Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$229.00
Save $70
The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2149 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,149 reviews
  • Rated 2 out of 5 stars

    Not Quite there Yet.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately returned this product. I replaced it with the in-ear version which has superior sound. I can understand this product path but it doesn't feel safe using it. I feel as if it is going to fall and sound quality isn't the best considering it's function. I'm not ready for open-ear just yet.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the sound quality of the earbuds, but we’re sorry to learn that the design and fit did not meet your expectations. The Bose Ultra Open Earbuds feature an innovative open‑ear design that combines incredible audio with all‑day comfort. With a cuff‑like fit, they leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.

      Regarding sound quality, this can be customized through the Bose app, and sometimes switching music apps can also enhance the listening experience. We’re still grateful you gave the Bose Ultra Open Earbuds a try, and we hope your new in‑ear version continues to deliver the listening experience you’re looking for.

      If you have other concerns or would like recommendations, please feel free to reach out to us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore these! I love how they securely cuff to my ear, allowing me to keep an ear out and hear my toddler.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need a lot improvement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is easy fit and not easy to wear. I dislike about poor sound quality, i could not able to hear voice in the call. Opposite person also couldn't be able to hear my voice clearly.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Ultra Open Earbuds, Shoto. We’re glad to hear you found the fit comfortable, as that’s an important part of enjoying your earbuds throughout the day. I’m sorry about the difficulties you’ve experienced. To help improve performance, we recommend ensuring the earbuds are running the latest firmware through the Bose app, as updates often enhance sound and call quality. Additionally, checking your device’s Bluetooth settings and microphone permissions may help resolve call clarity issues.

      We truly value your feedback, it helps us refine our products and ensure they deliver the premium Bose experience you expect.

      Gem – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great audio

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for almost a year. Had AirPods beforehand, and will never go back. Pricey, but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the gym

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for me as I cannot wear the in ear ear buds. Don't have to worry about them falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and I could hear everything around worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, i tend to forget i have them on. Sound quality is alright. Not useful in loud environments like a gym

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing comfort

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these!! Better than AirPods. AirPods hurt my ears after 30min of wearing them. These sit effortlessly and I can wear them for over an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this when I work. I love so far. If you wear this for hours, it can hurt the ears, but not that serious. I considered this and open dot Shokz. No regret for my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfort

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost these anywhere for a hot minute was panicking until i realized i was wearing them. Wow

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ultrasound Bluetooth

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth I've ever bought. The sound quality is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bosé earbud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommended ! Easy to use and great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to ride on subway to listen to audiobooks and could not hear a thing . Returned due to moving around on my ear and not meeting my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose are the best headphones for people who have small ears. They don’t fall out, they give you great sound and best of all there great because you don’t have any directly in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went thru other ear buds before I got these. Bose -FANTASTIC! Sound cannot be beat. Easy to put on & not even feel like wearing anything. But it is the sound that is sesational.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the audio and great for my running workouts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great i like them. They are acceptable to use at work since they do not go directly in the ear. I happy with my purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    All most the total package

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept. The sound quality for music is outstanding. It does stay in your ear securely. Whenever I'm riding or walking, the only downfall. Is the call quality when making and receiving a call? It's an issue. People cannot hear me and if they do, it sounds gargled.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We're glad to hear you enjoy the sound quality for music and find the earbuds secure. We're sorry to learn about the call quality issues you've experienced. In case you are still experiencing issues wile on calls, please don't hesitate to reach out to us, so that our team can assist you further.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best ear buds ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds on the market. Bestbuy was the only place that had the blue ones and at a cheaper price than many other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn5550

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really good! Noise cancellation is ok being that they are open ear

    I would recommend this to a friend