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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2250 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and secure fit, often highlighting its open-ear design, lightweight build, and impressive battery life. They also appreciate its ease of syncing. However, some users reported challenges with connectivity and low volume, and a few felt the product was overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,250 reviews
  • Rated 5 out of 5 stars

    Bose Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a pair for my wife. she loves them too. work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I do not have to take out my Earphones or use transparency mode which decreased my battery consumption on my other buds. so these are amazing and hardly notice they are on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, I dont have to worry about loosing them! I need to buy another pair , so that I can have a spare on hand when the battery needs charging. Sometimes I forget that I have them on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo much better than I expected. Let's me zone out but still be aware of my surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound light they look nice BUT they stop working still connected to the phone but no sound on call or music you need so very annoying that you answer a call and no response im a samsung user i dont think this should be an issue still Bluetooth l....

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're happy you're enjoying the excellent sound and style of your Ultra Open Earbuds. Sorry you're facing some connectivity concerns, use our troubleshooting guide here - https://bit.ly/3TJIaSO if you need further support, do not hesitate to contact us via https://bit.ly/3UNtwsQ

      Tegan - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues. Do not buy. ………………………………………..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Lilyj, thank you for sharing your feedback with us. Bluetooth disconnections can happen for a variety of reasons, such as moving too far from the paired device (Bluetooth typically works within about 30 feet), interference from nearby devices like Wi‑Fi routers or microwaves, outdated drivers or firmware, or even power‑saving settings that limit performance. Pairing with multiple devices at once or rare hardware faults can also cause repeated drops. Environmental factors, such as crowded areas with many wireless signals, and mismatched Bluetooth versions may further contribute to connection issues.

      To improve stability, we recommend keeping devices close, updating firmware and software, disabling battery saver mode, disconnecting unused pairings, and restarting both devices to clear temporary glitches. To help resolve this issue, you can check out this helpful link: https://bose.life/4mIlb8N

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG the best earbubs ever. I wish I've know about this longer ago. I use it everyday:) Very Pleased with Bose:)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Help me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam having a lot of trouble putting this on and I have to hold it on my ear to hear the music but that's the only way I can hear the sound which is awesome

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Looks cool, but practical.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design, not remotely practical. It do not work for me at all. I went to the car, tried them, went back and returned them. They look sleek but i don’t know who they would even work for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I am Impresses tho 4 Sho he said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d like for these to improve Ayyyyyoooooooooooooooo

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    May Not Fit Large Ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not fit in my ears. Perhaps the rim of my ears are a bit thicker than average - but not by much. I felt like the buds will not sit correctly in my ears no matter how many times I repositioned them. Unfortunately, these buds only come in one size. So if your ears are a bit larger than average, you may run into the same issue as me. Due to this, the quality of the sound didn't sound to great to me (But I think if they sat in my ear correctly, it probably would've sounded better). I really hope that Bose can make these buds in a larger size - because I was really looking forward to owning them. I decided to return mine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound good , mic bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is okay but the mic was really bad Even in indoors -- it wasn't able to pick up

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Cheryl.
      Thank you for your post. We are happy to hear that you love the sound quality of the earbuds. If the microphone on your product picks up your voice quietly or with added noise that makes it difficult for others to understand you during phone calls with your product, try the steps here: https://bose.life/3ATowhy. If you require further assistance, feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
      JaiSan - Customer Support bose

  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super convenient but Bose products for the ear NO Base!!!! As usual. When I think Bose I think clean, clear, and base. How they say substance!!! I want to hear every instrument

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Yolanda, I'm sorry to hear of your disappointment with the Ultra Open Earbuds' bass performance! Don't forget that these earbuds come with an Equalizer built into the app. This allows you to fine-tune your sound, in order to achieve the bass, mid and treble output that you're looking for. To use the Equalizer, go to the Bose app, select your earbuds, then tap the "EQ" button in the lower-left corner. Or, within the "Sound" section of the Settings menu, select "Equalizer". I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose, ultra open

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months of use the battery died and did not charge anymore ,The sound quality is good but the environment has to be silent

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear about the battery issue after just three months of use. That’s definitely not the experience we want for our customers. If you haven’t already, we recommend reaching out to Bose support, as your device may still be under warranty. You can reach out to us on our website here https://bose.life/globalcontact, or via any social media platform.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much I should buy another one of this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! A little expensive but well worth it. The noise canceling is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S Tier Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever!!! Good buy. Would recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Key, S Tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever!!! Good buy. Would recommend to everyone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    waste

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way over priced and honestly its not great. the sound is meh and they fall off a lot

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JulioV, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature an innovative open‑ear design that combines incredible audio, all‑day comfort, and a cuff‑like fit. We’re sorry to hear they didn’t meet your expectations in terms of sound quality and fit. We’d be happy to provide guidance on improving stability, here’s a helpful guide you can use to ensure proper wearing of the Bose Ultra Open Earbuds: https://bose.life/3QaB1wQ

      We hope this helps, and we’ll also forward your feedback to our team as we continue enhancing our products.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    I love that

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking I would have to return it but it is a wonderful device that transports you to another world, META really did an incredible job with better functions than the Apple vision pro

    I would recommend this to a friend