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Customer reviews

Rating 4.2 out of 5 stars with 2149 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,149 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for Music not Talking on the phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from these because of brand and reputation but it is very hard for people to hear you when on the phone but they are great for music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, we truly appreciate it. We’re glad to hear that you’re enjoying the music performance on the Bose Ultra Open Earbuds. They are designed with immersive OpenAudio technology, and they deliver amazing clarity, rich detail, and a very open, natural listening experience, especially for music lovers who want great sound while staying aware of their surroundings. The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can make a big difference in call performance. Blocked or partially covered microphones may cause poor sound quality for the person on the other end of the call. Please ensure the microphones aren’t obstructed by headwear and that the earbuds are positioned correctly on each ear.

      You can check out this helpful link for more information: https://bose.life/4sJKj1H

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect. Great sound and don't hurt my ears. Sometimes I forget that Im wearing them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones from Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in the build of these headphones. Great sound quality. Easy to connect and setup. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my grandson for Christmas. He's likes it alot. Great sounds too. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are comfortable and easy to wear. I can hear the world around me while on walks around town. Only downside is terrible mic while on phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing really good sound blocked out. I can’t hear anything on the outside amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. The best I have purchased to date. Pricey yes, but the quality is there. Sometimes you get what you pay for. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit overall good design and ergonomics. 10/10 would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awareness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my daily driver earbuds. As someone who values awareness, these are perfect, great sound quality and you can still hear the world around you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, doesn’t fall off my ear, open back is a very safe option. Always be aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great fit and comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds theh are the most comfortable earbuds i have ever worn. I have tried many in ear ones and they just dont fit my ears these are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, just not as sturdy as i expected for the money.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Demetria, thank you for sharing your thoughts. We’re glad to hear you’re enjoying the sound quality, it really does stand out. We completely understand your point about sturdiness, and we’ll make sure to pass along your feedback to our team. Your input is valuable and helps us continue improving our products.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My take on them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as comfort and sound for music they were awesome! But using for the newest iPhone wasn’t so great. There was no noise cancellation so anyone I talked to could hear all the noise I was doing around me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the sound is superb. Not much bass but you could hear your sound coming from your surroundings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great design!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit better than I thought, and the open feel is great when you need to be aware of your surroundings. The angle is a bit tricky for maximum sound, my only gripe. Physical buttons are incredibly easy to use even with gloves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Unsatisfied with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I use the EarPods for the radio, music, or while watching TV, the sound quality is amazing. But when I use them for phone calls, the person on the other end can’t hear me well and sometimes not at all. It’s a shame that I still need to return these because I need something that works in unison with phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We're glad to hear you're enjoying the sound quality for music, radio, and TV, that's great to know! We’d love to help troubleshoot the microphone issues during calls. Here's a troubleshooting steps that can help improve the call quality experience: http://bose.life/4oYYj5I

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I used for running! They were only drowned out in a loud boxing gym, which was a bummer because I got them for boxing. But every other place, they were good in sound and quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not worth the price. I bought them for my wife and the sound is very low, the person on the other end can barely hear what youre saying and no matter what adjustments we made, still the same result.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Bose Ultra Open Earbuds. We’re sorry to hear that the performance did not meet your expectations, particularly with sound levels and call clarity, as providing clear audio and reliable communication is very important to us.

      We appreciate you taking the time to share this feedback. For calls, the Bose Ultra Open Earbuds have two microphones in each earbud, and proper positioning can make a noticeable difference in call quality. Blocked microphones may affect how well you’re heard on the other end, so we recommend ensuring the earbuds are positioned correctly on each ear and that the microphones are not obstructed by hair, headwear, or accessories.

      You can check out this helpful link for more information: https://bose.life/431r2wP

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Happy listening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones and they have a very good distance from the receiver aka my phone before they start to go out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds out of these earbuds and I love how comfortable they are that I even forget I have them on most of the time.

    I would recommend this to a friend