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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2244 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,245 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality sound and comfort to ears well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these earbuds!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say, I didn’t buy these for the longest time due to the price. It was worth everything I paid. Finally wanted a set that I culd hear my surroundings if walking, running, etc. Sound is very good. Haven’t tried calls yet, so cannot comment on phone call connection or noise level. Would I buy again, yes, but I would have to save my pennies up first…lol!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience! I'm glad to hear that you find the sound quality worth the investment and that these headphones meet your needs for staying aware of your surroundings while walking or running. Whenever you're ready to get another pair, we'll be here. If you have any questions or need assistance in the future, feel free to reach out. Happy listening!

      Kelly - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! I was sure if it was going to cancel out the noise being around the ear the way it is but it sounds like surround sound and cancels out the noise as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extremely Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and I often forget I actually have them in my ear they’re that comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Extremely comfortable, poor microphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit comfortably around your earlobe. Listeneing to these allows you to remain aware of your surrounding and converse when needed. Don't buy if you plan on making calls (microphone is terrible) or need noise cancellation (can't hear anything on MAX volume when doing anything that involves loud noises).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awareness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standout feature of the Bose Ultra Open Earbuds is the absolute freedom they provide. Unlike traditional buds that "plug" your ears, these sit comfortably on the outer edge. This means I am 100% aware of my surroundings at all times. I can still hear cars, colleagues, or my own footsteps without that muffled "underwater" feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Love Love these buda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I’m loving these buds. Comfortable to wear and forget I have them on. This product was recommend by a friend. I must say they work great and great fit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I've ever tried. They were an excellent gift.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool and its comportable in my ear and I’m happy to have this kind of earbuds made from you Bose the best ever thanks

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good soundK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, very comfortable. Too bad the microphone doesn't sound very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. All the quality of Bose and easy to connect to Bluetooth. Earbuds stay on while working out or running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good for music/podcasts. Air pods are better for making phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Goid price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item is the best so far,small,good sound,perfect

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is good but the mic is trash.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but the microphone is terrible. The receiver often loses parts of my communication, making it difficult to have a clear conversation. At first, I thought my earbuds might be defective, but after checking online, I found that many other users are experiencing the same issue. In addition, the right earbud frequently produces static noise. When I contacted support, the AI assistant suggested that electronic interference might be the cause. However, my much cheaper Anker earbuds have never had this problem in the same environment. Because of these issues, I'll be returning to Best Buy to check their return or exchange policy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brandon, thank you for taking the time to share your experience with the Ultra Open Earbuds. We are glad to hear you enjoy the sound quality, but we are truly sorry about your experience with microphone performance and the static noise in your right earbud. This is definitely not the premium experience we want you to have.

      Please follow our quick guide on wearing and adjusting your earbuds to help optimize the microphone's performance and pick-up angle. https://bose.life/4wAHMYw.

      Regarding the static noise, while electronic interference can sometimes be a culprit for Bluetooth devices, a persistent sound in just one earbud can often be resolved with a quick reset. Please check out this troubleshooting guide for static noise to help clear it up. https://bose.life/4f52r1f

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses ear buds are amazing. Beyond comfortable and crystal clear. I havent heard clear sound like these provide in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best EarPod out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always has the best sound. This style of EarPod is fantastic, all other don’t stay in. This one is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onli perfect… Anything else? Yes That is how I sum it up—based on the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, easy to use and stay on. Gives you good safety awareness while still listening to music. Isn’t the greatest for phone calls, the other person will hear all the background noise in the phone call

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Not what I expected Bose to become

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time fan of the Bose inear headphones. For many platforms ive tried many years ago i was looking for the crisp and clean sound and bose delivered however And unfortunately for me, the open ear was a downright disappointment for the Bose line in my opinion. I was told by one of the employees at Bestbuy that these headphones were rated quite good from alot of people...and well. As a diehard audio guy, these did not deliver that "bose" quality sound. At max volume the sound was crackled, there was also not much bass and it just was not my style of in ear headphones. I gave it 2 stars because the one star was for fitment, it felt good "clipped" to the ear, but i wish it had a little more to out that bud into the ear itself. And the other star was for the idea that Bose was going for. The quality of the sound for me was terrible... the BEST in ear buds ive had from Bose was the ones that were super large and stuck out alot BUT you would twist the bud itself into your outer ear and it would literally fit into place and not fall out at all. The "second generation" for the ultra quiet inear that took a good thing and turned it into something different and made it bad. For that first gen the speaker itself was a little further away from the eardrum and MADE THAT quality crisp with the bass bose has been known for. The second gen...since it was closer to the ear drum it took away some of the max volume of the music and turned it down a bit because it was closer to the ear. So with the open ear....it just washed it away. Idk how much more disappointed i can put into words on how sad i am of what Bose Did with this line.....and asking 300 bucks for it. I did it as a trade in from the utra quiet 2 earbuds for these...and 3 days of use. I returned them and got a giftcard caz i didnt even want the ultra quiet 2's either.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for taking the time to leave such a detailed review. We're sorry to hear that the Ultra Open Earbuds did not meet your expectations. We understand that the Open Ear design and sound profile might not be suitable for every user, as it delivers a different listening experience. Furthermore, we also appreciate your feedback on the fitment and the overall concept of the open ear design. While we aim for comfort and stability, we understand that the fit and design may not have been ideal for your personal preferences. If you have any further questions or need assistance, please don’t hesitate to reach out to us.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    They don’t fall off!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a set of earbuds that don’t fall off! I was skeptical at first, but they actually stay on! The only problems I have with them are that they did not work well on the airplane when there was a lot of ambient noise, and my ears start to hurt after a while from the pressure of wearing them sort of like wearing clip-on earrings. But if I only wear them for short periods of time I don’t have discomfort.

    I would recommend this to a friend