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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2247 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,250 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and so happy with my eardburns i recommendent for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great so far. Avid gym goer and runner here. They seem to be working well under both conditions so far. Plenty volume when needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wearing is comfortable but not call.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call is not very effective and are not convenient.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi RoyRich, thank you for sharing your feedback. The Bose Ultra Open Earbuds are equipped with two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.

      We’re sorry to hear that you’re experiencing difficulty with call quality, and we’d like to help improve your experience. You can check out this helpful link for more information: https://bose.life/4umB9ZG

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great little head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset fits easily on ears and comfortable to wear for all day use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    New Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they are not “inear” this ones i dont have sweaty ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Business owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, I love the sounds and app from Bose products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. First set of earbuds that i can actually get on my tiny ears!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I returned them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was great. The issue was that they disconnect after so long of inactivity and were a pain to reconnect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eagerly awaiting….waiting…waiting…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good experiences with Bose products and own quite a few, so my review of these earbuds could be really good. However, these have been on back order for the last month and I have not had a chance to even try them out. I am giving Bose a 5 star review based on my past experiences, but reserve the right to change my rating if and when I finally get them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Ear Buds OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and high quality reception and get value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noise

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds good to use in quiet places. When you use them in gym or the street you will hear all the noise around you .you will not be an enjoy the music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Albert, thanks for sharing your feedback! Intentionally by design, the Ultra Open Earbuds combine an innovative open-ear cuff design with OpenAudio technology to deliver rich, private sound and all-day comfort. The cuff-like fit keeps your ears open to ambient sounds so you stay aware of your surroundings while enjoying immersive personal audio.

      If you're looking for a noise cancelling experience, check out our range of QuietComfort headphones and earbuds to silence the noise around you.

      Nj - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Usefulness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Earbuds makes its easy to use while im working and warranty swap was super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and happiness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. Bass is amazing. Can never go wrong with Bose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bose open ear buds... I can still hear what's going on around me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, received product on time, and super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear bubs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds loud like having a party in your ears!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Happy with the purchase! I would buy again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review bose open earbud

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is okay to listen… not much of a bass sound.. i incurred a problem with phone call. When i talk the other line can hear but when they talk i can not hear what they say

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Antony, thank you for sharing your feedback about the Bose Ultra Open Earbuds. We understand your concern about issues during phone calls. Since the other party can hear you clearly, the problem may be related to the microphones or signal quality on their side. We suggest asking them to check their connection to ensure it’s stable.

      However, if you notice similar issues while listening to music (and not just during calls), it may point to a broader audio problem. In that case, we recommend following our troubleshooting guide: https://bose.life/4sOWCbC to see if it helps resolve the issue.

      If the issue persists after following these steps, our support team will be happy to assist you further: https://bose.life/contactus

      We hope this helps get everything back on track so you can fully enjoy your earbuds.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    supreme sound, so clear nothing compared to this headphones, out there

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Quirky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unique, kinda pricey. Definitely fits a particular niche in earbuds.

    I would recommend this to a friend