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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2149 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,149 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit better than i thought it would, and its good with the sound quality. And i also think it looks cool the way it fits in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the open design that allows me to talk to others while still enjoying some crisp audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I’ve ever bought!! I ditched my AirPods for these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones sound is great and I dropped them 3 times outside and they still work good no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best ones I've ever purchased and owned- however, they do look a bit like earrings which can be awkward for some guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Great price. Easy online purchase and home delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went back to the new beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible earbuds. I was so sold on these. Can’t hear nothing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    For calls and music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Just did not sit on my ears well. I did like the speaker quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Stealth Mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Easy to forget it's in your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Innovative ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds had good sound and are a great idea. But for my use case was not in my best interest to keep past the return window. I would consider purchasing again if the software included multi-point connection and additional colors to choose from.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you've returned your Ultra Open Earbuds, though you did like the concept and their audio performance. Multi-point connection is planned as part of a future update; Bose will provide further information on this once available, so do stay tuned! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great option if you have children

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to hear your music or podcast if you have children and you need to be aware of what is happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market, i will never buy other brands again .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beautiful headphone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound but quality is not too sure. the ear attachment is not tightly held.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth IT!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this a little over a year and microphone does not work. Have had connectivity problems the entire time

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your experience with the Bose Ultra Open Earbuds. We know how important reliable microphone and connectivity performance is for calls and everyday use, and we’re here to help ensure you get the best possible experience.

      Our online support guide includes tips to optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your device is up to date. You can find step‑by‑step instructions in the guide here: https://bose.life/4bqSqs7

      We hope these tips help enhance the microphone quality so you can continue enjoying your Bose Ultra Open Earbuds with the performance they’re designed to deliver.

      Rein - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the fit on my ears not for me I end up buy something else

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Dwayne, thank you for sharing your experience. We understand that fit can be very personal, and we’re sorry to hear that the Ultra Open Earbuds didn’t feel like the right match at first. If you’re open to it, we recommend trying these easy tips on how to wear them properly to help improve comfort and fit:

      https://bose.life/3NSqup4

      We appreciate your feedback and hope this helps you get the most out of your earbuds.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable because they are open ear(doesn’t hurt) But I don’t like the fact my right headphones was never connecting never holds charge and takes forever to sync when Bluetooth is turned on

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Grace, I'm glad you find your Ultra Open Earbuds comfortable to wear! If the right bud won't connect or hold a charge, try a reset first. This is done by putting both buds in the case, then pressing and holding the button on the back for 20 seconds with the case still open. Rebooting your mobile device may also help in strengthening the Bluetooth connection. If these steps don't help, our support team will also assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    bose airbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice!!!!……………………………………………………………………………………,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these earbuds. He can wear these around the house and still be able to hear us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever made. I absolutely love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Perfect Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound, very comfortable. I had the Samsung ear buds and they hurt in your ear. These are not heavy, doesn’t pull or stretch your ear. Sits perfectly.

    I would recommend this to a friend