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Customer reviews

Rating 4.2 out of 5 stars with 2247 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,247 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. It fits perfectly and does not hurt my ear therefore I can wear them all day and forget that I have them in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for me as I cannot wear the in ear ear buds. Don't have to worry about them falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Stay on and it doesn't hurt my ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't fall off I love this earbud...... I shake my head back and forth up and down and it doesn't fall off

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set highly recommended good battery life btw ................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Bose product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them there very good, I've had a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds on the market. Bestbuy was the only place that had the blue ones and at a cheaper price than many other stores.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t mind the lack of noise canceling then it is great to use. Quality sound and you can still hear people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were gd but just don't last long as i expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose open ear Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is usually my go too listening device however, the device hurt my ear lobe and it constantly shifted. Music quality was nice. One additional thought, no multipoint device use however, the open ear concept was good.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that the Ultra Open Earbuds were hurting you, though you did enjoy their sound and open-ear design. The earbuds are designed to provide a comfortable fit to a wide range of users, however we appreciate that comfort is subjective. The earbuds can remember the 6 most recently paired devices, but only one device can be used actively at a time. Regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Amazing after the first week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! However for the first week of wearing them they were extremely uncomfortable. Also when u have the volume all the up, other people are bound to hear it. But over all, the volume is good and its nice to not have to take them off or pause the music when someone approaches you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They Work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok. Sounded great, but it definitely takes some getting use to, and practice, putting on. The sound quality also depends on how you put them in your ear. It's takes a minute to find the right spot.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of the Ultra Open Earbuds! It's true that a product with an initially unfamiliar design will take a little getting used to; however, if worn correctly, the Ultra Open Earbuds will supply rich, satisfying audio and a secure, yet feather-light grip. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best ones I've ever purchased and owned- however, they do look a bit like earrings which can be awkward for some guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but little on the bass but expected due to the fact they are not ear buds that fit in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Nice Try Bose, try harder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big Bose guy. You name it i probaly got it. When i saw these i could not wait to pick these up. Bose need to go back to the drawing board with these. I know they are open air but the aound should not suffer becaue of that. I purchaed these on a Friday and by Monday morning they were returned. The sound is very shallow and when you are on the phone people complained about me sounding like im across the street. Yes i had them on correctly. I was in an office environment iy was better but the mall forget about it!! The design is fire. I think the next ones will be better but for now i had to pump the brakes on these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for providing your feedback, we're glad to hear that you enjoyed the design of the Ultra Open-Earbuds. Sorry that you faced some issues with using the call feature, thanks for ensuring that these are securely placed on your ears, you can find some additional troubleshooting here - https://bit.ly/3ww4pUo If you require any additional support with your product in future, do not hesitate to reach out to us directly via https://bit.ly/3UNtwsQ
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. I have vertigo and do not like anything in my ears. This is perfect for me and I don't even realize I have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose ultra open earbuds are fantastic the sound is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great open ear but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, can’t tell you even have them on. Great open ear headphones but Very bad microphone sound though. Too expensive to not have good mic quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rene,

      It's great that you like the lightweight design of the earbuds. Make sure the earbuds are in the correct position when worn (https://bose.life/4efpjYn), and try our troubleshooting steps (https://bose.life/4hIn02q). Please reach out to us also, as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 2 out of 5 stars

    If you purchase get the warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my ear buds for a little over a year and for some reason they just stopped charging and of corse when I checked to see how much warranty was left . It had lasted.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Kenneth! Thank you for taking the time to share your experience with us, we truly appreciate your feedback regarding your Bose Ultra Open Earbuds. These earbuds are designed to offer a unique and comfortable listening experience with their open-ear design, allowing you to stay aware of your surroundings while enjoying your audio. While we understand that you experienced an issue with your earbuds no longer charging after your warranty period, we will be more than happy to help you with your concern. Please contact our Bose Customer Support directly, they will be the ones who can assist you and explore available options to help resolve the issue. Here is the link: https://bose.life/4ezXSLS

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best if it comes to music the sound is so good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t even notice they are there with awesome sound quality. Would definitely recommend

    I would recommend this to a friend