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Customer reviews

Rating 4.2 out of 5 stars with 2247 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,247 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sounds but had no noise cancellation!!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for leaving your feedback! We're glad to hear you love the sound quality of our Bose Ultra Open Earbuds.

      Due to their open-ear design, these earbuds do not feature noise cancellation. They’re specifically designed for users who want to enjoy high-quality audio while staying aware of their surroundings.
      You can explore more features of the product on our website: http://bose.life/4nRAiwf

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones sound is great and I dropped them 3 times outside and they still work good no issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the audio and great for my running workouts

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Perfect Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound, very comfortable. I had the Samsung ear buds and they hurt in your ear. These are not heavy, doesn’t pull or stretch your ear. Sits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PETER ASAN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE EXCELLENT, THE BEST BUY SO FAR. GOOD FOR THE MONEY SPEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the 3 generation of air pod pros and these are a great alternative if you didn’t want to go the Samsung route.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great option if you have children

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to hear your music or podcast if you have children and you need to be aware of what is happening.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another pair of bose earbuds And I think these ones are a lot better. They fit near ear, totally different. You can't even tell that you have them on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried several brands and styles. Could not beat the Bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE EARBUDS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them! this is my second pair. you need to be careful because if it comes off you won't even feel it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to ride on subway to listen to audiobooks and could not hear a thing . Returned due to moving around on my ear and not meeting my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved it, she has not had any complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable because they are open ear(doesn’t hurt) But I don’t like the fact my right headphones was never connecting never holds charge and takes forever to sync when Bluetooth is turned on

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Grace, I'm glad you find your Ultra Open Earbuds comfortable to wear! If the right bud won't connect or hold a charge, try a reset first. This is done by putting both buds in the case, then pressing and holding the button on the back for 20 seconds with the case still open. Rebooting your mobile device may also help in strengthening the Bluetooth connection. If these steps don't help, our support team will also assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sounding, but need work on phone audio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially and still love the sound of these earbuds. My only problem is that the phone call audio is very poor. i was not able to hear the person I was talking to very well when using these. I have tried using these in both audio modes, but the results are the same.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      HI Rollin,

      It's great to see that you love the sound quality of the earbuds. I am surprised you've had trouble with phone calls, and I would recommend trying them with another phone to see if the same happens. I'd also suggest trying the steps here https://bose.life/3T7dNW2 that can help with the earbuds.

      We'd also love to help and would ask you reach out https://bose.life/contact to us for help.

      Nic - Bose Customer support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best ear buds ever purchased. One of the things I liked was the fact that I had no issues with the product staying in my ear without falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fit very well connects fast to any of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite headphones I own!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in February and I’ve used them every single work day since I’ve got them and I am OBSESSED. If you work where you are allowed headphones and still need to be able to communicate these are the best pick. Transparency modes don’t really work with me and it almost amplifies the sound around you. These allow you to listen to your music and still converse so easily. Not the best call quality but that is not why I bought them. If I’m not wearing silencing headphones, these are in my ear! Also bought the lilac case for it and I recommend that as well! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are good but the volume does is get loud enough.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have several issues that is just such a disappointment for the Bose name and pricey tag. I chose these as my first choice of open ear buds because it’s Bose and figured the pride was because of the quality . Was kind of bulky and heavy for an open ear clip . But the worst part was phone calls , everyone said they can’t hear me or that my words were being cut off . Next the music was hard to hear because of the shape of the ear buds it did not sit deep enough so I would have to crank up the volume or push on the outer of my ear to create a better seal then it sounds great . I thought the problem was my ear shape but it’s not because I purchased a different brand and it’s awesome for for phone calls and music is audible without having to turn the volume all the way up . I’m happy with my new purchase .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you so much for sharing your experience, we truly appreciate your honest and thoughtful feedback. We're sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations, especially given the trust you placed in our brand.

      The Ultra Open Earbuds are designed to offer a unique combination of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit is intended to keep you aware of your surroundings while delivering personal audio through OpenAudio technology.

      Regarding the call quality issues, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated correctly, it may impact how well your voice is picked up.

      To help improve your experience, we recommend checking out this troubleshooting guide: https://bose.life/4nkcekS It offers helpful tips that may enhance both call and audio performance.

      Again, thank you for your feedback, it helps us continue to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer support team using this link: https://bose.life/contactus

      Sophie - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Mother of Girls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good to listen to music but not good at all for taking calls. If you just need buds for music, I would say get them but if you are trying to take calls with them do not get these model,.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us, Angela. We’re glad to hear you enjoy listening to music with the Bose Ultra Open-Ear True Wireless Earbuds. Regarding call performance, the positioning of the earbuds can sometimes affect microphone pickup and overall clarity. You might want to visit the link below for a guide on proper placement to ensure the best possible experience for calls and audio.

      https://bose.life/4qg0AK7

      Thank you again for your feedback, we’re always here to help if you need further assistance.

      Gloria - Bose Customer Support bose