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Customer reviews

Rating 4.2 out of 5 stars with 2247 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,247 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Honest review after purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I wanted something different than Airpods. The sound is great, should be a little louder but overall great. The con of this, making and receiving a call is terrible! Breaks up and the mic is extremely bad! People can barely hear me without me having to yell like im crazy. Bose dropped the ball on the Mic on these. R&D would’ve helped this product in various environments. Returning them back today. Hopefully the next wave is better and ill try again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are enjoying the sound quality of the Ultra Open earbuds. Regarding the issues you mentioned during phone calls, we have troubleshooting suggestions that can help. You can view our suggestions via the product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    good earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and would give these 5 stars for fit and comfort but the left one sounds like the speaker is busted. I exchanged the first set and the 2nd pair is the same way.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Susan,

      Is is wonderful to see that you love the fit and comfort of the earbuds. I'd recommend double checking the position of the earbuds on your ear to ensure the best audio quality, along with the other steps here: https://bose.life/3XHComM
      Please do reach out to us for support though, as we'd love to help: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Pretty but not quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cute but lose signal if you get 20feet from your phone. Don’t fit in the ear great for the price. Charge is not as long as it should be. Overall disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear you find the Bose Ultra Open Earbuds stylish, but we understand your concerns about the Bluetooth range, fit, and battery life. Bluetooth connections typically work best within about 30 feet, though obstacles or interference can sometimes reduce that distance. The open‑ear design was created to fit standard ear sizes while providing comfort and awareness of your surroundings.

      For battery performance, the earbuds offer up to 7 hours with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours with both Immersive Audio and Auto Volume on. With a fully charged case, you can get up to 19.5 hours of total playtime.

      If your Bluetooth connection is intermittent or drops unexpectedly, try the following steps: https://bose.life/3O6j3dA

      If your battery drains faster than expected, try these steps: https://bose.life/4rh5eHI

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the earbuds, especially when you don’t have to stick inside your ear, and still get great audio quality, makes this product a game changer,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For calls and music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Just did not sit on my ears well. I did like the speaker quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, doesn't fall out. Love these compared to other open ear headphones I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have, i think, every pair of Bose headphones there are. As soon as these came out, i had to have them and let me tell you, these are AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds you can still hear what’s going on around you if you have them on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and no ear fatigue. These ear buds deliver as promised

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is great, nice and clear sound and very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't feel right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and individual stated he didn't like how they felt. I returned them with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for work as they allow you to carry on a conversation without the need to turn them off or remove them from your ears. The bad is the battery doesn’t last as long as other ear buds I have tried in the past and the case is flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualities is amazing. Set up with iPhone was super easy app is a great asset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in under 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 04/26/2026. Never dropped them, always used the case to charge. Right earbud just stopped charging mid run and hasn’t worked since. Left bud is fine, so it’s clearly a hardware fault on that one unit, not user error. Sound and comfort were good while it worked, but a $300 pair of earbuds shouldn’t die like this before the 3 month mark. Disappointing for the price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JayR, thank you for sharing your experience with Ultra Open Earbuds. We are truly sorry to hear that your right earbud stopped charging so suddenly—especially since you've taken such great care of them.

      Since your left earbud is charging normally, it does sound like an isolated hardware issue with the right unit. Before giving up on them, you can try these quick guide to resolve the issue, https://bose.life/4f546E1.

      Because you purchased these recently in April 2026, they are fully covered under our manufacturer's warranty. If the reset doesn't revive the right earbud, please head directly to our Bose Repair and Replacement Page at the bottom of the link provided above to set up a quick exchange. We want to get a working pair back in your ears as quickly as possible!

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at the sound quality of these earbuds. Setup was quick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Almost perfect headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones fit is the most comfortable and secure I’ve felt. Downside is the speaker for the headphones is not good and does not pick up my voice. If they improved on that then this would be the best headphones out in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer in open air conduction earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided for this open earbuds after trying the alternatives in the shop by Shokz. I am a great fan of this kind of earbuds and I was aware of their limitations, open air or bone conduction. I was not convinced by the sound of the new open air Shokz, so I decided to give a try to the Bose, and my first impression was great. I am delighted with the sound and experience. It is really a game changer, and the recent firmware updates have improved a lot the sound and connection. Although I agree that the price is high, the results deserve the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really awesome for open earbuds! Great buy! And worth it! Its don’t slip Like my apple AirPods when im running or at the gym..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just what I needed for my oddly shaped ear holes. Lol. They stay on my ears at the gym and working on equipment, which I do for a living.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Highly recommend. You won’t be disappointed

    I would recommend this to a friend