Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$229.00
Save $70
The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2149 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,149 reviews
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Sound quality was underwhelming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were extremely comfortable, but it was very difficult to hear what was playing unless the surrounding was quiet. I had hope since other bose products purchased have worked well. Though these were so light I sometimes forgot they were on my ear, it did not make up for the poor sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly appreciate your honest feedback. We're glad to hear the comfort and lightweight design stood out, and it's great to know they were easy to wear. That said, we're sorry to hear about the sound quality. To help address your concern, here's a support guide you may find useful: http://bose.life/46k1b5W

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Like no other

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable earbuds every worn! No chance of it falling out - actually you'll go to bed before realizing you didn't remove it from your ear!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for runners

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for runners. Good sound quality. Easy to set up. However, call quality/mic is awful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Something different

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but not loud enough for me but it very comfortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airbuds tend to pinch the ear after wearing for 30-60 minutes. Also have had a couple times where the right and left buds take awhile to sync to each other

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Scott. We truly appreciate your honest feedback, and we’re grateful that you chose the Bose Ultra Open Earbuds. We’re sorry to hear that you’ve been experiencing discomfort after wearing them for 30–60 minutes.

      We highly recommend ensuring that the Bose Ultra Open Earbuds are positioned correctly according to the proper wearing guidelines. Additionally, we suggest avoiding the use of other accessories, such as headbands or glasses resting on the same area, as these can create additional pressure and contribute to pinching.

      We also understand that you’ve experienced issues with your left and right earbuds taking time to sync. To help resolve this, please try the troubleshooting steps in the link below. These steps often address connectivity or syncing delays:

      https://bose.life/4rjZDRc

      -Cedrick Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open and Honest

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves using this for the sound quality and to keep her ears from getting too hot on our walks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great sound is Awesome, love the color, my daughter fell in love with these. I do recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t fit right for me

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the idea of these headphones. But I am getting hung up on the fit of them in my ear, I have very malleable ears and I can’t get them to hook well. The sound quality is nice. And the ability to hear surrounding noises is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldest SOn

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Present for son - he loved them; felt the new wrap around design was better to prevent loss

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable! Definitely worth it if you use earbuds for multiple hours. Only negative is not the best for talking on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I can’t believe how comfortable these are

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable with good sound quality. I even forget I’m wearing them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sylish, comfortable and they stay on!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After struggling with Apple AirPods constantly falling out, I switched to Bose earbuds and haven't looked back. The secure fit and comfort are a game-changer for me. One of my favorite features is the seamless device switching between my phone and computer – super convenient! While they don't have noise canceling, it's not a deal-breaker for my needs. An adjustable loop around the ear would be a nice improvement, but overall, I'm extremely happy with them. On the downside they're a bit pricey, but I'd definitely be looking out for a sale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor sound volume

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they look and comfortable, light, dont even move while wearing them. Very unique and advanced looking. Everything is a plus except for the sound volume which most young people perfer when wearing earbuds. I know those are open earbuds and they actually did a great job on the design but Im leaning towards volume and sound quality over anythig else when wearing them. Its sad but I think im returning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small ear problem

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Ultra Open Earbuds, Immersive Audio Open Ear Earbuds, Clip on Earbuds for Comfort, Running Earbuds with OpenAudio for Awareness, Up to 48 Hours of Battery Life. Love them!! I have tried so many other earbuds, other companies, but nothing worked. Bose ultra open earbuds work perfectly, hardly can remember sometimes that they are on my ears. My ear canals are extremely small, it was very hard to find a product that would work for me, Bose did it. Finally I can go for walk or do any activities and be able to listen music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition! While wearing earbuds and listening, you also can hear outside world, like if someone would call your name, you will hear and reply, at the same time they won’t hear your music. It is very convenient with kids - you are in control of what is going on while listening. I enjoy the 30 feet range - I don’t have to walk around the house holding the phone. I like the battery life - lasts me a while and recharging in the case is quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Audio but Lacking Several Features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound great and are incredibly comfortable. But that's where the pros end for me. The advertising multipoint pairing does not work. It is a known issue with an update that hasn't been fixed as of yet and was a huge reason why I wanted the headphones originally. I dislike the push button for the audio controls. It forces me to have a decent grip on the headphones to operate. Bose recently made a few cost cutting measures which includes removing a lot of supported languages, including Spanish, which makes no sense. The case felt like it was somewhat cheaply made. The lid never sat completely straight and had some give to it on the hinge, which made it feel extremely cheap. Not great considering the price. At this point it just feels like you're paying for a name and not getting the expected quality. I ended up returning and purchasing another brand that I'm much happier with.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi MrsCathryne, thank you for taking the time to share your review. We’re glad to hear that you found the earbuds comfortable and enjoyed the sound quality. We also appreciate your comments regarding the physical button controls, language support, and case design, and we’ll make sure these concerns are shared with our product team for consideration in future improvements.

      Regarding multipoint pairing, this feature, often referred to as Bluetooth multipoint, allows a single Bluetooth device to connect to multiple source devices at the same time. By default, the Bose Ultra Open Earbuds can be actively connected to up to two devices simultaneously, though audio can only be played from one device at a time. If you’d like to manage or disable the multipoint connection feature, you can do so through the Bose Music App. Simply open the app, go to the Settings menu, and you’ll find the option to adjust multipoint pairing according to your preference.

      If you need further guidance or assistance, you may reach us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound the best on the market highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Earbuds

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have been fantastic. They can be worn for my entire work day without any discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new bose headset is horrible. They fit like air rings. It is hard to listen to people on the phone. The bose sound is good listening to music. This was not worth the 300.00. I love bose products, but they messed up on these earphones. I'm so disappointed with these earphones.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are disappointed of your Ultra Open Earbuds.

      The design of these offers is different from any other Bose earbuds and because they are not sitting and blocking your ear canals, you will get a new experience, which can be surprising at first. These earbuds are great if you are doing an activity where you need to hear your surroundings, for example.

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Next level

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have never got these because I am rough on earbuds, I break them all the time. But my warranty was good so I go an upgrade, and these things are outstanding open ear amazing sound quality of Bose untouchable,

    I would recommend this to a friend