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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2247 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,250 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing quality! Love them and wear them daily!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. It’s hardly noticeable around the ear, but I do find myself having to adjust it for the best volume range. For the best experience download the Bose app

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with the Ultra Open Earbuds. I am glad to hear that you love this product. Please note that they do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back.

      If you have any questions, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Rated 5 out of 5 stars

    Bose over ears earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase when it comes to earbuds. I want them in gold as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with these headphones super nice and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and does not hurt the ears would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And love it but with phone calls its no working really good but for the rest in music and outdoors gym i love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Costly but well worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little buds. Small, powerful and great sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broke yesterday

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product all of a sudden does not turn on and will not charge anymore.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Earljam! We're sorry to hear that you’re experiencing issues with your Ultra Open Earbuds. This problem can sometimes occur if the earbuds are not making a proper connection with the charging case. We recommend checking the charging pins inside the case to ensure they are all popped out and undamaged, as this can confirm whether the case itself is functioning correctly. Additionally, gently clean the charging contacts on both the earbuds and case, and try using a different USB cable and power adapter to rule out charger issues.

      Here is a full guide troubleshooting guide you can follow to help resolve your concern: https://bose.life/4338LPY

      If the issue continues after trying these steps, our support team will gladly assist you with further troubleshooting through this link: https://bose.life/contactus

      We hope this helps you get back to enjoying your Bose Ultra Open Earbuds.

      Sophie - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    I Can Not Hear You Now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had great reviews, however upon use did disappoint. Not only was the volume low, but it was not clear as well.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JarmanP, thank you for sharing your feedback with us. We’re glad to hear you gave the product a try. Adjusting the volume through your connected device and customizing the audio performance through the Bose EQ can help enhance the listening experience. You can also try adjusting the earbuds to ensure they are worn properly, fit plays a big role in both comfort and sound quality. If you are experiencing unexpectedly low audio, you can also use this troubleshooting guide to help resolve the issue. (https://bose.life/4trsPXR)

      Thank you again for taking the time to share your thoughts, feedback like yours helps us continue to refine our products and deliver a better listening experience.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Comfortable Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products is exactly what I needed. Use it to listen to music and fall asleep like a baby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to everyone family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product good quality and sound perfect for my

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound, you forget that you are wearing them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you can listen to your music and your environment simultaneously while walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perfect excelente for me and my life is going well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended for quiet places

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really feels like you are not wearing anything. Volume is not as much as the in ear ones but still good. Hard to ear if you are in a noisy place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small ears no hassle easy to use a+

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose ultra open ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not that great plus the fit is not great as well. I am disappointed for these to be a Bose product and expected it the comfort , perform and over all sound quality to match their other products. The best one so far would be Shokz.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi TonyJ, thank you for taking the time to share your feedback on the Bose Ultra Open Earbuds. We’re truly sorry to hear that the fit, comfort, and sound quality didn’t meet your expectations. That’s certainly not the experience we want our customers to have.

      Fit and comfort can vary from person to person, especially with open‑ear designs, and we understand how important it is for earbuds to feel secure and perform well throughout daily use. Your comments on audio quality and your comparison to other brands are valuable, and we appreciate your honesty.

      To help you get the best performance from your earbuds, please check out these quick guides:

      Wearing and adjusting your earbuds: https://bose.life/474HUVN
      Improving sound quality: https://bose.life/40v74JC

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this product. I don’t have to compromise safety with the ability to listen to music and still hear the outside environment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds! Got them for my birthday and it was the best gift EVER! Use it on the daily at work.

    I would recommend this to a friend