on the ear. You won’t even notice that you’re wearing it , Sound was excellent. I never expected it for an open earphone. The only downside I could say is that you could easily loose it without noticing it . And also the microphone has poor reception. When I use it to talk on the phone , the other side has difficulty hearing my voice. Other than that I really like the sound of this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good but Huawei do it better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fatigued my ears a bit more than the Huawei Free Clips. The Bose cost more, even after importing the Huawei clips into the U.S., but the Bose don't sound much better. Huawei free clips have better volume and are much better on calls. The Bose have the upside off an app that works by default in the USA. For the Huawei clips there was a lot of roundabout work that was needed to get their app to work inside the US. But they are hands dowb the better design for comfort and sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open and Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-ear quality is excellent, providing incredible detail

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great for music, not so good with calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how these headphones feel and function. Wearing these during work is perfect becsue i can be fully aware of my surroundings without being hindered from hearing whats going on around me. Sometimes i forget they're there. They also are very snug and have never fallen off even after shaking my head trying to make them fall out. Cant expresss how disappointing the call quality is but if im just sitting still with no back ground noise theyre not bad for call quality. Me and my wife both have a pair and only use them to call eachother if we arent actively doing something(driving or ither things that have active background noise) with all that said theyre honestly great, reliable, and quality for music. We will be keeping ours but really wish the call quality was better. You can enable the "auto noise" setting to make it better but still not the best. There you have it folks. Theyre great lol just not best call quality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing such a detailed and balanced review! It’s great to hear that the headphones excel in comfort, fit, and functionality, especially for work and music. However, it’s clear the call quality leaves something to be desired, particularly in environments with background noise. It’s helpful that you mentioned the "auto noise" setting as a partial workaround, though it’s unfortunate it doesn’t fully resolve the issue. Overall, it seems these headphones are fantastic for music and daily wear, but not ideal for calls in active settings. In order to address this, we would recommend reaching out to our support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bose open earbuds are legit worth every penny. But had such a horrible time purchasing in sante fe new Mexico 1st the guy was acting like i dont have money then giving off racist vibes. To bad its the only best buy is the only one in the city.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Still enjoy them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great I love I can also hear around me, won’t fall off ears if you have a pullover and you take it off they will easy fall so just careful on that. Not great for phone calls the other person can hear all the outer noise in detail instead of your voice

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Easy to wear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good does not come off easy. Easy to wear it's good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Unique, good sound, but not great for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these clip on so they aren’t in the way of earrings or glasses. The sound is very good for an open ear bud. Sadly though, I am unable to use these for work calls - the person couldn’t hear me so I had to go back to my other ear buds. I still like these for listening to music or to use with my IPad, and the immersive audio feature is fun!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thumbs down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is so soft and the person I’m talking with on the other line can’t hear me well.The best thing I like it co’z very light on your ears and i don’t worry to take out on my ears co’z clip on

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Bose Ultra Open Earbuds. We’re glad to hear they feel light on the ears and that the secure clip-on design makes them easy and comfortable to wear.
      For call clarity, voice pickup can be affected by fit and surrounding noise. Adjusting the position of the Bose Ultra Open Earbuds and ensuring they sit correctly on the ear may help improve how voices are captured during calls. These earbuds are designed to balance awareness of your surroundings with audio performance, which can also influence call volume in certain environments.

      Please refer to the link below for our troubleshooting steps, which will help resolve your concern.

      https://bose.life/4dCApJU

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good quality, but it hurts my ears after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and easy to use. Good sound quality and perfect size of the storage case

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best investment they dont fall out my ear and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I absolutely love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fantastic. I love being able to hear sounds around me so i was looking for a pair of earbuds thatd still sound good but allow me to hear everything. These do just that. Yes, obviously if youre in a loud environment they're not going to be great. That should be common sense. But if you're looking for something that allows you to hear your surroundings and your music these are flawless.

    I would recommend this to a friend