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Customer reviews

Rating 4.2 out of 5 stars with 2296 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,296 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quiet Gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice at the gym. very comfortable to wear. Nice noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it sound good They don't fall off, easy to put on, I love them

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Really wanted to like these.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they sit on your ears, and love the concept of not having something in your ear. I work in a semi noisy environment however, which make these earbuds useless. The volume on phone calls is extremely low, I tried every setting on both my phone and the Bose app and nothing could make them loud enough to have a conversation. For $300 I expect to be able to use them for more than just listening to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the concept and secure fit of the Ultra Open Earbuds! Due to their open-ear design, using the earbuds in particularly noisy environments can present issues. As for phone calls, however, make sure the earbuds are being worn correctly and that the mic holes are not blocked. If issues continue, our support team will be very happy to take a closer look: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Innovative and neat-o

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrific. I love having my ears open, and they sound much better (with Immersion turned on) than expected. They almost look like large piercings than earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever purchase Clear sound good bass!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good sound if they stay conected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is pretty good in quite area. Harder to hear in somewhat noisy area. Left earbud keeps dropping out sound but controls still work. Too inconsistent for the $299 prive tag. Will be retuning mine.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It is great that you have been enjoying the sound from the earbuds. I understand you plan to return them, please try the steps here https://bose.life/3Tc9f0Z to help.

      Of course reach out https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice clear sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these open ear concept. I can enjoy the nice clear sound that Bose offers while still being aware of things happening around me. I bought them for me but my son wears them all of the time because he likes them better than Apple earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for wearing at the gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic for working out with. The sound quality is not as good as the other Bose products, but that is because these are open-ear, so I can accept that. I have gotten a few terrible ear infections over the last few years that I attribute to ear-in earbuds, so I wanted to try something new. I would recommend these if you have the same concerns as I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, and im still able to hear people around me but at the same time its very easy to tune people out even though theyre open ear !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Open Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for being able to listen and also be aware of surroundings, Not good for Noisy restaurants and Loud events in Gyms or etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I’ve ever had. Use them all the time. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea that works. You can hear everything around you. Downside... If your talking to someone, they hear all sorts of background noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy these! No ear pain! Finally something that is comfortable and not ha ion my neck creating a weird tan line.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Clip on earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. Easy to put on and they stay on my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best choice ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with my purchase. Bose has always been known for top quality and did not disappoint here at all whatsoever. Noise cancellation makes it seem like the whole world came to a total stop and it’s total silence. Absolutely credible!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best around, especially for people that have small ear canals like myself. I’ve spent several hundred dollars trying top end earbuds and they all hurt except for these. I totally recommend getting them!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great headphones....BUT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great, i absolutely loved um....until i misplaced them somewhere in my house. However, theres no way to make them play a sound, to get them to vibrate nothing. It will ONLY show the last known postion, and ONLY since the last time they were connected. Its absolutely stupid. They wont connect or turn one to use a Bluetooth scanner and theres no way to make them make any kind of sound. So now im left with writing off a $300 pair of headphones because they dont have a find my function like my $30 knock off amazon ones do......just bare that in mind should you choose to buy um

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It’s great to hear that you loved the headphones, but we completely understand how frustrating it is to misplace them and not being able to find them. Your feedback is valuable, and we will continue improving our products. If you haven’t already, checking the last known location in the app or searching in quiet areas where Bluetooth might reconnect, could help. We hope you’re able to find them soon!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Look for proper placement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but needs better directions for placement. Sounds good, but expected louder experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been wanting these for awhile now, and I finally got them and im happy with them… they only thing i dont like is I spent so much money on these things and there’s no noise cancellation thats the only thibg wrong!!!! Other than that I’m going to enjoy them ❤️  also that’s the reason I gave four stars 

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, hassle to put on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great in sound, everything was clear. Some glitching. Easy cleae calls. I had tormeturn because they were a hassle to put on my ears. I have small ears, i constantly had to make sure I put them on right for fear of them falling off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, I'm glad you like the audio performance of your Ultra Open Earbuds! These earbuds are designed to fit a wide range of ears; however, it can take a little experimenting and getting used to the buds before you find a fit you're happy with. Warm regards, Fiona M. - Bose Customer Support bose