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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2247 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,247 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great for my audio books and music but it’s not so good with phone calls

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback! We're glad to hear you're enjoying the earbuds for audiobooks and music.
      Microphone issues can be caused by a few things, like a poor fit, blocked mic, or unstable Bluetooth connection. Outdated firmware, app settings, or environmental noise can also affect performance.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/3K1ybXK

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised with how well these worked! Made a great gift and wanting to get a second pair just for me. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Total good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pair be for love the sound give to a friend now got get another pair

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and extremely comfortable! Great for running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always sounds the best I have over the ears in the ears all are great these are great when in a busy area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's all it matters.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a present for my wife and she likes them very much,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing comfort

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these!! Better than AirPods. AirPods hurt my ears after 30min of wearing them. These sit effortlessly and I can wear them for over an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore these! I love how they securely cuff to my ear, allowing me to keep an ear out and hear my toddler.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose are the best headphones for people who have small ears. They don’t fall out, they give you great sound and best of all there great because you don’t have any directly in your ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meehhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underwhelmed for the price. Sound quality was meh. I did enjoy the outer ear concept

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback on the Bose Ultra Open Earbuds. Regarding the price, but the distinctive outer‑ear concept clearly stands out as a positive. The open‑ear design delivers sound without sealing off the ear canal, offering a more natural and comfortable listening experience while allowing you to remain aware of your surroundings. While sound expectations vary from one listener to another, the carefully considered design can be a great match for anyone who prioritizes comfort, awareness of their surroundings, and a relaxed, all‑day fit.

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went thru other ear buds before I got these. Bose -FANTASTIC! Sound cannot be beat. Easy to put on & not even feel like wearing anything. But it is the sound that is sesational.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear Pads

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound quality makes all audio sound more enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphones ever i always love my headphones but this is the best for working out

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, i tend to forget i have them on. Sound quality is alright. Not useful in loud environments like a gym

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for almost a year. Had AirPods beforehand, and will never go back. Pricey, but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Another great Bose product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t think of anything wrong with them. I really like how after hours of using them you forgot that you’re Wearing them. Probably calls are not the best, but I can live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    All most the total package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept. The sound quality for music is outstanding. It does stay in your ear securely. Whenever I'm riding or walking, the only downfall. Is the call quality when making and receiving a call? It's an issue. People cannot hear me and if they do, it sounds gargled.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We're glad to hear you enjoy the sound quality for music and find the earbuds secure. We're sorry to learn about the call quality issues you've experienced. In case you are still experiencing issues wile on calls, please don't hesitate to reach out to us, so that our team can assist you further.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit better than i thought it would, and its good with the sound quality. And i also think it looks cool the way it fits in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these to my daughter as a Christmas present, she uses them eveyday at work, like that you can still here what is going on around her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for almost 9 months now and these have been my daily driver. From using throughout my commutes and gym, they haven't let me down one bit.

    I would recommend this to a friend