Customer Ratings & Reviews

Excellent product and is exactly what I expected!!

Great for music but not for phone calls………………………..

Are these best open-ear in This moment, excellent’

People say they can’t hear me I have to constantly speak loud. They are comfortable

for these beings Bose. I did not like the sound quality. I feel they could have made this much better. I do like the way it fits and does not move from my ear, But I had to return these because I do not compare to an Airpod.

only for music not call The sound in music is very good, not in calls

I'll start by saying these earbuds are not necessarily tailored for audiophiles. Mainly due to the open ear design, you'll probably never get really deep or punchy bass out of them which is difficult for in-ear buds as well). However, they do sound really good otherwise and do actually lean a little to the bassy side so you may even want to dial that back a tad with the EQ. But whether you're working from home, at the office, or simply going about your daily routine, they do a really great job of what they're meant to do. Which is allow you to listen to quality audio or take phone calls while also being aware of your surroundings. While it might be awkward putting them on at first, they really are comfortable. The design allows for extended wear without causing discomfort or fatigue, making them ideal for working all day or binge-watching sessions. You can easily forget you're wearing them, especially when watching a TV show or movie, due to their lightweight and unobtrusive build. Speaking of that, the immersive audio actually pleasantly surprised me. While they may not deliver the depth and richness of over-ear headphones, they do a good job of enveloping you in sound without completely isolating you from your surroundings. This makes them perfect for catching up on Netflix series or enjoying some YouTube content without completely disconnecting from the world around you. But if you don't like that, you can always just use them in the standard stereo mode that you might be used to. Their open-ear design also has practical benefits. Unlike traditional earbuds that seal off your ear canal, these allow ambient noise to filter through, enhancing situational awareness. This feature is particularly useful for outdoor activities like jogging or cycling, where being aware of your surroundings is essential for safety. But don't think exterior noises will overcome your music or calls. It's a weird sensation at first but wearing them at a normal listening volume, such as you would on a phone call, you hear the audio just like if you were wearing regular in-ear buds, but but if someone talks to you or the dog barks, or whatever, you'll hear that too. Now you alao can turn up the volume enough that you can drown out some or most of those outside sounds, but you're still going to hear those higher pitched noises coming externally (i.e. sirens, screams, barks, etc.) It's up to you really - the higher the volume the more you can drown out. So you can turn the volume up where you can clearly hear your music, etc. but still be able to hear and understand someone talking to you, or you can turn it up a little more and be able to hear them talking but maybe can't fully understand them. They really are very versatile in that aspect. They're really easy to use and unlike some earbuds, pairing them with your device is quick and hassle-free, and the controls are intuitive, allowing you to adjust volume, play/pause, and take calls with ease. However, they do have their limitations. As mentioned earlier, if you're a discerning audiophile seeking studio-quality sound, you may find these earbuds lacking. Additionally, the open-ear design means they may not be suitable for noisy environments where you need complete isolation from external sounds, so they're not going to be sufficient for use as PPE. I feel like you really do get what you pay for with these though. Yeah you can get better sounding earbuds for less, but you're not going to find anything as versatile as these. I find myself leaving them in my ears throughout my workday because I can hear everything same as if I have nothing on my ears, and if I get a call or want some music, they're already in. And I really do forget they're in at times. So after using these, I really can't see going back to in-ear buds (unless it's a situation I need PPE.) They really are that versatile and innovative. And don't get me wrong though in regards to audio quality, because that is subjective to different people. And these do sound good. Plus this is a gen-1 product and I haven't gotten any updates yet so I'm sure they will be taking user feedback and constantly improve them further. I would definitely recommend them and am even thinking about getting my wife and teenage daughter a pair.

They are not very good, especially when I talk to people. They hurt your ears after some time, when I take them off, my ears are red. I’m very disappointed in the quality. This is my first time being disappointed by the product Bose. Most all my stuff is Bose, so I know what I’m saying is true

It was good at first until the right one stopped working.

I can barely hear when we talk on the phone. It's not snug—it slips off easily.

Would not recommended, i bought these as a gift for my brother and while testing them he turned some music on low and i could hear it sitting 5 feet away from him. I get these are better for your ears but you dont want others hearing your conversation or music

They where ok just not worth the money. Every call taken people would say often they couldn't hear me.

They sit awkwardly on your ears. No amount of adjusting helped. This causes the sound to not properly get to your ear. The audio quality was that of something far cheaper. I usually love Bose products but they have seemed to gradually go down in quality with each new item.

This headset is not worth $299. The volume is low. It’s just not worth it. There’s no noise cancellation it’s just not worth $299 is not worth $99.

I feel this is mainly for joggers and people outdoors that need to pay attention to their surroundings. Not design to talk to people on the phone because it has the worst ever microphone quality like way below -3 star.

Music sometimes randomly pauses for a couple seconds. Also makes a cracking noise at time.

They fit ok but u have to play with them not for me

The quality is not good, the person can never hear me.

I bought these to be able to use as blue tooth while wearing my hearing aids, but, unfortunately the microphones on these are awful, and people i was trying to talk to on the phone couldn’t hear me. By the time I gave up on them, it was too late to return them, so I’m just out $300, and the earbuds are in the trash

[Employee of bestbuy] The sound is wonderful but the fit is not for all ears. They kept falling out of my ears and I adjusted them several times and they still kept falling out