Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Top Deal
Loading...
$199.00
Save $100
The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2247 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,250 reviews
  • Rated 5 out of 5 stars

    Open ear iem

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open ear iems availability had shoks and sonys

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    my humble review

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound The sound was amazing however when someone call they couldn’t hear you

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Happy to hear you like the sound quality of your Ultra Open Earbuds! If you're having trouble being heard on calls, one thing to check is that you're using the earbuds' latest firmware. The earbuds are updated wirelessly via the Bose app; the case is updated from a computer by going to btu.bose.com. If updating doesn't help, our support team will be happy to assist you via further troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Nice head phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome one of the best pair of headphones I ever bought

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were good and the volume was excellent but the size it good and it nice and soft

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Luz,

      I am glad to hear that you love how great the Ultra Open earbuds sound and how comfortable they are.

      If you have any questions, please don't hesitate to contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for a mom who wants to listen to music or make calls but also hear my daughter in case anything! 4/5 because sometimes others have issues hearing me if I don’t have both on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphones that you can have, the sound is perfect and practice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    No worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but when you answer a call you can barely the person who called. They are not worth $300. Bose has to do better

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ronald,
      Thanks for your feedback, We'll be happy to help you with the concerns you're facing with the call quality, you can view out troubleshooting guide here - https://bit.ly/3ww4pUo If you require any additional support, our Bose product support teams will be more than happy to assist you further. Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great sound and quality. Great for outdoor activities and use to workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my earpiece

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earplug so easy and too real noise you will love and keep, amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They are ok...

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To listen to music they are great but to have a conversation no. The other person will not hear you at all and I believe this is an issue with this earbuds anyway. But overall good for listening to music.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us.
      We’re glad to hear you’re satisfied with the audio quality, but we’re truly sorry to learn others are having trouble hearing you during calls. Clarity is very important to us, and we appreciate you bringing this to our attention.
      We’d love to help you troubleshoot the microphone issue. Here's the troubleshooting link that can help you have a better call lity nd---ka08c000001bujeaaa?language=en_US

      -Jelyn, Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what I was looking for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and the sound is great. I really like the size of the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok. They don't last all day. Sometime have issues with the other person hearing me. If I only wanted them to listen to music...then they'd be fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great Design, basic sound quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like honestly, I totally get “open ear” design.. but overall sound quality sounds a bit (low end). Bose is usually known for deep bass, however these provide none. As far connectivity goes, these only work if you download the Bose app to set them up first (No EQ features within the app for the earbuds) For $300 these should’ve also been waterproof. Great design though!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Obadiah, I am sorry to hear that the Ultra Open earbuds haven't met your expectations, The app is designed to make pairing the earbuds to your phone much easier on top of the features the app provides including the ability to control everything through the Bose Music app take personalization even further with Adjustable EQ to Control bass, mid-range, and treble levels as you go.
      This can be found in the audio section.

      As for their water resistance levels while not waterproof these boast a water resistance level of IPX4 so they can get splashed on, dripped on, sprayed on without worry.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the price very high for the sound quality it has, they are very comfortable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable, and you forget that you are wearing them. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose Open earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great for open earbuds but I always get people on the other side of the phone tell me they can barely hear me or that I sound far.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy that you like the sound of the Ultra Open Earbuds, Raul! If people on the phone are having trouble hearing you, make sure the microphone holes on the inner edges of the earbuds are not blocked. If that doesn't help, please contact our support team for further troubleshooting help. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeat sound & can hear all things around you while listening to your music

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Super cool design. I really like the way it fits on my ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jasper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product my wife enjoys them very much and glad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift so they haven't been uses. I'm sure they're great!

    I would recommend this to a friend