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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,286 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Broke in under 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 04/26/2026. Never dropped them, always used the case to charge. Right earbud just stopped charging mid run and hasn’t worked since. Left bud is fine, so it’s clearly a hardware fault on that one unit, not user error. Sound and comfort were good while it worked, but a $300 pair of earbuds shouldn’t die like this before the 3 month mark. Disappointing for the price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JayR, thank you for sharing your experience with Ultra Open Earbuds. We are truly sorry to hear that your right earbud stopped charging so suddenly—especially since you've taken such great care of them.

      Since your left earbud is charging normally, it does sound like an isolated hardware issue with the right unit. Before giving up on them, you can try these quick guide to resolve the issue, https://bose.life/4f546E1.

      Because you purchased these recently in April 2026, they are fully covered under our manufacturer's warranty. If the reset doesn't revive the right earbud, please head directly to our Bose Repair and Replacement Page at the bottom of the link provided above to set up a quick exchange. We want to get a working pair back in your ears as quickly as possible!

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and you'll forget you are wearing earbuds. Great when walking dogs... can still hear sound around me for safety!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but gotta work on the microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing perfect volume for me performance ok in a loud setting. Only gripe is talking may be hit or miss with certain folks . I’m normally not heard clearly when using these on the phone. Recommend for music, office setting or. Nice walk

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 4 out of 5 stars

    Shan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the comfort that it doesnt go into my ear cannal the only thing about it that i dont like it is thank it doesn't have noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose colorful easy adjustable earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose earbuds are comfortable to the ears and easy to adjust. They allows you to listen to your favorite songs and hear the world around, you as well as receive incoming and outgoing calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Had to return it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the wife and she cannot hear whenever someone calls. Quality for music/media is good but when it comes to calls definitely bad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience and feedback. We're sorry to hear that while the Ultra Open Earbuds performed well for music and media, the call audio quality did not meet your expectations and made it difficult for your wife to hear callers.

      We understand how important clear call quality is. Having said that, if you still have the earbuds or would like to troubleshoot similar issues in the future, we recommend following the troubleshooting steps provided in the link below:

      Troubleshooting Guide:
      https://bose.life/4ppkfYb

      The guide includes steps for checking call audio settings, updating the device firmware, verifying Bluetooth connection settings, and other recommendations that may help improve call performance.

      Thank you again for your feedback, as it helps us continue improving our products and customer experience.

      Christian - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    My go to for running outside.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. They are one of my favorite to use when running outside. Fits great and does fall out and is not too tight.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose open ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and are extremely comfortable; however, it does not make up for the poor connectivity, the terrible microphone and high cost. Go for shokz instead.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your honest review. We're glad to hear you found the sound quality and comfort impressive, but we're sorry to hear about the issues with connectivity and microphone performance.

      Your feedback is incredibly valuable and helps us identify areas for improvement. The Bose Ultra Open Earbuds are designed for open-ear listening, which can sometimes result in trade-offs in mic clarity and connection stability depending on your environment and device pairing.

      To help address these concerns, here’s a helpful guide with steps that can restore your earbuds’ optimal performance:

      https://bose.life/47kYBx3

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a pair of Bose earbuds expecting premium performance across the board, especially at this price point. When it comes to listening to music, they’re actually pretty solid. The sound quality is clean, balanced, and what you’d expect from Bose. Bass isn’t overwhelming, mids are clear, and overall it’s an enjoyable listening experience. That said, the biggest issue, and honestly a deal breaker for me, is the call quality. While I can hear the other person perfectly fine, the microphone performance is extremely poor. Multiple people have told me I sound distant, muffled, or like I’m in a tunnel. In some cases, they could barely hear me at all. This happens consistently, not just in noisy environments but even in quiet settings. For a product in this price range, that’s unacceptable. If you’re only buying these for music, they’ll do the job. But if you plan to take calls, attend meetings, or use them for anything beyond listening, I would strongly recommend looking elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Edwardo! Thank you for sharing your feedback on the Ultra Open Earbuds. We’re glad to hear that you enjoyed the sound quality and had a positive overall listening experience. We’re sorry to learn that the bass and microphone performance didn’t fully meet your expectations.

      We understand that sound preferences can vary, especially when it comes to bass performance. To help ensure your earbuds are performing at their best, you may find the this quick guide helpful:

      https://bose.life/3ON9i4T

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    New Open Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made easy to use product. Very sleek and modern

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy compatibility with my phone and tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, to wear and it does not fall out of the ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on some of the negative reviews posted about the product, I was a little hesitant about my purchase, but I am really glad I bought these earbuds. They have the same- if not better - BOSE sound quality that I am used to. They are awesome while I work out at the gym. Fit securely in my ears regardless if I am doing cardio or just weight lifting. I love the fact that I am still aware of my surroundings while listening to music. Perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, great sound quality. Works great with my daith piercing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! Very comfortable and they sound amazing! Great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Bose-open ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love them. They were weightless and forgot they were on but no one could hear me and music sound wasn’t great

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Elizabeth, thank you for sharing your experience with the Bose Ultra Open Earbuds. We're glad to hear that you found them so lightweight and comfortable that you could almost forget you were wearing them. We also understand how important microphone performance and great sound quality are to your overall experience, and we'd love to help you get the best experience possible from your earbuds.

      Our online support guide includes tips to optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your device is up to date. You can find step‑by‑step instructions in the guide here: https://bose.life/4gO2nE9

      The Ultra Open Earbuds are designed to keep you connected to your surroundings while still delivering rich, immersive audio, which makes them ideal for all‑day wear and on‑the‑go listening. For the sound quality concerns, we also recommend reviewing our online support guide, which provides helpful steps to further enhance audio performance: https://bose.life/44DOFg0

      Once these steps are followed, we’re confident you’ll enjoy smoother call quality along with the premium audio experience Bose is known for.

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! Best thing ever I can wear them for hours, and they do not hurt my ears at all, I usually forget that they’re even clipped onto my ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Recommended headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable than in-ear headphones, lightweight and portable, easy to wear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Not bad, not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is exceptional for what they are. Battery life is good, at least when you can get them to charge. If you are like me and work in or around dusty areas the charging case is complete trash, the prongs get stuck constantly and refuse to charge. I've had them for approximately 3 months, and love the headphones but sadly I can't use them because I can very very rarely get them to actually charge in the case. You can buy a new case, but that's another 100$ for just that when the only problem with the case is that it has ZERO dust resistance, calls on them are ok but sometimes the other party has a hard time hearing me. All in all I was extremely happy with them until the problems with the case. Without the case you can't do anything with them, so if it's not good than the headphones are useless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience. We're glad to hear you’ve been enjoying the sound quality and battery life, but we’re really sorry to hear about the charging issues with the case. While the case isn’t dust-resistant, we’d love to help explore possible solutions, such as cleaning tips or checking if a replacement might be covered under warranty, depending on your location and purchase details.

      For the meantime, you can try this troubleshooting guide that may help: https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US

      If this doesn't work, you can reach out to us here: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for what they are

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great balance between good sound and comfort. I like the unique clip on style. Once on you barely notice they are there. Because of the open styling, I can listen to music while still hearing everyone around me. You won’t get the absolute best quality sound from these but they strike the right balance between sound, comfort, convenience and unique styling.

    I would recommend this to a friend