Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$254.99
Save $44.01
Comp. Value: $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1967 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,967 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Once Again Bose Understood The Assignment⭐️⭐️⭐️⭐️

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality 2. Lightweight 3. Comfortable 4. Great Noise Cancellation 5.I Would Hands Down Buy These Over And Over Again! 6. Get You Some!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Too expensive, but they work as advertised.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people complaining that its not loud - it does have to be in your ear in a very specific location but once it is, its quite loud. Functions as advertised for the most part, minus the settings in the app. I tried several different open ear clips in store and Bose seemed to have the best, clearest sound. Normally i prefer noise cancelling headphones but i moved to the inner city and needed to be able to be aware of my surroundings while out and about. The buttons take a bit of getting used to but once you do its fairly easy. Would give 5 dtars except for the price. I got em on sale for 189 but i still feel like that was too much. But i was in a pinch and wanted to ensure i had the best of the tech available. That said if youre not dying to adopt these, wait til they come out with the next couple of generations and work out the kinks for that kind of money. Also dont use the app to control the headphones. From what ive read online, and my own experience, that just manages to mess them up. Did a factory reset and left it at that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great open ear earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had an open ear earbud before and these are great! Feels really good on my ear, the sound is what you paid for. Open ear means that you can hear your surroundings but also your music at the same time. When you tilt your head up or down, the music flows with the movement!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open ear ultra sound ear phones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear phones! I have really small ears and these fit so comfortably without hurting them after long wear. I also love the open ear sound because I can run comfortably while being able to hear my surroundings without taking away from the quality of the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Light weight Ear phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and sometimes I forget I have it on because of how light it is. The most comfortable ear phones I've had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality as expected. So light you almost forget that an earbud is there. Not the best fit for the anatomy of my ear personally. Would be 5 stars but I really do not understand why the pricing/design does not have wireless charging abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound amazing. I can barely tell they are on my ears—crisp, clear sound with enough bass to enjoy any genre of music. The immersive mode on the Bose app is pretty cool as well. Perfect for bike rides, or any outdoor activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Not your normal earbuds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These open earbuds provide great sound quality. Extremely comfortable and provide long battery life. No more loose earbuds or falling out of your ear. They fit great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and high quality but not for me. I use them most in the gym and its nice to not have them right kn the ear. I find that the open ear though makes it hard to hear when there is so much noise around me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfort King

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is surprisingly great for being open earbuds. Biggest con would be the microphone it is not good at all. Apart from that, they are the most comfortable headphones money can buy. Can wear them 24 hours straight without severe ear fatigue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great—just what you’d expect from Bose. They pair easily with both my computer and phone. Super comfortable too; I can wear them all day and barely notice them. Battery lasts a long time. The only minor issue is that some people say it’s a bit hard to hear me clearly during calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. They stay on during exercise. Sounds great. I got these as a gift for my wife for her bday and she really loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Comfortable. Clear sounds. Battery lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great... for normal ears.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have larger earlobes, so they sit back further from my ear canal. I think for more normal sized ears this product would be even better. I could squish my earlobes for better audio quality and noise isolation, but the fit would no longer be secure. I personally find the spatial features to be gimmicky and turn them off for better battery life. Have had little bluetooth issues like some other wireless buds out there.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and dont hurt your ears. Wish the bass was better and they got loader

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good alternative to in ear buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and impressive noise cancelling feature even though buds aren't fully in the ear. Pro - no in ear fatigue. The battery life is okay, could be better, but the buds do charge fast in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Ultra Open-Ear Earbuds – Honest Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-Ear Earbuds are excellent when it comes to music listening. The open-ear design delivers clear, immersive sound while still allowing awareness of your surroundings. For enjoying music during walks or at work, they perform exceptionally well. However, call quality is not the strongest. People on the other side of the call often struggle to hear my voice clearly—possibly a mic issue, though I’m not entirely sure. If calls are a priority, these may not be the best option. One more thing I noticed: the sound quality becomes even better when I bend my ears slightly forward, which obviously isn’t practical to hold all the time :-) . This might be due to my ear shape not perfectly matching the intended design :-) , so the fit could vary from person to person. Overall, despite a few quirks, these are among the best open-ear earbuds in this price range, especially if your main use is music and comfort rather than calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Constant Issues

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazingly comfortable and the battery lasts the entire work day, but that is where the compliments end. These headphones are HORRIBLE. When both headphones are in, the music is constantly un-synced. When you answer a phone call with them in, it cuts out the first 5 seconds of the call and the person on the other line won't be able to hear you. They will completely disconnect in the middle of a phone call. About once a day I have to reset them because they just stop connecting to my phone. Best Buy has amazing customer service and has replaced these headphones twice, but the problem has persisted in each pair I have received. I want to love these headphones because they're SO comfortable, but for $300, the amount of problems that come with them is not worth it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, and we appreciate your loyalty to Bose, given the comfort and battery life you've enjoyed.

      The connectivity problems you described, audio syncing, call interruptions, and frequent disconnections can be easily resolved by doing some troubleshooting steps. We recommend checking for the latest firmware updates via the Bose app, as these often resolve performance issues. For additional troubleshooting steps, here's a detailed guide you can use for connectivity issues: http://bose.life/46kAtKn

      And to improve the call quality experience you can check this helpful guide: http://bose.life/4nLK5DH

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 3 out of 5 stars

    Fantastic....ish

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these right after Thanksgiving, set them up and wore them once. I was impressed with the sound quality, how light and comfortable they were, and being able to switch from my phone to my laptop as a source. Literally the very next morning, after I let them charge the left earbud didn't work, I followed all of Bose instructions with a re-sync and then a factory reset. The left bud seemingly was lost, it wouldn't recognize or sync at all. So I played around with it, I put it on the right ear spot and it showed to be charging, I figured out the contacts for the left earbud were not making contacts. I thought I had it remedied, however the next day at the gym not only did the left not sync initially but it had near zero charge. So 3 stars is a tad generous, however, when they work they are fantastic, even in loud environments (unlike some have said), and i really like them in the gym. These things don't fall out!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Chris,

      I am glad to hear that you love how great the Ultra Open earbuds sound like and how comfortable they are. I am sorry you are facing issues with the left earbuds.

      If you have noticed an issue with the left contact on the earbuds or case, please contact our support team, so we can assist you further. You can find our details here: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely love them!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For open ear headphones, I love these. They are super light, I usually forget I have them on. The sound quality is great once you tweak the EQ with the Bose App. Out of the box they are lacking in bass. I love that I can hear everything around me and my music effortlessly and people around me cannot hear anything unless they are 75% volume or higher which they never need to be. These are better than bone conduction headphones like AfterShokz because those usually pressing into my head gave me a headache after too long. The Case is still small enough to fit in the "watch" pocket of your jeans. I love them. These will be useless on a plane. I was going to do 4 stars because they can't be used on a plane, but that's not why I bought them. I bought them because my airpod Pro's were starting to get uncomfortable being in my ears all the time. These are amazing and I love using them every day, literally on here back at BBY.com to buy my wife a pair.

    I would recommend this to a friend