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Customer Ratings & Reviews

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$254.99
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Comp. Value: $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1995 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,995 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect Fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! From years of wrestling I slightly have cauliflower ear, which means I have to be very picky with earbuds. These fit perfectly in my ear. Great purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I can’t believe how comfortable these are

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable with good sound quality. I even forget I’m wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones from Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in the build of these headphones. Great sound quality. Easy to connect and setup. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing it’s really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound in your ears boss is the number one in sound and earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are the best Sound quality is amazing Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good for indoor areas only.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good sound quality, but it won't serve you in outdoor environments with noise. Battery lasts very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing really Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound in your ear boss is the number one in sound and earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Disappointing Durability and Longevity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a shorter version: Good sound quality and very comfortable, but the right earbud completely stopped working after less than two years of minimal use. For a premium-priced Bose product, I expected much better durability. Really disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for taking the time to share your feedback with the Bose Ultra Open Earbuds. We’re glad to hear you enjoyed the sound quality and comfort of your earbuds, but we’re sorry to hear that the right earbud stopped working. That’s certainly not the durability we aim to deliver. Be sure to check out our helpful support article at https://bose.life/4kXEKsV which will help with the issue.

      If the issue persists, please don’t hesitate to reach out to our customer support team so we can assist you further: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and comfortable to wear all day. Easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Unique

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is horrible - if i attempt to have a conversation with someone, i can count on the person saying, i sound distant or i sound like im in a tunnel. But regarding playing music or media, i love everything about that experience. They are lightweight and easily usable for hours, unlike any other earbud or headphones ive ever used. The sound quality is not the best, but not a deal breaker. For casual listening, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great fit and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for all Sports. Great sound quality as Bose is known for. My problem is when riding bike volume struggle to keep up with the wind noise plus when answering a call I can’t hear them and they can’t hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Victor, I'm glad you like the fit and sound of your Ultra Open Earbuds! Due to the buds' open-ear design, an excessive amount of wind noise can indeed make it hard for you to hear your audio content. As for the more serious problem of not being able to take calls, make sure your earbuds are using their latest firmware; version 4.0.22 was released last year to improve the customer's experience on calls. If that doesn't help, and if our support team can be of any further assistance to you, then please don't hesitate to reach out: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Antonio rios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product haven't had any problems and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, they sound amazing, syncing them is extremely easy. I would recommend these. Theyse stay in my ears even when i go out jogging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound, questionable fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because standard in ear headphones do not fit in my ears (keep falling out). I looked at these and thought I finally found some headphones that were actually made for me. The first day with little use, I thought they were great. Very good sound. Once I wore them to work and started just doing little stuff like moving around from point A to point B and minor shuffling around, I found that the top part that rests on the ear just sort of pops out and kind of hangs there. I kept pushing them back in, but there really isn't anything holding them in so eventually I spent a lot of time pushing them back in my ear all day long. Love the idea of it, but not for me. Plus I wasn't confident that the rubber part that "bends" to the ear would stay that way for very long. Anyway, I returned mine after a week of use. Sound was good, fit was for me. NOTE: I spent a lot of time researching the different ways to fit them on my ear, and no matter where they went the top part would loosen up and pop-out past my ear eventually.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Review of Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These really didn't work for me. I couldn't get them to stay in my ears. The sound quality was fine though.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DonW, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature an open‑ear design intended to fit most ear sizes. Proper placement of the earbuds can definitely make a difference in both comfort and performance.

      Here’s a helpful guide you can use to ensure they’re worn correctly: https://bose.life/3NSzqKU
      We hope this improves your comfort and enhances your listening experience.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sound and quality great for music. Phone calls are ok sometimes other end doesnt hear you well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pricy, if the price was more reasonable, would have been much better, yet quality of sound, the comfort to use it (you do not have to worry about them coming off your ears) is a plus. The colors to choose from very limited.I picked black .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. The best I have purchased to date. Pricey yes, but the quality is there. Sometimes you get what you pay for. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good soundK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, very comfortable. Too bad the microphone doesn't sound very well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Sound and comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these for my wife for Christmas and she LOVES them. She has been using them for about 4 months now and raves about how comfortable they are to wear. She cannot stand the earbuds that push into your ears and didn't want to go with an over the ear headset, so she found these on the best buy website and put it on her Christmas list... they were spendy BUT, worth every penny. They are amazing

    I would recommend this to a friend