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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,286 reviews
  • Rated 5 out of 5 stars

    Bose Ultra Open: Premium Sound, All-Day Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open Earbuds in White Smoke are a total game-changer. The clip-on design is so comfortable you’ll genuinely forget you’re wearing them, and the "White Smoke" finish looks more like a sleek accessory than tech gear. The sound is surprisingly rich for an open-ear design, and the spatial audio makes it feel like the music is floating around you. They are perfect for staying aware of your surroundings while enjoying premium sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound for open ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, they don’t connect as easily as the Apple product but I do love that they don’t go into my ear but clip on. I forget I’m wearing them. The sound is great.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Should have been better for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really wanted to like them however they started messing up, they weren't loud enough and I thought they were going to be noise cancelling but are not. It could be good for someone who doesn't care about the noise cancellation and just want them for music.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DorothyB, thank you for sharing your feedback. The Bose Ultra Open Earbuds are not noise‑cancelling by design, as they feature an open‑ear style. They are intended for people who want to enjoy music while remaining fully aware of their surroundings. Because of the open design, the sound is not isolated within your ears. If you find the volume lower than expected, you can try adjusting it directly through the connected mobile device. We hope this helps clarify any confusion.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Could be the best product to buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts because of the price when Best Buy did their winter offers I could not refuse to buy it. Now I understand why people only use this brand (it is another level of quality)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I can’t believe how comfortable these are

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable with good sound quality. I even forget I’m wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best open ear headphones I’ve ever had sound is amazing the fact you can adjust the bass. Only draw back is if your in a loud environment it can be hard to hear when using the phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally feels like the sound is coming from my brain is insane !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable and works great, only issue is you cannot use just one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbud alternative.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. The fit comfortably on my ears. They do not hurt my ears like the in the ear earbuds. I can wear them while working in the yard or excersing and they stay in place. I can hear sounds around me as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose -ultra open -earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Bose earbuds has the best sound and very comfortable for my ear .highly recommend this Bose earbuds to all .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose open earbuds ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good. The problem that i have is that it disconnects randomly and on my phone it says that its connected but i can hear any music sound. Its very stressful

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re glad to hear that you’re enjoying the sound quality of your Bose Ultra Open Earbuds, and we understand how stressful it can be when they disconnect or stop playing audio even though your phone shows they’re still connected.

      The Ultra Open Earbuds are designed to deliver clear, immersive sound with an open‑ear fit and reliable Bluetooth connectivity. In some cases, audio dropouts like the one you described can be related to pairing behavior, software, or device settings.

      To help resolve this issue, please review the troubleshooting steps in the link below: https://bose.life/3Omgfcq

      Cedrick - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Open Ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good for music/podcasts. Air pods are better for making phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sound and they hook on my ears and stay put unlike earbuds that must stay in your ear. I travel via planes a lot and they were perfect and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recomend 100000%

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones!! You can't even feel you have them on, really confortable, you can hear the music really clear and still be able to be aware of the surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bose open ear headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose, is a top of the line speaker system. This new design for headphones set a new standard for how to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot the sound quality is good and love how they stay in place. But I didn't like the button controls. Only 2 buttons and a lot of options. I feel like they are trying to do to much I was never able to get the volume down to work only up. And for what you pay for them I honestly wasn't that impressed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to get replacement AirPods but decided to try these since they’re made for Apple. The sound is fantastic and they’re super comfortable! Easy setup, too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Lacking call features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them overall for sound quality and comfort, but they lacked in the call quality department. I know they obviously won't be to the level of a noise canceling headset, but the conolaints I got while on the phone with them forced a retun. With the price being that premium, I expected more from them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your feedback with the Bose Ultra Open Earbuds.

      I am glad to hear that you are happy of their comfort and sound quality, but sorry you are not impressed by their call quality.

      When you place your call, please make sure the microphone holes on the inner edges of the earbuds are not blocked, and that you are not in a busy environment.

      If you have any questions or need assistance, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for walking or running outside. They are really comfortable to wear and make you aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality and perfect for walking around and being aware of your surroundings. Not good for the subway you can’t hear anything and there’s no noise cancelling.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! Thank you for taking the time to share your review. We’re really glad to hear that you’re enjoying the sound quality of your Ultra Open Earbuds and that the open‑ear design works well for staying aware of your surroundings while walking. That’s exactly what the earbuds were designed for.

      We also appreciate your note about using them on the subway. Since the Ultra Open Earbuds don’t include noise cancelling and are engineered to keep external sounds audible, loud environments like subways can make it difficult to hear your content clearly. Your feedback is valuable, and it helps others understand what these earbuds are best suited for.

      Thank you again for sharing your experience, we truly appreciate it.

      Daisy - Bose Customer Support bose