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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2247 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,247 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. No in the ear buds, which never stay in my ears. Music is clear and outstanding sound. Very satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for music not calls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for music, however not a good product for phone calls. Had to return them. It is very important to me that I can use my earbuds for calls and entertainment.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. I’m sorry to hear that the earbuds didn’t meet your expectations for phone calls. We understand how important it is to have a product that works well for both calls and entertainment, and your feedback is valuable to us.

      For future reference, you may try using this link to explore solutions about the Bose Ultra Open Earbuds, which are designed to deliver excellent audio while maintaining strong call performance: https://bose.life/3MwROs6

      We appreciate your input and are here to assist you anytime you need support, just use this link to contact us: https://bose.life/49SSe5s

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfort you can have it on for many hours but not good when you are in a call, not good for me, but if you want to listening music only good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ernesto, I am glad to hear that you are enjoying the comfort and sound quality of the Ultra Open earbuds. We have troubleshooting suggestions that can help with issues during phone calls, you can view our suggestions via the product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great and stay put even while running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice and affordable earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was perfect thanks Best Buy for having the most great items but the only thing I didn’t like is they are hard to star in your ear. I prefer one that holds on so that I don’t lose it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So far the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These might be my favorite!! So comfortable!’ can hear the beach or traffic or my music or book..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 1 out of 5 stars

    Died after 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three months of owning them the right earbud wasn’t working anymore. I’m going to bestbuy now to figure it out, but if I get nothing out of this I recommend not buying this product. Besides that the battery life is great, stick in my ear pretty well but if your in a loud environment probably don’t buy this product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Gavin,

      I am sorry to hear that your Ultra Open Earbuds stopped working.
      I would recommend factory resetting the earbuds to clear any internal errors. You can find how to proceed here: https://bose.life/4eK62OK

      If you need further assistance, don't hesitate to contact our team, we are always happy to assist:
      https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unconventional but they are comfy and sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great much better than the earbuds that go into the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality earbuds !! Their noise cancellation was definitely something cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment, but that price tag sucks. If you can get it on sale absolutely do it or if you have points. 300$ product shows why it's worth it but a 200$ price tag and this product would be flying off the shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE enough said

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THEM once again BOSE delivers the goods best buds i have used to date only missing ANC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these is good. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my open ear ultra earbuds ive even gotten other friends to switch to them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it work well and hear the music and while excersizeing at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. I have awareness around me and can jam

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, the only thing is the placement should be considered greatly or you can get alittle pain in the ear cartilage. And the mic for calls could use some work, everyone has trouble hearing me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Super experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing devices, surprise me that stay fixed even with strong movement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundtracks to life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones from Bose yet when you want to have music playing in the background of your day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mic not up to par

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound for open earbuds from bose qas as expected, but mic quality was not good. Mainly used in office environment and mic had difficulty picking up my voice.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of the Ultra Open Earbuds, Edi! If the mic is having difficulty picking up your voice, make sure the mic holes are not covered or blocked. If that fails, our support team will be happy to assist further. Warm regards, Fiona M. - Bose Customer Support bose