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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2236 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,236 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Comfortable, have worn for hours without any discomfort. Sound is good, quality feels good, I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ultra earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose Ultra open earbuds and that i am able to hear while doing yard work, at work and can still hear my surroundings. I also love that they are light and does not irratate my ears like the normal earbuds..Absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    You’re paying for the Bose name!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they fit the ear! Best buds for the fit! But not sound quality! The battery isn’t the best if you charge them together but only wear one and you let the other stay on its charger it’s a waste of your time! Because you should’ve just worn both! It’s not worth the cost! Cheaper models out there way better than this product!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi LeslieR, thank you for sharing your experience with your Bose Ultra Open Earbuds. We’re glad to hear you love the way they fit, but we’re truly sorry to learn that the sound quality and battery performance haven’t met your expectations.

      It’s common for one earbud to drain its battery more quickly while the other sits in the charging case because most earbuds designate a “primary” earbud. This primary bud manages the Bluetooth connection to your device and relays audio to the secondary bud, so it naturally consumes more power. If you’re only using one earbud while the other is docked, the active one continues working as the main connection point, which explains the uneven battery usage.

      We’d like to know more about the battery and sound performance issues you’re experiencing so we can help improve your listening experience. Please feel free to share additional details, and we’ll be happy to assist further. You can reach us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Design, Sound quality

    Rated 1 out of 5 stars

    Had a lot of hope for these to be amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the look of these but the features were not what I was hoping for. The sound quality was good but I was having major issues with phone calls. Anytime I was on a phone call, the other person could never hear me. It was to a point where I felt as if I was shouting just so the microphone could pick up my voice. I’m not sure if it was user error but I don’t think there was much I could do to fix that issue. They also made my ears a bit sore when I wore them for too long. Unfortunately, I had to return them. I really wish I would’ve had a better experience with these!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for reaching out. I'm sorry to hear that your Ultra Open Earbuds are having trouble picking up your voice through the microphone that’s definitely not the experience we want you to have.

      To help resolve the issue, here’s a helpful link with troubleshooting steps: http://bose.life/4gos4ca

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Phone Calls with my Bose Ultra Open-Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the mic function does not work properly. In some of my calls they say that they hear me far and not quite clear. The battery life is too short but you hear every details from the music, overall, it's great, I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though i would hate them but there actually really good ear buds great sound quality and everything i use them for work since i still need to hear my surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super stylish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ear buds. Great sound and can still hear noises around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thw Sound im my ear is perfect from the bose ear bud

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not perfect, but excellent "open" ear product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect, but great headphones is you don't want it in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, one of the best earnuds that I ever had, its like your listening to a big speaker with your open earbuds. Very important aware on surroundings while listening music, thanks bose and bestbuy for selling this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best open ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, so comfortable to wear it during a day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product best sound convenient secured never drop

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them! They’re the best headphones for running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Bose, new fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with these, great sound, can run /walk with them and won’t fall off. Well worth every penny ♥️ battery pretty much lasts all day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! My only critique is I’d like it to have wireless charger.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for running, sound on calls is not great, but works

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds. Fully recommend if you are always in the office like me, you can fully multitask with this on, they don’t slip out or are annoying at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound , perfectly to enjoy music and privacy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best money I've ever spent!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely Amazing the sound quality totally outstanding!! I put it off for about a week because I was kinda skeptical about buying them but I had to try them, and I'm glad I made the decision to buy them!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first design but leafs room for improvement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Bose Ultra Open earbuds since I like to be aware of my surroundings and I would have given it 5stars but the call quality according to whom ever I’m talking with is not always good to hear what I’m saying. Also after wearing them for hours I can feel the clamping on my ear so I have to shift them a bit. The sound quality isn’t the best but I was not expecting it either but definitely aren’t bad.

    I would recommend this to a friend