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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2245 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,245 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to have on and sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Very comfortable to wear. Definitely recommend getting a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Sleek and innovative design with easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever! I was very skeptical about the quality of the sound because this are open earbuds, but they sound great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hard to stay in place. It doesn’t give updates ie when some texts. Sound is great if it stayed in my ear properly. Overall a decent buy.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi MicaelaM, thank you for sharing your feedback! We are thrilled to hear you love the sound quality of your Ultra Open Earbuds, but we want to make sure they stay securely in place and work perfectly for you.

      Because of their unique cuff-like design, finding the right placement is key to getting both the best comfort and stability. We recommend sliding the barrel up or down behind your ear until it feels secure and the speaker is angled directly toward your ear canal. For a quick visual guide, you can check out, https://bose.life/4eRqTmw.

      As for the text updates, you can usually resolve this through your phone's settings. If you are on iOS, make sure "Share System Notifications" is enabled under your Bluetooth settings for the earbuds. For Android, ensure your preferred voice assistant alerts are turned on.

      We hope this helps you get the absolute most out of your earbuds!

      Daisy - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Ear Grip Default

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It depends on the shape of your ear how they fit. The volume for me is not loud enough. When I attempt to adjust the earbuds, they go back how they were and my volume goes back down. They might work better for others, but not as well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best ear bud that ever bought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about it. All other earbuds were very uncomfortable after few hours sound is unbelievable and second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds so far, other styles hurt my ears, or won’t stay in. These are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Unsatisfied with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I use the EarPods for the radio, music, or while watching TV, the sound quality is amazing. But when I use them for phone calls, the person on the other end can’t hear me well and sometimes not at all. It’s a shame that I still need to return these because I need something that works in unison with phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We're glad to hear you're enjoying the sound quality for music, radio, and TV, that's great to know! We’d love to help troubleshoot the microphone issues during calls. Here's a troubleshooting steps that can help improve the call quality experience: http://bose.life/4oYYj5I

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using earbuds for a longtime and i usually have to remove or use only 1 earbud so i can hear my surrounding or when talking to a person. Now, i don't have to remove it and sometimes i forget that i'm wearing it coz for some reason it feels light when you clip it to your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and stay in your ear with no problem. Everyone need to get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and very useful. Would recommend to purchase for everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good and are not uncomfortable like some others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product great fit sound and comfort would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones it’s lightweight. It’s easier to use quality I would say nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the wife and she cannot hear whenever someone calls. Quality for music/media is good but when it comes to calls definitely bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect except for two things. 1- on call quality is terrible when it comes to hearing me speak. 2- not being able to have multiple devices connected at the same time. Everything else is perfect. Most comfortable buds ever. LAST thing is that they are not worth $300 though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I used for running! They were only drowned out in a loud boxing gym, which was a bummer because I got them for boxing. But every other place, they were good in sound and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bose ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good but compared to the price I expect more sound quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Can wear all day, so comfortable and the sound is amazing!!

    I would recommend this to a friend