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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,286 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Uniquely Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit and sound quality is amazing. If you are looking for open ear head phoens? These might just be the best

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfotable earbud. Sound is fantastic. Connect to Bose soubdbar ultra and it creates a personal surround mode. The sound on personal surround sound mode is great and immersive. If you want noise canceling these are not for you. If you want great sound and comfort these are the ones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Forget that I’m wearing them. Great sound as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Sounds great but you have to be in a quiet place.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item. In a quiet environment they sound amazing and are the most comfortable earbuds I have ever used. Unfortunately when used around even a moderate amount of noise, the headphones get drowned out. At the gym, I had them at max volume and could barely hear them over the noises of the machines. They were unfortunately completely unusable in an outdoor environment as even the wind was making them hard to hear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry you are disappointed with your Ultra Open Earbuds when you are using them in a busy environment. Due to their open factor, and because they don't have noise cancellation, you will be able to listen to your music but also your surrounding. So indeed if you are in a loud environment, you might want to use a pair of in-ear earbuds if you want to focus on your music.

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity, Volume

    Rated 2 out of 5 stars

    Buy the Shokz Instead

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People constantly complain about not being able to hear me. Ear buds will connect and disconnect at random. Volume isn't great. They are very comfortable and can be worn all day. I would forget they were there. Button function is nice.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi David, thanks for your feedback regarding the Ultra Open Earbuds. Great to hear you were impressed by the level of comfort offered, and the button function. For poor voice pickup, this is generally attributed to the way they are placed on the ears. There are tiny holes on the buds which work best when directed towards your mouth and if they're too high, it'll direct external sound into the mics. I recommend readjusting the placement and try another call to see if that helps.

      Need further help? Reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    BEST EARBUDS EVER !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earbuds i ever used . Exactly as the advertised. Easy put on .not like other earbuds that goes inside the ear And not falling off even when i running !!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife for Christmas she had been looking at then since came out. She thinks they are amazing used them everyday for at work for 8 to 12 hour a day. Sound great work amazing on phone calls and dont feel like she even wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable! Definitely worth it if you use earbuds for multiple hours. Only negative is not the best for talking on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is exceptional and light on the ears. Color is perfect also.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Best earbuds on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds on the market. They have a great design but it also has some top notch quality which is expected from bose. And they delivered. I love how well it pairs with a variety of devices. I have a simple phone called a light phone and it connects. I have an 8 year old garmin watch and it connects. I love that it proveds great sound while also allowing you to hear the elements around you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had Pixel Buds A Series that were failing so I was looking for a replacement earbud that was *not* noise cancelling. I wear these while walking the dogs and I need to be aware of my surroundings but I love listening to audiobooks and podcasts. The design of these are so comfortable and the sound is incredible. Sale price made it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife and she loves them! She doesn’t notice there even on and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound very comfortable recommend anyone who needs a pair of ear buds rhese are rhe ones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Fantastic sound let down by call quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have great sound for an open ear pair of true wireless buds. They are the holy grail of comfort, sound, and the ability to hear surrounding noise. The one big drawback is that call quality is horrendous to the point of being un-useable. On runs, if I get a call, the person can’t hear me well at all and it’s impossible to hold a conversation. I’m really bummed by this as they do everything else extremely well. I like the controls being a button rather than touch, and comfort is just fantastic as they clip on your ears. Bose really dropped the ball on calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very happy to hear you're enjoying the comfort and sound experience that the Ultra Open Earbuds have to offer. If the people you are calling are unable to hear you, I would recommend making sure each earbud is sitting on your ear at about 45°. It's also a good idea to remove any headgear, and make sure the microphone holes on the inner edges of the earbuds are not blocked. If the call issues persist, our customer support team will be happy to help you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for earbuds that you can still hold conversation with people and you're not too worried about noise canceling. These are definitely the earbuds for you. For being an open earbud, they have really great sound and okay bass, but you should kinda expect that from open earbuds. I've had mine for a couple months and they still sound good, I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Almost a keeper

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are very confortable. Sound quality is good has some bass. Call quality is what killed it for me. The design is almost perfect just need to be thinner. The hwawei ones ultimately were better with the same design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice, the sound while listening to music is great. However—when phone calls come in the sound cuts in and out, the person on the other line can hear themselves speaking as if it’s echoing back to them. The volume goes up and down so they can’t really tell what you’re saying to them. The battery life in standard listening mode is approximately 7/8hrs and in immersive listening mode is approximately 2/3hrs. The case charges pretty fast and the headphones charge quickly too. For $300 headphones there shouldn’t be any sound issues so I wound up returning them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Celise,

      We're glad to hear that you enjoyed the sound quality while listening to music. However, we apologize for the issues you encountered during phone calls. We understand how important it is for calls to be clear and uninterrupted, and we're sorry that this was not the case with our product. This article might be helpful in resolving the audio issues encountered on calls: https://bose.life/4a6Qm6c. Your feedback regarding the battery life and charging speed is valuable to us, and we appreciate your insights on these aspects. If you have any further questions or concerns, please feel free to reach out to our customer support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds available in the market right now. The ability to have the best sound quality and be able to hear everything around you it’s something that only Bose can do. The bass is also a great feature. Definitely the best purchase I’ve made.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphones in every way except price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open earbuds were really nice. They were comfortable and didn't hurt my ears at all. They pinch onto your ear, very lightly--barely noticable. Immersive mode was really cool too, especially in dynamic mode where it sounds like the music if playing inside your head. 8D and binaural music lovers with love this! However, I don't think they were $300 nice. They didn't sound any better they my Galaxy Buds Live which also don't go into your ear canal. They also didn't have wireless charging like my Galaxy Buds. If I am awake, I am listening to music and they don't have a great battery life for constant listeners. In a nutshell, the Bose buds are really great headphones if you don't mind the price. I just didn't LOVE them that much.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 1 out of 5 stars

    Strike 2 Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They’re so sleek. Fit nicely around my ears, I think they’re pretty comfortable, great sound when not crackling. So far this is my second pair, 1st pair; crackling and popping noise when I adjusted it, I returned them for the white ones. Now the crackling is worse with my 2nd pair. It’s just terrible, sometimes it doesn’t crackle, but most of the time it’s almost every few mins for a couple of seconds. Also has like a Bluetooth glitch time to time, like it disconnects for a second and comes back on. I love these though, I can listen to music and still be aware of my surroundings. The whole reason why I wanted these but the crackling and popping noise, I’m not sure it’s entirely worth it. I am sad to be returning them once again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you've been enjoying the design and fit of your Ultra Open Earbuds, as well as the audio quality!

      If you're experiencing crackling sounds or occasional Bluetooth stability issues, try rebooting your connected mobile device, as that can help to restore a stable connection. Also, check whether these issues are occurring in all environments, or whether they seem to be specific to one environment. Our customer support team will also be happy to assist further, via the relevant troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US

      Warm regards
      Fiona M. - Bose Customer Support bose