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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2245 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,245 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but some issues with connectivity and slipping

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi RonM, thank you for sharing your feedback. We’re glad you enjoy the product overall, but we’re sorry to hear about the connectivity and fit issues. Bluetooth disconnections can happen if you move too far from the paired device (about 30 feet), or due to interference from nearby electronics, outdated firmware, or power‑saving settings. Pairing with multiple devices or crowded environments with many signals can also contribute.

      To improve stability, we recommend keeping devices close, updating firmware and software, disabling battery saver mode, disconnecting unused pairings, and restarting both devices to clear temporary glitches. Here’s a helpful link you can use to resolve this issue: https://bose.life/4vuD0wd

      Regarding the fit, here’s another guide you may use to ensure proper wearing of the earbuds: https://bose.life/4mAdVfc

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a last minute gift, so glad I did. The person I bought these for had issues with other earbuds making his ears sore and would constantly fall out. These have been a game changer. The are easy for him to put on, he can't get over how comfortable and how clear these are. He loves his so much, he bought our son a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and great sound. I purchased this for my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable, ablt to wear all day. Used while working out, they never moved. Sound is great. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit overall good design and ergonomics. 10/10 would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    the best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've used these for a little while and the have been great and don't hurt your ear. they are not noise canceling ear phones

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Won’t fall out of your ear!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore for about 2 months and started to get a little bit of a static. love how they won’t fall out of your ear as much as airpods do. Thinking the status has to do with not having the correct OS. Overall great earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    For just indoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met the precise quality of bose towards music quality, comfort and weight. During driving can't able to hear calls and always you need to keep hand on ear buds to push more in to ear canal to hear out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Murali, I am glad to hear that you are enjoying the sound quality, comfort and weight on our Ultra Open earbuds. if you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Michael

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and Comfortable Sounds great I’ll recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Dependable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good and clarity sound. The only thing is not the best for working out.

    I would recommend this to a friend
  • Cons mentioned:
    Volume
    Best Buy Employee

    Rated 4 out of 5 stars

    Excellent but

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They could be a little louder and be a poorly better for smaller ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so comfortable and don’t bother my ears after wearing for long periods of time. The sound is very good quality and easy to hear, even in a busy room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are awesome great quality and durability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds to use while working and to pretend to hear your coworkers/boss.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cant tell they are there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, they stay put. Volume is a little on the low side. Wearing them i forget i have them on and can clmfortably have them on for about 4 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds when you are on the go and move a lot. Will recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing it’s really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound in your ears boss is the number one in sound and earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My Wife Loves Them!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my wife, and she loves them! She says they are comfortable and easy to wear all day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! They stay in my ears and they dont hurt!! Great sound i love them so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music listerning. Would highly recommend.

    I would recommend this to a friend