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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,286 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfortable feel and the sound quality is very good. No complaints about these air buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Best earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones a lot; they stay in place on my ears. The only con about them is that they can start to feel sore in your ears, but I have no issues at all. I have used them on video calls on Zoom for work, and they work great, and I can be heard clearly on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable, nice sound quality, no base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can wear them all day without noticing until something brushes against your ear or you lay down due to how they stick out past your ear. If you like deep base with your music I would suggest Beats Studio Buds or the 2nd gen AirPods. If you can live without the deeper base I would suggest these because the comfort. I did have an issue that happened a few times when the sound was cutting in and out and my phone was on me during it. I did end up returning them and got the Beats Studio Buds and have been happier with them because of the great sound quality with the deep base.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Really wanted to love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these. The fit is great, I forget that I'm even wearing them most of the time. The issue is that most people say they can't hear me when on a call. Also, they shut off randomly and disconnect themselves. I wish they worked better for what I needed them for. Unfortunately, I'm stuck with them because I'm 2 days past my return date.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for sharing your thoughts, we truly appreciate your honest feedback. We're glad to hear you love the fit of the Bose Ultra Open Earbuds.

      These earbuds are designed to offer a blend of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding the call quality concerns, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help with the microphone issue, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting guide will help you get the best possible performance from your Bose Ultra Open earbuds.

      Please also reach out to our customer support team using this link: https://bose.life/contactus so we can gather more details about your disconnecting issue. We'll be happy to assist with troubleshooting and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright. Don’t sit firmly on the ears enough, I use for work and from time to time they fall out. Great clear music but I do wish they were slightly louder

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great for what I needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these when I worked in a cafe to be able to listen to things and also interact with customers. They worked like a charm. Super comfortable and you stay aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Very comfortable to use always. Long battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use always. Long battery life ...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Comfortable & Travel-Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really cute and comfortable, especially if you don’t like in-ear earbuds and still want to hear what’s going on around you. The sound quality is good, but even on the lower volume setting they can feel a bit too loud. Call quality isn’t great, which is a downside if you plan to use them for work or frequent phone calls. They’re nice for travel or casual use, but not something I’d fully rely on for everything.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Cynmunz! We're glad to hear they’re comfortable and work well for casual listening, and we appreciate you pointing out the concerns you’ve had with call quality. If you’d like to improve how they perform on calls, you may want to check this link for some steps that can help enhance phone call performance: https://bose.life/44GxZ7U
      If you ever need more support or have questions about any features, we're always here to help.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Possibly comfortable but way too buggy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a lot of effort to make the Open Ultra comfortable, but once you get it there it does sound really nice and it can stay there for comfortably for hours. However it is the buggies bose product I've ever used. Often only one earbud worked, requiring me to reset it by putting it in/out of the case. Sometimes even this wouldn't work and I'd have to unpair and re-pair it. This was inconsistent but it did happen way more than it should. More consistently, when starting a video it would take a solid 2 seconds before audio kicked in. If I paused the video, I'd have to go through the same thing. Imagine leaving a tiktok comment, moving on to the next video, only to miss the first 2 seconds of it. Really annoying. I ended up returning it. Not the quality I expect from this brand. I'd probably have stuck with it if it wasn't such a buggy product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you enjoyed the Bose sound from your Ultra Open Earbuds, and that you found a comfortable fit after a while. However, I'm sorry to hear that one earbud wasn't working 100% of the time. Resyncing the earbuds with the case can resolve this, or you can reboot your connected mobile device as this can improve the connection's stability as well.

      As for a video's audio not playing immediately, a slight audio/video delay via Bluetooth is normal. However, using a different video app can produce different results, as can resetting your earbuds, see here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000000hRrFAAU&language=en_US.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so comfortable that you can wear them all day without even knowing they are on. I listen to music and watch tv with them on. I love that you can hear everything around you while still hearing your program. Way to go Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these earbuds for about a month now and they have a pretty good sound. It states you can use two devices, but I found that it really works better if only one device is connected to the buds.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    HQ in your ears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence Design and Quality! I’m happy using this Great earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Another premiere product from Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Generates crisp, clear sound while allowing you to hear your surroundings. Ideal for the office or while out for jog. They stay on your ear lobe much more securely than I thought they would. No more trying to lodge pods into your ear canal and get them to stay!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Almost!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing when listening to music, also great when listening to audiobooks or anything like that!!!! But as far as making a phone call there is some work to be done! While talking on the phone I found myself repeating myself as well as asking the person on the other line to repeat themselves. The design, the case, charge life all get two thumbs up. Only other thing is the ability to charge wireless will cost you additional and it only available thru the Bose website. Would not recommend if you’re looking for a wireless headphone to talk on the phone on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and features are excellent and better than most other earbuds. The design is what makes these truly amazing. These are the first earbuds that do not hurt my ears after 30 minutes. I also like that I can still hear my surroundings if the volume is adjusted appropriately to what is going on around me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphomes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. They are very light I forget they are on my ears, I fall asleep with them. Run and get them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing. The sound quality is clear and the fit is perfect. I bought them for my wife and I am now considering getting one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    BOSE Open Ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fall off your ear and sound was good. Call quality wasnt great for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Exactly what i wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These open buds are exactly what i was looking for. Sound is great (no ANC by design), fit is great, battery life is more than enough. I use them at work which they're fantastic for. I can listen to music and still here everything going on around me. Pay a bit for the name but I'm ok with that

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    jrj251

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Bose - Ultra Open-Earbuds. The best quality sound and comfortable fit and secure earbud over the ears.

    I would recommend this to a friend