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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,286 reviews
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud is ok, but tha case need more love, mire design elements, also add the "find me" function.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about these and wanted to try them out. Out of the box, i was impressed. the immersion mode was pretty neat, turn your head and the audio sounds like its coming from one direction. I loved that i could wear these and not miss anything going around me. Only thing i didn't like was the call quality. Keep in mind, these are not noise cancelling nor are they in your ear. When it came time to make a call, if you happened to be in an environment that has some background noise, it was kinda hard to hear the person on the other line. I found myself diverting the call back to my phone and putting my phone up to my ear (you can still do this without taking off the open earbuds). Not the end of the world but a minor inconvenience if you want to keep your hands free. Ended up returning but might repurchase if they fix the call audio and if they drop the hefty $300 price tag

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound effects

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget I have headphones in my ear. Very light weight and sound effects is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear sound, comfortable wear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for such design for awhile from Bose and finally it's here. Typical bose, it sounds clear, and loud enough for my workout. It felt comfortable. I can now pull my hoodie up and down without dropping them. The immersive aspect is quite cool. And don't expect too much on the bass with this design. I don't know how long I can get with the battery yet.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for doing literally anything and still being able to hear around you while others cannot hear whats playing. Love these! Ordering a 2nd pair for my husband. Love using these while out running. I can hear any cars approaching - so great for safety! And they fit snug. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Some connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable & good sound. But connectivity issues.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! We're glad to hear that you're enjoying the comfort and sound quality of the headphones.

      Regarding the connectivity issues, we're sorry to hear you're experiencing that. We'd love to help troubleshoot and get things working smoothly for you. Connectivity can sometimes be affected by device settings, interference, or firmware versions, so a few quick checks might resolve it.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/4mJ5ygG

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ultra open

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them quality amazing song amazing no noise cancelling but thats fine i love the open concept

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional ! ⭐⭐⭐⭐⭐

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these Bose open earbuds, and I am thrilled with my experience. Sound Quality: The sound quality is nothing short of remarkable. Whether I’m listening to my favorite tunes podcasts, or taking calls, the clarity and depth of sound are impressive. Comfort: These earbuds are so comfortable that I forget I’m wearing them even during extended use. Pairing these earbuds with my devices was a breeze. The Bluetooth connection is stable, and I appreciate the seamless transition between my phone and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great comfortable fit. Great sound quality. I almost forget I'm wearing them because they are so comfortable and light.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Earbuds done right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first time I’ve experienced the earbuds outside the ear! It was wonderful! Love love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality comfort and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most comfortable ear buds I have ever used. The quality of sound is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 3 out of 5 stars

    Bose Ultra Open Ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and comfortable to wear. The volume could be higher and the price should be lower. My favorite thing about these open ear buds is they felt very secure and most times I forgot I had one on.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Regina! We’re glad to hear that you find the Bose Ultra Open Earbuds comfortable and secure, and we truly appreciate your feedback on the volume and pricing. To help you improve the sound or volume quality, we’d love to assist, please use this link for a helpful guide: https://bose.life/4pBgL4k This resource provides tips to optimize your listening experience.

      Your feedback is valuable, and we’re always here to support you whenever you need assistance. If you need further help, just contact us using this link: https://bose.life/49SSe5s

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great sound and COMFORTABLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing Airpods and Beats wireless earbuds, these by far are the most comfortable! I could wear these for 2 hrs and feel no discomfort. I specifically purchased these to run and they do not move. I had trouble with other brands while exercising, they would fall out when I started to move or sweat. These earbuds are not noise cancelling, you are still able to hear background noise and enjoy your music. Perfect for work and exercising outside.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort is the most important thing out of these, I have sensative ears and can't wear in the ear buds for very long, these I can wear for hours with no problem, I don't have to keep taking them out or pausing music when someone talks to me, and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    my favorite earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! My ear gets tired from having earbuds and these are perfect to wear all day without impacting your hearing. When not playing anything, you can still hear everything around you great. I think the sound is great for not being inside your ears. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing earpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best EarPods I have ever had. The battery life is Amazing and the sound Rocks! I have had many EarPods but these are the Best!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbud's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Bose ear buds they are so comfortable . I don’t even realize I have them on the quality of the sound is wonderful. I have really enjoyed them.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design but - battery dies easily. Can't last a 6 hour flight. Connecting to phone is tricky everytime. Need to remove it so many times, put it back to the case, then put it back to my ear again. Anyway, this is just the first version - can't wait for them to make this one better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for sharing your experience! We're glad you love the design, and we really appreciate your feedback. Bluetooth dropouts, it could be due to interference, low battery, distance, or outdated software. Try staying within 10m, keeping devices charged, and updating firmware. Some devices may also have compatibility issues.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/3JYawYk and to resolve the short battery life here's another helpful guide: http://bose.life/4madkPz

      Hope it helps!
      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Favorite open-ear earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose are my absolute favorite open ear earbuds. They are super comfortable, have great sound quality, and are stable on my ears even while running. They don’t interfere with sunglasses. They are good enough to use on an airplane. However, they are expensive and the battery life is nowhere near that of others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds really good does t hurt your ears and you can still hear what’s around you

    I would recommend this to a friend