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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2245 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,245 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Sound and comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these for my wife for Christmas and she LOVES them. She has been using them for about 4 months now and raves about how comfortable they are to wear. She cannot stand the earbuds that push into your ears and didn't want to go with an over the ear headset, so she found these on the best buy website and put it on her Christmas list... they were spendy BUT, worth every penny. They are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot the sound quality is good and love how they stay in place. But I didn't like the button controls. Only 2 buttons and a lot of options. I feel like they are trying to do to much I was never able to get the volume down to work only up. And for what you pay for them I honestly wasn't that impressed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to get replacement AirPods but decided to try these since they’re made for Apple. The sound is fantastic and they’re super comfortable! Easy setup, too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for small ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal, and price, my issue that I had was I was unable to talk with the Open Ear due to my ears are too large for the ability to talk and be heard. They are great for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Lacking call features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them overall for sound quality and comfort, but they lacked in the call quality department. I know they obviously won't be to the level of a noise canceling headset, but the conolaints I got while on the phone with them forced a retun. With the price being that premium, I expected more from them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your feedback with the Bose Ultra Open Earbuds.

      I am glad to hear that you are happy of their comfort and sound quality, but sorry you are not impressed by their call quality.

      When you place your call, please make sure the microphone holes on the inner edges of the earbuds are not blocked, and that you are not in a busy environment.

      If you have any questions or need assistance, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I charged them when I got them, about 4 weeks ago. Still at full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and comfortable to wear all day. Easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice fit but looses sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ans snug on my ear but not snug enough to hear the complete sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for me but probably for others

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these except the fact they hurt my ears like crazy. I was honestly looking for a pair of headphones to sleep in since I have awful insomnia and a certain playlist helps and I cant wear these for more than maybe an hour before my ears start to ache. Maybe its because I have fresh piercings but I thought this would be better for that since they wouldnt sit too close to them unlike my sony ear buds. These hurt enough that I might try the huawei ones. Not sure but unfortunately these are going back. They look nice but man they dont feel good at all. I have small ears too. The sound is not bad at all for open ears. I dudnt lovr it at first but it is good for open ears. Sound usually isnt the priority for this style anyway

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there - I'm sorry to hear the Ultra Open Earbuds are hurting you, although you do like their look and audio performance. Please note that these earbuds are not specifically designed for sleep purposes. However, it's usually fine to use the Ultra Open Earbuds during everyday use if you have piercings; if your piercings touch the earbuds, that’s okay as long as the earbuds remain comfortable and secure. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Its nice to listen to my tunes and have quality sound while still being aware of my surroundings while riding the subway.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter on her birthday. She’s been using it ever since. Sound quality great! Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sound good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great fit they had the item in stock and it was a busy time glad it was so easy to opptain on short notice

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really loves earbuds for the gym every other earphone would fall out her ear since she has small ears but not these they are great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Sound quality was underwhelming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were extremely comfortable, but it was very difficult to hear what was playing unless the surrounding was quiet. I had hope since other bose products purchased have worked well. Though these were so light I sometimes forgot they were on my ear, it did not make up for the poor sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly appreciate your honest feedback. We're glad to hear the comfort and lightweight design stood out, and it's great to know they were easy to wear. That said, we're sorry to hear about the sound quality. To help address your concern, here's a support guide you may find useful: http://bose.life/46k1b5W

      Gem - Bose Customer Support bose

  • Rated 4 out of 5 stars

    This was a replacement from a issue we had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A previous purchase which just stopped working. The new set is working fine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds bose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound of this earbuds from bose, nice color, also connect fast to the cellphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to test and see how it is because I never had anything like it and Bose always make good sounding headphones. I love the style it kinda make it look like it’s a pair of earrings. The sound I would rate it a 7 out 10 it could be a bit louder and have a bit more bass. My issue was the price I don’t think they are worth the price $90-100 is a better price point for them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth I ever have , good sound I will recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    :(. Not as good as i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I am typically impressed with the sound and build quality of bose but the left side has stopped working with minimal use. Purchased these for my wife who just started using them a few months ago and now the left side is not charging. I have inspected and cleaned the terminals but no luck, maybe a bad battery? Currently looking for the box in order to return them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi ReneR, thank you for sharing your experience. We’re glad to hear you’ve typically been impressed with the sound and build quality of Bose products. We’re sorry, however, that the left earbud has stopped working. You’ve already taken the right steps by inspecting and cleaning the terminals. To help you further, here’s a helpful guide you can use to try resolving the charging issues you’re experiencing: https://bose.life/4t98Rki

      And if the earbuds are no longer turning on, here’s another guide that may help: https://bose.life/41yTtld
      We hope these resources assist you.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt expect such good quality sound from an open ear. Great purchase overall!

    I would recommend this to a friend