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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,286 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    I wish it would have a why to track them when y

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to sleep and they are very comfortable .longest battery,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for music and the best thing is they feel like nothing is in your ears. Only issue is phone calls aren’t great especially for whoever is on the other end

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Great Earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design! I can’t even feel them on my ears. Sound blocks out the surrounding noise even though it is an open ear design. I haven’t used it on my run to see how well it stays in. Great on an airplane to drown out the other passengers.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and fits well over the ears. Easy to hear surrounding noise as well. It is very light weight and stays in place during vigorous workout as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    They are OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit on my ears and that I could still hear others, but I don’t like how low the volume is. Bose is a great brand. They were super easy to connect to my phone. They are comfortable to wear. I didn’t even notice they were on my ears once I put them in. It’s just the sound it doesn’t go loud enough for me. So would I recommend them to others yes or no. If you still need to hear others around you, but you wanna listen to your music these would be a good choice. Another downfall is when you were on the phone talking they can’t hardly hear you.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Tina,

      I am glad to hear that you love the comfort and connectivity of your Ultra open earbuds.
      Due to their special design and open audio, you will hear your surroundings, as well as your music, so if you are in a particularly busy environment, it can become an issue. In these scenarios, a more traditionally in-ear earbud type could be preferable.

      Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Could be louder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, good sound quality, they could be louder

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Ryan! Thank you so much for sharing your feedback with us! We’re happy to hear that the earbuds fit well and deliver sound quality you enjoy. You also mentioned that they could be louder, and we appreciate you letting us know.

      Sometimes, reduced volume can happen when the earbuds aren’t seated properly in the ear. A quick adjustment, such as gently rotating the earbuds for a secure seal, can often enhance both loudness and overall audio performance.

      At Bose, we’re committed to making sure you get the best possible experience. To help you get the most out of your earbuds, we’ve prepared a simple guide that walks you through proper fit and sound optimization: https://bose.life/49NIHLr

      If you need any help or would like personalized tips, just contact us using this link: https://bose.life/49SSe5s Just let us know!

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The BEST BUDS!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I’d made this purchase a lot sooner. The quality is clear, I thought I’d have an issue with the sound, by the pods sitting on my ear lobe, and not in my ear, no issues AT ALL! I got LITERAL sores in my ear from the Apple iPods. I am a REAL FAN, of all BOSE products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are good for a quiet environment (home on the couch). The sound quality is great (Bose sound is great). I was unsure about the open ear concept after using AirPods for years. The fit is comfortable for long hours of wear. However, I found it a little frustrating trying to get the earbuds to announce the calls. I would recommend buying the open earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife as she can’t stand the Apple air pods. These are comfortable and are like mini speakers for your ears. I thought others around her would hear them but you can’t. Sound quality is amazing! Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not too good not too bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited when bose dropped out the new of these new outwear earbuds. Bought it right away.TBH i am not happy with it. Bose outwear neckband 5/5 got discontinued . Sound quality 3 doesn't sound like bose headphones or earbuds. Max volume is not enough. I can hardly listen to songs in crowded places. If ya calling someone they cant hear your voice sometimes you have to goto speaker mode. Tbh i am dissappointed i mean bose products are alway 5 out 5 but not this one and definitely not worth the money at all. Surely these looks different and many people's wpuld gona give it a try. Comfort is 5 out 5 Sound is 2.5 out of 5 .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience with the Bose Ultra Open Earbuds.

      By design, the open earbuds don’t block out the world or have noise canceling. Your experience will be different from what you are used to with in-ear earbuds that offer noise cancellation. The Ultra Open Earbuds do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back.

      If you have any questions, please don't hesitate to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of these headphones that I've purchased. (Lost the first pair.) I usually wear them while walking and jogging, so the open ear immersive setting keeps me aware of my surroundings. Most other in-ear headphones don't fit my ear securely, if they stay in at all. These do! Add to it the dependable sound of Bose items and I have a winner. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I bought them just to try them out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these just to try them out with plans to return them. So far I haven't found a reason to. Most days when I wore my other earbuds it's usually one so I can hear my surroundings but these offer me to wear both and they are a lot more comfortable without throwing off my equilibrium.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Open ear earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great earbuds. Perfect sound. Beautiful design

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good thing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. I like the sound and thought they were comfortable.And they are good to listen to music with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Most comfortable ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and noise canceling head phones easy to set up and best part it it doesn’t hurt your ear drum and they got secure fit 4 gym/workout won’t fall ouy

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound, fits perfect on my ears. Love the look too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds with great sound. What I like best is the clip on design as I can have great quality sound without having something in my ear. They are also extremely comfortable and can wear them for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear buds are amazing. I always struggle with headphones that go inside the ear. This ones are perfect they don’t hurt and the sound quality is amazing. It’s great for the office as well. Phone call quality is ok, as long as there is not noice near by the other person can hear you perfectly. Over all one of the best purchases I have ever made 10/10 recommended

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound for your workout and on the go. Lightweight to your ears and would not move.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that our product delivers quality sound for your workouts and on-the-go activities. It's great to know they're lightweight and stay securely in place—that's exactly what we aim for. Keep enjoying your sessions with fantastic sound! bose

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are really nice and comfortable to wear. But if you do have piercings that run along your helix, this is not the earbuds for you. Cleans easily and is able to connect to 2 devices at the same time. The app is also easy to work

    I would recommend this to a friend