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Customer Ratings & Reviews

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$254.99
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Comp. Value: $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1967 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,967 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose-Ultra Open Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long lasting battery. I love that you can have them on your ear and still hear things around you. Conformable to wear as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for me but maybe not everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, I have a lot to say about these headphones after having and using them for a few months. I have a medical issue called Trigeminal Neuralgia and it makes most headphones, over and in ear, impossible to wear. These do not touch my face at all so they are perfect and I can wear them without it causing the nerves in my face to go absolutely haywire. If you struggle to find comfortable headphones because of something like Trigeminal Neuralgia or TMJ I can't stress how absolutely perfect these are to not irritate those conditions any more in my personal opinion. The sound quality is good and I love that they connect to two devices at once so I don't have to switch connection back and forth between my phone and PC. They don't play sound from both simultaneously but whichever the last one you initiate sound on will play and pause the other so that's very convenient. They do not noise cancel but they do make it easier to wear and hear things around me which has been awesome at work and I don't mind that at all. My big gripe is that on phone calls the person on the phone can almost never hear me talking. I've tried to adjust almost everything I can think of but I end up having to disconnect them to talk on the phone just so the other person can hear me which is incredibly frustrating. So if that's what you'll be using them for don't get these. Get a different brand of clip on or something. These are very expensive. In some ways worth it but I've just not been blown away by the price point. You can get other clip on headphones that may be better than these for $100 less. I'd expect for the price that I wouldn't have to disconnect them just to talk on the phone. So hopefully Bose can correct that issue in the future with w design update or something.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones all around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way they hold on to the ear is not too tight. It does not give ear fatigue. The sound is full and rich. I can have both headphones in and still be able to hear my surrounding environment, especially my kids. I love that I can have them in and get a nice full sound and still be aware of my surroundings! Also, the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Excellent product, not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are very comfortable, sometimes forget I’m wearing them. Sound quality is solid enough for open ear. Durability is bad, especially for the charger. Was great for a few months and then kept getting bad connection and headphones not charging. Then sounds quality started to fade or interruptions happened more often. These were largely used for workouts and during work. While working they were great, guessing the sweat is what made them breakdown, which is unfortunate because should be awesome for that

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Bose Ultra Open earbuds. We’re glad to hear that you found them incredibly comfortable and appreciated the solid sound quality, especially during workouts and work sessions. While these earbuds are designed for active use, exposure to sweat and moisture can sometimes affect long-term reliability, especially around sensitive components like the charging contacts.

      To help maintain optimal performance of your Bose earbuds, it's important to follow a few care and maintenance steps. First, gently clean the charging contacts with a dry cloth to remove any residue that may interfere with proper charging. Next, check for firmware updates using the Bose app, as updates often include performance improvements and bug fixes. Lastly, after workouts or exposure to moisture, be sure to store the earbuds in a dry, cool place to prevent any long-term damage caused by sweat or humidity. Hope it helps!

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Busy lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Boss ear buds for my husband Christmas gift and he love it. It's so comfortable when put it in the ears,, the sound is awesome and the battery charge last a long time. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Open Style Earbuds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome. The clarity and details. Bass is great for open style. More bass than other open earbuds and the best part is thay even at low volume, the bass is very noticeable. You can feel the rumble. You can adjust it in the Bose app EQ. Very comfortable and the battery lasts all day. If you are looking for open style, get these!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Fit

    Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Open Earbuds offer excellent comfort and sound quality, providing an amazing fit that makes them a joy to wear. With their innovative design, they deliver immersive audio without blocking your ears, making them perfect for staying aware of your surroundings while enjoying your music. Overall, a fantastic choice for those seeking both comfort and quality in their earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great with a couple of cons.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For open ear buds, these have fantastic sound. Decent bass if you crank it up in the Bose Music app. Fits well for my ears. I took a star off for the price, and no wireless charging. No excuse for a $300 pair of buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound but minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for about 2 weeks now and I think the sound on them are really good for what they are. Open ear headphones. I ride the metro so these are perfect for staying aware of my surroundings. The volume levels are great but I have noticed that sometimes a drop in volume at times. I could be listening to something and it sounds crystal clear at about 70% volume, but sometimes (in the same environment) I would be at 150% volume and can barely hear anything. I've had to close out all apps and restart my phone and the sound would go back to normal. I've had one connectivity issue so far where my phone would not connect again to these earbuds for approximately 20 minutes. I restarted my phone, disconnected the headphones from my device, placed the headphone back into the case and nothing. It wasn't until about 20 minutes in the case and it began working again. And yes they were at 100 % battery. I had just finished charging them and was headed to grab lunch but they wouldn't connect. I want to give these a higher review but right now I see a few problems happening in just a little over 2 weeks and I hope they don't continue. If the problems don't persist in the next few months I will gladly bump up the rating on the review.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear you’re enjoying the sound quality and how they help you stay aware of your surroundings while riding the metro. These earbuds use our OpenAudio technology, designed to deliver rich, private sound in an open‑ear design. Sorry to hear about the issues you’ve experienced. Be sure to check out our helpful support article at https://bose.life/48hfEPB which may improve your overall experience.

      Regarding your connectivity concerns, we also have an additional article at https://bose.life/4iuRZ3a. Hope this helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Nice Ear Buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buds, comfortable nice sound and easily taken in and out. These ear buds stay in place and you don’t have to worry bout sizing the tips to keep them in. So far so good. The final test is how long do they last.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    So Close..... to being perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and for the folks who bike/exercise outdoors and would benefit from a open ear design that allows you to hear your surroundings. These are most comfortable ear buds I have encountered, I forget at times that are in my ears. Good battery life and I prefer physical buttons. Plus these actually stay in your ears doing intense exercise. The only issue is phone call quality indoors were the party on the call has a hard time hearing you. Strangely enough, I did not have this issue outdoors on a call?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. Great battery life. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very impressed yet disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the sound quality and fit of this particular open ear style. However, I did return my bose due to a static sound that continously popped on and off with and without any audio playing. I also experienced connectivity delays. Very sad that I had to returned these, I really wanted to keep them but could not ignore the static sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset for daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these are good open ear headset. My wife is using it with her iPhone. Calls are ok, hard to hear her sometimes. Music is great. Fit is comfortable, but takes a lot of practice to learn to put them on. Over all these are a good headset for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    4 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH I want to give them a 4 star. Oh. These are hands down 5 star for exactly you should expect them to do. Beautiful product, high quality, feels and sounds good. The spund is never perfectly even and as Pretty Reckless once said it "makes me wanna die" Your world will be forever tilted in the most luxurious way. 5 star for what they are. 4 star for experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are amazing! Great sound, strong bass, and awesome noise cancellation. Super comfortable and the battery lasts a long time. Totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior Sound Quality and Comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Bose earphones, and I must say, I am thoroughly impressed. From the moment I put them on, I could tell that they were something special. First and foremost, the sound quality is exceptional. The earphones deliver crisp, clear audio with okishhh bass and balanced highs and mids. Whether I'm listening to my favorite music, watching movies, or taking calls, the sound is consistently top-notch.Comfort is another standout feature of these earphones. Additionally, the lightweight design makes them easy to wear for long periods without feeling cumbersome.One of the things I appreciate most about these earphones is their durability. The build quality is excellent, and they feel sturdy and well-made. I've been using them daily for several weeks now, and they still look and perform like new.The battery life is impressive as well. I can go for hours without needing to recharge, which is convenient for long flights or busy days on the go. The quick-charging feature is also a nice touch, providing additional convenience when I'm short on time.Overall, I couldn't be happier with my purchase of Bose earphones. They offer superior sound quality, comfort, durability, and convenience, making them an excellent choice for anyone in the market for high-quality earphones. Cons: Pricey, i hope it had noise cancellation feature, some additional colors

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality! The Bose earbuds deliver rich, immersive sound with deep bass and crystal-clear highs. Perfect for music lovers and audiophiles! 2. Super Comfortable Fit These earbuds fit snugly and comfortably, even during long listening sessions. Great for workouts or daily commutes! 3. Fantastic Noise Cancellation The noise-canceling feature is top-notch, blocking out distractions and making every listening experience feel immersive. 4. Long Battery Life Impressive battery performance! I can go all day without needing to recharge. Perfect for travel and work. 5. Great Call Quality Crystal-clear calls with excellent mic quality. No more struggling with muffled voices or background noise!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    You’re my Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality! The Bose earbuds deliver rich, immersive sound with deep bass and crystal-clear highs. Perfect for music lovers and audiophiles! 2. Super Comfortable Fit These earbuds fit snugly and comfortably, even during long listening sessions. Great for workouts or daily commutes! 3. Fantastic Noise Cancellation The noise-canceling feature is top-notch, blocking out distractions and making every listening experience feel immersive. 4. Long Battery Life Impressive battery performance! I can go all day without needing to recharge. Perfect for travel and work. 5. Great Call Quality Crystal-clear calls with excellent mic quality. No more struggling with muffled voices or background noise!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Eureka! Earbuds stay in and all day comfort.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, earbuds that won't fall during walking and running are comfortable to wear all day long and allow you to talk to friends at the gym without pulling your earbuds out. I also like that you can hear traffic when out and about. You can shake your head, bend over, jump, and down--these do not fall off! The fit is a barely there feel. Unlike earbuds that seal off your ear, these do not trap moisture or irritate your ear. The sound is fantastic and has a unique motion setting feature. Disclaimer: I also have Bose noise-canceling earbuds. I use these when I need noise cancellation, such as on an airplane or busy spot where I want quiet and full sound immersion. If you want noise cancellation, these will not meet your needs. Sound quality comparison to other earbuds is fully satisfactory for the places and times when I am using these. I have seen some say the bass isn't as good as others, but I think enough bass is a personal preference. As I mentioned above, I am lucky enough also to have noise-cancellation earbuds, and they do have awesome bass, but these are just fine. Worth $299? For me, yes, these will be my go-to buds 90% of the time because they are comfortable and don't fall out. I am tired of earbuds popping out of my ears at the gym. These have solved my biggest gripes with earbuds. I highly recommend and appreciate the ingenuity of these earbuds.

    I would recommend this to a friend