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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2247 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,247 reviews
  • Rated 5 out of 5 stars

    Bose headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, wife loved em as a gift, I have my own Bose and love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Ear buds never stay in my ears when I run, and these are a great alternative. They also make it easy to listen to music while still being aware of my surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these earbuds. He can wear these around the house and still be able to hear us.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beautiful headphone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound but quality is not too sure. the ear attachment is not tightly held.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose breaking boundaries again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! They’re quickly becoming my go to ear buds. Comfortable on your ear without others hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Everything I expected from BOSE!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Fantastic audio qualitly, neither sound or exterior sound overwhelms each other. After the first 2 mn you forget u even had them on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have those ones I like it the way to wear you can run and do all things you want and fill great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can be much better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for open earbuds but not for phone call

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They stay in place

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves them. Bought as a gift. Most other buds fall off, these don't no matter what we're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great comfortable and very easy go use love them!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning these ear buds. They are good for listening to music, but not good for phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for giving the Bose Ultra Open Earbuds a try and for taking the time to share your feedback with us. We’re really glad to hear they delivered excellent sound quality for music, that’s one of the key strengths that makes this model stand out.

      We’re sorry to hear they didn’t meet your expectations for phone calls. We completely understand how important clear call performance is, especially when earbuds play a big role in your day to day activities. Your comfort and satisfaction matter.

      The Bose Ultra Open Earbuds include two microphones in each earbud, and wearing them properly can significantly improve call clarity. Blocked microphones, such as from hats, hair, or other headwear may cause the person on the other end to hear muffled or unclear audio. Ensuring the microphones are unobstructed and that the earbuds are positioned correctly on each ear can make a noticeable difference.

      For more detailed guidance, feel free to check out this helpful link: Microphone does not pick up sound | Bose Ultra Open Earbuds  https://bose.life/4qvZ9qL

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones. The only downfall is people can't really hear you very well. But, they are great at listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great for music. But phone calls this is the wrong product Can’t hear people on de other side properly And they can’t hear you neither

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      I'm glad that you find the sound great. I'd recommend checking that your phone is set to use the earbuds microphones, and that the earbuds are positioned correctly: https://bose.life/4i3JXMY
      Please do reach out as well should you need help, as we'd love to have you get the most from the earbuds: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Awesome stereo sound, some connectivity issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive stereo is great. I continue to have connectivity issues with my iphone and people on the other end of the calls complain about roaring and excessive background noise. If needing for streaming rhen best buy, not great for calls.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you enjoy the immersive audio offered by your Ultra Open Earbuds, but sorry you are having connectivity and issue during calls.

      If the issue is still occurring, please try to reset your earbuds, following these steps:
      https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US

      If you need further assistance, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not for talking on phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for talking on the phone, love the open ear design; as my husband would claim he couldn’t hear me speaking with traditional ear buds. Could not hear him speaking with these although he loved the sound quality

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Bose open-ear earbuds. We’re glad to hear you enjoyed the open-ear design and the sound quality.

      The open-ear design is intended to let in more of the surrounding environment, which can sometimes make voices harder to hear during calls compared to traditional in-ear earbuds. Your feedback is very helpful, it highlights how different listening needs can affect the experience, and we’ll make sure it’s shared with our product team. To help you further with the earbuds here is a helpful article: https://bose.life/4cYXfed

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is amazing, still have them and the sound doesn’t lose, use them all shift and stays alive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this when I work. I love so far. If you wear this for hours, it can hurt the ears, but not that serious. I considered this and open dot Shokz. No regret for my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and luxury

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my wife and it looks very nice, small size with a good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Need a lot improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is easy fit and not easy to wear. I dislike about poor sound quality, i could not able to hear voice in the call. Opposite person also couldn't be able to hear my voice clearly.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Ultra Open Earbuds, Shoto. We’re glad to hear you found the fit comfortable, as that’s an important part of enjoying your earbuds throughout the day. I’m sorry about the difficulties you’ve experienced. To help improve performance, we recommend ensuring the earbuds are running the latest firmware through the Bose app, as updates often enhance sound and call quality. Additionally, checking your device’s Bluetooth settings and microphone permissions may help resolve call clarity issues.

      We truly value your feedback, it helps us refine our products and ensure they deliver the premium Bose experience you expect.

      Gem – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Open Ear Eden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The sound clarity combined with the ability to hear your surroundings is incredible.

    I would recommend this to a friend