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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,286 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Answer to Problem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be one of the best purchases. I have tried multiple kinds of earbuds and none will stay in my ears, always popping out. These set in nicely, are comfortable and sound wonderful. Battery life is enough for what I use them for. Very happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    WORTH THE MONEY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Not too loud, very clear nd quite stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy and sound good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things look weird. I put them in wrong the first time… but moving from the shokz open fit to these has been a big upgrade. This sound great, and are comfortable where I forget they are on. If sound wasn’t coming out I wouldn’t know they were there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb clarity and robust sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you looking (listening?) for superb clarity and robust sound? These will do it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound Quality, but poor mic quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is quite good, but the microphone is the weak point of the device. I’m not sure if it’s due to the microphone’s placement, but the person’s voice sounds distant when speaking. Despite this, the sound quality and comfort are some of the best I’ve tried. Without a doubt, it’s a good option if you prioritize sound quality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rodrigo, thank you for sharing your detailed feedback. We’re glad to hear that you’re enjoying the sound quality and comfort of the device. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call, so please ensure they are not obstructed by headwear and that the earbuds are positioned correctly on each ear.

      You can check out this helpful link for more information: https://bose.life/4a0CRGU

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable with Great Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality. They’re easy to slip on without the discomfort of most earpieces going into the ear canal. I brought the Bose charging case which is small and convient to carry around and keep your headphones charged the whole day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So much better than AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! The sound quality is great & I love that they aren't IN my ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy! No ear pain! I'm in love with these open ear buds! Not only are they comfy and sound great, but I enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Bellos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practicos faciles de usar no laztiman tu oido su batería dura bastante

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones. I can enjoy the sound quality while also hearing what is happening in my environment. Literally love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Horrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are great but the customer support is abysmal. They're very comfy and they sound great but I lost one of the earbuds on campus, which was entirely my fault. When I contacted their support to try to purchase a replacement earbud they informed me that they are factory paired and it is impossible to purchase a replacement. The only option they gave me was to purchase a new one at full price. After some discussion they did offer me a one-time discount to purchase a new set. However the purchase price was based on their original MSRP not what I purchased it which would have still been more expensive than what I paid at Best buy. I recommend avoiding any earbuds like these if this is their standard protocol.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Cody, thank you for sharing your experience with us. We're really glad to hear you’re enjoying the comfort and sound of the Ultra Open Earbuds, but we’re truly sorry hear about your experience when trying to replace the lost earbud.

      Because Ultra Open Earbuds are factory‑paired, we’re not able to provide single‑earbud replacements at this time. We understand how disappointing that can be, especially in a situation where only one earbud was lost. We appreciate you taking the time to discuss options with our support team, and we’re sorry the solution offered didn’t meet your expectations based on your original purchase price.

      Your feedback is incredibly valuable and helps us improve both our product policies and the overall support experience. If you’re open to it, we’d love the chance to review your case again and see if there’s anything more we can do to help.

      Please contact us directly at https://bose.life/46jIkY4, and we’ll take a closer look.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Pretty awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used all kinds of different earbuds and the like over the last few years and I would have to say that I like these more than all the others. Pretty good battery life, the sound could be a tad better, and they are extremely comfortable to wear for an extended period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones for my wife because she gets easily overwhelmed in crowded places. With our two little ones, she needs to stay alert but still enjoy some music to help her focus. I also appreciate the headphones for their discreet design and decent sound quality. The only thing I’ve noticed is that phone calls can be a bit muffled in noisy settings, which sometimes makes it hard to hear clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    If it was for bigger people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit quiet if you have big ears but it holds good and great for runs and work since you’ll have open ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sounding. Nice choice of colors as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear,you may forget that you have them on

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Finally, headphones that fit small ears!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they fit my tiny ears. Have tried the Galaxy Buds, Galaxy Buds 2, and the newest JBL JLab buds, and none of them would stay in since they were too big. These fit everyone since they hook around the outside of the ear. You just slide them up or down to get the best fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They are very comfortable and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome ear buds they sound great look great and last a long time on a single charge. The sound quality is hands down the best I’ve heard yet, and the price is the best ever.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and good sound quality. You can also have a conversation with another person or hear the environment around you.

    I would recommend this to a friend